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BigCommerce Reviews & Product Details - Page 25

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

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Have you used BigCommerce before?
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Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TN
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

The look of most of the website templates are very upscale and professional. The BigCommerce platform gives us leverage for custom options, so we can feel like we can create designs and layouts that are completely fit our vision. The actual shopping experience and payment processing is incredibly smooth and usually without error. It's very important for us to have a store solution that is easy to manage and gives us data for performance insights, and BigCommerce provides all of that for us. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I have yet to run into something that I really dislike about BigCommerce. I've checked out several other e-commerce solutions that are usually talked about when it comes to leaders in the space, but BigCommerce has stood out so far and performed well. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce is a powerful e-commerce platform that I would have no problem recommending, regardless of the size of the business. I would try short-term plan and add some of your products to see how it fits your commercial needs and technical ability. You don't have to commit to a long and expensive plan. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce has been a super value for an e-commerce solution. We can integrate it for many projects and has typically run very smoothly with few errors and payment processing that usually goes through without a hitch. For new projects, BigCommerce saves us the hassle from have to program a structure from scratch by enabling the use of quality templates for common industries and products. Review collected by and hosted on G2.com.

Samuel S.
SS
Game Designer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce facilitates our tasks in the marketing team because we do not need to touch code to run effective advertising campaigns. The platform already comes with the necessary tools to optimize the site for search engines, start-attracting customers on social networks, boost sales through coupons and track visitors. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Nothing really, compared to other e-commerce platforms, BC is the one that offers better features. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We chose BC for the versatility of the platform; with it, we can create a unique shopping experience, distinguish ourselves from the competition, and enhance the brand and business of our customers. BigCommerce is a solid platform that we can rely on to develop our projects, Review collected by and hosted on G2.com.

JK
Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

That is great to have our online stores on BigCommerce integrated with several social networks like Facebook, foreign trading platforms like Shopping.com, PriceGrabber, and others, as well as the eBay auction. This solution supports mobile commerce, that is, it is correctly displayed on divergent platforms like Palm Pre or Blackberry mobile devices. The most distinguishing feature for us is the program’s various built-in design templates, as well as full opportunities for individual changes in the appearance of the online store. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I don't like the lack of customization access. You don't have access to codes, the cost for custom development is high. The website is not quick. Different templates require different resolutions for the images, but there are no clear instructions on how large or small photos should be. So it takes a lot of work to figure out how to crop product photos correctly. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If you need to set up a clean and comfortable online store, I would strongly suggest you try BigCommerce. It is a perfect platform for selling different items in a variety of colors or sizes, and it also provides the best shopping experience for your customers all around the world. Start off with a free theme, you may find it does all that you need it too. Make use of your one month free trial when starting out. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

The fact that the support teams are always on hand to help is very nice. It's easy to get a pretty good looking store up and running quickly. The free themes are more than good enough. I personally am on a paid theme but that is only because of my variety of products and the them I'm using was perfect for that. The themes have made creating and editing very easy and with a relatively low time commitment. Review collected by and hosted on G2.com.

TD
E-Commerce Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

We are able to use different channels to reach to customers and sell all while organized on one platform. We are able to do small custom changes at no additional cost that separates us from other companies. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is nothing we dislike as of now! We are currently working with the design team to build us an efficient and eye a pealing website. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Work with Cathy Nolte. Very easy to work with and reliable. Helps answer any questions in a quick and efficient way! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We have benefited our website has a consistent flow and organized. Review collected by and hosted on G2.com.

Aloisio A.
AA
Analista de suporte de TI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce is a fully flexible e-commerce platform that allows you to sell any kind of goods / products. You can sell from physical products like electronics as well as "virtual" products like pdf, handouts, web courses, travel and everything, bigcommerce works very well with any of these lines. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I wish we could be able to customize the columns in the backend product listing so we could choose the information that is most useful to display on each product, including custom fields. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Bigcommerce is a good choice for those looking to automate their online sales, it will help in all of your sales processes, giving your business more agility commercially. Bigcommerce will also give you the security you need in an online selling procedure for your business. for your customers. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce has been fully integrated with our e-commerce site and is being used by the online sales team. It covers all aspects of sales within the site and tracks them from start to finish. Our customers can easily make purchases, add items to their cart and receive emails as notifications about the status of their order, keeping you up to date on every step. giving you the security and care you seek when making an online purchase. Review collected by and hosted on G2.com.

BT
Retail Store Manager
Retail
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The BigCommerce stage gives us influence for custom choices, so we can feel like we can make plans and designs that are totally accommodated our vision. The real shopping knowledge and installment preparing is inconceivably smooth and for the most part without mistake. The online store instruments are anything but difficult to explore and utilize. BigCommerce has an easy to understand plan and exceptionally itemized pursuit channels. Something else I like is that BigCommerce has worked in selling instruments crosswise over such numerous online life and closeout stages. I additionally welcome the substance the board functionalities, and SEO capacities. Loads of astonishing paid subjects can be utilized on BigCommerce to construct your store, it is just the easy way. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I don't have anything awful to state about it, BigCommerce makes it simple to make your online store with for all intents and purposes no programming knowledge. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce is most likely one of the better web based shopping stages to go with since it's so adaptable and has natural plan and the board devices that anybody can utilize. This is apparently a better than average stage for beginning and advancement. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

It is an extremely dependable stage to dispatch your internet business, we have had the option to make a few online stores and create gigantic deals. We don't need to send a broad measure of assets towards structure and keeping up our web based business nearness. The structure and altering instruments are finished enough for us to complete satisfactory changes more often than not. The client bolster group has helped us enormously with getting certain store settings set up appropriately. I figure we could eventually make sense of most issues with the site and network assets accessible on the web, however it's pleasant to have the option to connect with the help group to determine issues very quickly. Review collected by and hosted on G2.com.

SM
Research Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

I like how BigCommerce gives us virtually all of the major tools we need to create a high quality e-commerce experience for our customers. They are on top of all the latest design and technology standards when it comes to legal sales requirements, browser viewing and store functionality trends. There are many templates that give us a solid head start on the design process and ways for us to manage our inventory and sales information with ease. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I can't always modify some design traits with the existing tools. The downside to having a solid set structure is that it can be difficult to add some custom modifications. Such modifications can alter the stability of the core store or shopping cart code. Also, the load times can sometimes be slower on certain days. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

I think going with BigCommerce couldn't hurt for any company, but for the best value, you may be able to find lower cost solutions to fill your needs. I would also check out Shopify or a similar service before going with BigCommerce. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We are able to receive payments on a diverse set of products and services. We don't have to deploy an extensive amount of resources towards building and maintaining our e-commerce presence. The design and editing tools are complete enough for us to get adequate changes done most of the time. We can rely on a sound programming and payment network with experienced technical support staff to ensure our store assets remain up and functioning at the most ideal state. Review collected by and hosted on G2.com.

MT
Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Though many of the standard features in BigCommerce are easy to use, it still has the capability of running very custom websites with robust and advanced custom options. There are many templates that can help us to get a solid foundation going with our designs and store layouts. BigCommerce works with WordPress, so I can have the design tools of WordPress combined with the engaging and stable shopping experience of BigCommerce. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Customizing certain elements with JavaScript or CSS can be confusing. I feel that there's also more risk of causing performance issues when I add or edit code snippets for the shopping cart. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce is probably not among the lowest cost e-commerce solution, but once you get up and running, it can provide for the most professional user experiences your visitors may enjoy and appreciate. For certain industries and products, you may be able to achieve an incredible return on your investment very quickly. It's worth crunching to the numbers to see how soon that would be possible. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce provides a solid and reliable e-commerce platform where I can manage store design, product layouts and payment processing settings. They provide simple ways for us to initiate and activate online stores quickly with templates. We also benefit from BigCommerce's flexibility, which allows us to create highly customized experiences to suit and fit our overall user experience. We have had many sales through BigCommerce and the analytic tools help us to break down or sales data. Review collected by and hosted on G2.com.

KM
Web Producer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

BigCommerce provides a great number of innovative features to make businesses with online stores work better. It gathers the best practices for web design and e-commerce worldwide. The online store tools are easy to navigate and use. BigCommerce has a user-friendly design and very detailed search filters. Another thing I like is that BigCommerce has built-in selling tools across such many social media and auction platforms. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I once faced an issue with filtering limitations. I needed to remove some filters, which was not very easy. I also wish there was such function such as product priority where you can choose what to show first. You should also be aware that technical support may provide a response a few days after your request. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

BigCommerce is a really effective platform for online sales. It is great for hosting, metrics, shipping and payment processing, multi-channel sales and many other needs related to e-commerce. I would recommend just about everyone to use this as an online store platform. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce has greatly simplified our ability to produce high quality online store experiences with smooth functionality. We can focus more on the visual design elements and less on the coding and other technical matters. BigCommerce seems to use the standard practices for the web design and e-commerce industries worldwide, which is very important for maintain a high performance level and customer experience. We can use one of many quality templates to make our initial design work and layout structuring much easier to do. Review collected by and hosted on G2.com.

RT
Senior Account Executive
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about BigCommerce?

Using BigCommerce is generally very easy. The user interface has a clean design with nice spacing between different sections. The overall capabilities are suitable for simple and advanced stores. They have many tools that allow us to design, add products and market our store more efficiently. There are optimization tools that allow us to configure keywords and formatting to best suit our niche. We can add multiple users to allow for more convenient management abilities. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Customizing the design to precise specifications can be challenging at times. There are slight changes that I sometimes want to make to buttons or images that float here and there, but there aren't always quick and straightforward solutions for updating those properly. I'll sometimes have to bring in a specialist to help me modify certain design elements. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

There are many online shopping platforms, but I'd recommend BigCommerce as one of the better ones. Many people I know haven't heard about them as much as other platforms like Shopify, but I think BigCommerce is the better platform based on the overall Shopify features I've read about. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce has been a great online shopping platform that we user for our business and many of our clients' businesses. We can easily manage inventory and basic marketing through the BigCommerce platform. BigCommerce has also been flexible enough for us to add custom components and third-party app integrations. BigCommerce has allowed us to launch professional quality online stores quickly with limited resources. Review collected by and hosted on G2.com.