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BigCommerce Reviews & Product Details - Page 28

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I love that it connects to our website, so when something sells it automatically alerts us and we take it off the floor to ship to the customer. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I wish it also connected and “talked to” our other system springboard. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

It is great for your online business! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Our website is relatively new for the store so it’s nice customers far and near can buy online Review collected by and hosted on G2.com.

PT
General Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

24/7 customer support via phone without any hold time. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I do not think there is anything to dislike about this, maybe more free templates. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

This is a good place to get started on a small or low budget. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Creating a online web store for customers without needing to have website coding experience. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It Was fun nice and easy to use it and my opinion is good Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is no tutoriel and it is not intuitive Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

M’y friends speak about this Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

To organize my work Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I love the chat feature on the site in the help section. I was unaware that my domain expired and was informed my the agent. He stayed on the chat with me for almost 2 hours until I fixed the issue with my domain and my site was up and running! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I find the account settings difficult to understand sometimes, however all I have to do it search the site and the information is readily available. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

It’s affordable for small businesses and it’s easier to use for beginners who are startups without a large team. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Bigcommerce benefits my business by seamlessly providing information to assist my employees with running the website. Review collected by and hosted on G2.com.

Thomas B.
TB
Sr Front End Developer
Internet
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It has way more features than Shopify, and it's must more customizable. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They used to not be a SAAS system, but about 8 years ago, they stop support and went purely SAAS. Haven't used them since. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce in terms of a SAAS solution really outshines other competitors for all the ability of customizing every aspect of the system. For simpler ecommerce sites where you only have a few items to sell, it's better to use another solution. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We migrated away from Magento to BigCommerce when it was a downloadable platform. It was less bulky and had a much easier admin ui to navigate, along with tons of marketing features that came by default. Review collected by and hosted on G2.com.

KB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about BigCommerce?

I like that there is a free package option based on the sales a business does each month. This is a great platform for businesses who are new to an online storefront and don’t want to add too much overhead to their business before they know how they will perform online. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There are a lot of different tabs and places to get a little lost. However, big commerce does provide video tutorials for everything so if you find yourself getting overwhelmed, these can help. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

As stated earlier, this relieves the stress of needing to move online in a digital age, but not having a large budget to do so. Big commerce definitely allows for a “one foot in front of the other” approach to building your online store. Review collected by and hosted on G2.com.

DR
Store Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

It sync's with shopkeep for inventory and product management. It upload whichever products I choose, and then allows me to bulk edit for quick product updates Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I think it's the same with all ecommerce platforms, but the process for setting up payment processing is always a pain Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

It's much easier to use than Volusion, and allows beginners to use with ease Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It allows us to have local customers buy online and we can provide local same day delivery Review collected by and hosted on G2.com.

Verified User in Computer Hardware
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

BigCommerce is a great platform for hosting an e-commerce based business. The 3rd party plug-ins have fairly seamless integration and their support is always helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The biggest issue that our team faced with BigCommerce was that many times you would need a dedicated coder or web developer to assist with changes to your storefront's themes or data linking. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Have a dedicated web developer on your team. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Paired with ChannelAdvisor, this has been our solution of hosting our ever-expanding product line with accurate inventory management. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

What's most helpful is the extent of analytics provided on orders. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not user-friendly or visually appealing. Does Not provide receipts that show what discounts were provided on an order. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Shopify is best Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Getting more details on our customer's such devices used to shop and where the sales are coming from such as social media or email. Review collected by and hosted on G2.com.

Charles M.
CM
Founder
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce is what I have been using for the past few weeks for my eCommerce site. I find that it is easy to use as a developer, not as a beginner. BigCommerce is a tad more expensive than other eCommerce software. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

BigCommerce may be confusing for the beginners in eCommerce. BigCommerce also lacks features that Shopify has. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

I suggest that if you are considering BigCommerce, that you have a general sense as how eCommerce works. If not, Shopify is your best bet. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Using BigCommerce, we are able to track inventory and sales as well as move our platform onto something more professional. Review collected by and hosted on G2.com.