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539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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Bigcommerce is one of the tools that best adapts to any type of website, electronic commerce, no matter what category you are in, or to which people you want to run your business, this tool allows the creation and implementation of all kinds of stores online, with all the necessary tools to put them into operation, in addition to simple design and editing tools, where any person with the basic knowledge of design, can let their imagination run freely, and create all kinds of sites from customizable templates, where you can edit the position of products, add multimedia files, of any kind, these features make this a very flexible tool, for anyone who uses it. Review collected by and hosted on G2.com.
I have had certain problems with Bigcommerce, when trying and implementing it with different external templates, which does not allow me, a correct disposition of the elements that will be used in the store, in our store, we made different test websites, where we implemented some different templates , and then redirect categories, to sites within our page with a touch of different appearance, that fits the desired category, this is where I have had problems with bigcommerce, since not with all the templates that I want, it has a good compatibility . Review collected by and hosted on G2.com.
BigCommerce is thankfully easy to use, yet provides us with just about all of the capabilities we need in a web store platform. One of the more convenient features for me is the ability to import spreadsheets with product information. The information can essentially be converted to actual store items in our BigCommerce account. That's a really big time-saving feature that could obviously be more useful as you have more products to manage. The templates that are available for BigCommerce are often professional and engaging. I don't really think we can go wrong with many of the templates I've seen. Review collected by and hosted on G2.com.
Compared to other e-commerce solutions, BigCommerce's basic pricing seems to be higher. As far as the platform's performance goes though, I can't pick out anything that I dislike much about it. If someone is perhaps extremely out of touch with internet products like this, then I could see how they might find BigCommerce hard to use. Review collected by and hosted on G2.com.
I feel like it is a reliable platform in terms of housing our store there. Review collected by and hosted on G2.com.
I Think customer support could be quicker to reply with more helpful answers Review collected by and hosted on G2.com.
Bigcommerce has lots of cool features but what I like most about it is Its SEO features, its cool, you can create short URLs, AMP format is available on all its templates, and automatic image optimisation is included on all plans. Review collected by and hosted on G2.com.
Bigcommerce pro is expensive, and the most of its themes looks similar
Bigcommerce needs to create a mobile app to help manage store Review collected by and hosted on G2.com.
I like how simple and streamlined the order processing is. Not having to manage a server gives us time to focus on selling. There is an unlimited amount of flexibility for those who have a software developer on staff. Review collected by and hosted on G2.com.
The functionality is somewhat limited to the partners BigCommerce has chosen to integrate with if you are not a developer. The system doesn't seem to fit nicely with people who do phone orders. When not having control of stock it's best not to capture funds up front tying up money. Review collected by and hosted on G2.com.
There are many sharp and professional store templates for us to choose from that allow for a great deal of custom layout and design options. Since we get many visitors through mobile devices, we wanted a solution that worked well on phones and tablets. BigCommerce certainly works great on mobile in terms of both design and functionality. I like that we can use the BigCommerce platform to connect with many other sales channels like online shopping websites and social media accounts. Review collected by and hosted on G2.com.
I would like to see more precise account management and order filtering options on the backend. Though we can customize most of the design elements we need, it can be complicated to customize certain things with very fine detail. There are certain product and service types that have that don't quite mesh well with BigCommerce. Review collected by and hosted on G2.com.
BigCommerce offers everything you need to get an online store up and running. It's user-friendly, offers several customizable themes and integrates payments and shipping easily. Review collected by and hosted on G2.com.
BigCommerce is limited when it comes to products. It's difficult to bulk edit multiple product options, and bulk pricing. Review collected by and hosted on G2.com.
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While Bigcommerce is not the best platform out there, in my opinion, it get the job done for most. There are too many levels to the platform. Out of the box they offer a lot of functionality to list and sell products but managing that data is whole different animal. Review collected by and hosted on G2.com.
If Bigcommerce was not so app (third-party) dependant it would much better. In order to manage the data you have to use multiple third party apps to run your business. Two things that you can count on when using bigcommerce is that you will need an accounting platform, which you would need almost any system, and a shipping platform, if you are selling physical products. Review collected by and hosted on G2.com.
What I like best is the ability to integrate apps easily such as Shipstation, which makes paying for labels, and printing, easier. I can also integrate a better review app such as JudgeMe. Customer support is responsive and feels like a powerful system. It also does not need as many apps to work great, unlike Shopify. Plenty of customization with very fine details. Review collected by and hosted on G2.com.
I dislike that the entry-level subscription does not have an abandoned-cart recovery. I also dislike that hosted banner images on mobile do not display in high quality.I contacted support about the issue and they got back to me quickly but the issue has not been fixed. Review collected by and hosted on G2.com.
There are tons of features that are able to be used in BigCommerce, but only if you have the right implementation team. Review collected by and hosted on G2.com.
Compared to Shopify, out of the box, it's not as functional. Review collected by and hosted on G2.com.