Video Reviews
539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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I love that it connects to our website, so when something sells it automatically alerts us and we take it off the floor to ship to the customer. Review collected by and hosted on G2.com.
I wish it also connected and “talked to” our other system springboard. Review collected by and hosted on G2.com.
I love the chat feature on the site in the help section. I was unaware that my domain expired and was informed my the agent. He stayed on the chat with me for almost 2 hours until I fixed the issue with my domain and my site was up and running! Review collected by and hosted on G2.com.
I find the account settings difficult to understand sometimes, however all I have to do it search the site and the information is readily available. Review collected by and hosted on G2.com.
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It has way more features than Shopify, and it's must more customizable. Review collected by and hosted on G2.com.
They used to not be a SAAS system, but about 8 years ago, they stop support and went purely SAAS. Haven't used them since. Review collected by and hosted on G2.com.
I like that there is a free package option based on the sales a business does each month. This is a great platform for businesses who are new to an online storefront and don’t want to add too much overhead to their business before they know how they will perform online. Review collected by and hosted on G2.com.
There are a lot of different tabs and places to get a little lost. However, big commerce does provide video tutorials for everything so if you find yourself getting overwhelmed, these can help. Review collected by and hosted on G2.com.
It sync's with shopkeep for inventory and product management. It upload whichever products I choose, and then allows me to bulk edit for quick product updates Review collected by and hosted on G2.com.
I think it's the same with all ecommerce platforms, but the process for setting up payment processing is always a pain Review collected by and hosted on G2.com.
BigCommerce is a great platform for hosting an e-commerce based business. The 3rd party plug-ins have fairly seamless integration and their support is always helpful. Review collected by and hosted on G2.com.
The biggest issue that our team faced with BigCommerce was that many times you would need a dedicated coder or web developer to assist with changes to your storefront's themes or data linking. Review collected by and hosted on G2.com.
What's most helpful is the extent of analytics provided on orders. Review collected by and hosted on G2.com.
Not user-friendly or visually appealing. Does Not provide receipts that show what discounts were provided on an order. Review collected by and hosted on G2.com.
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BigCommerce is what I have been using for the past few weeks for my eCommerce site. I find that it is easy to use as a developer, not as a beginner. BigCommerce is a tad more expensive than other eCommerce software. Review collected by and hosted on G2.com.
BigCommerce may be confusing for the beginners in eCommerce. BigCommerce also lacks features that Shopify has. Review collected by and hosted on G2.com.