Video Reviews
539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
Log in to view review sentiment.
The interface is simple enough to use for most of our team members. We can find things quick and easily to help us manage our accounts for efficiently. I like that BigCommerce is used by many top companies, as illustrated by the listing on their website. If BigCommerce is good enough for many of those companies, then I feel that it is a reliable platform for us to use. I don't understand all the intricacies involved with e-commerce, so just knowing that BigCommerce is well-established and has a good reputation makes me more confident in using it. We can process orders with ease and don't have to directly engage with customers much. Review collected by and hosted on G2.com.
Working with some of the templates can be hard when we take a first crack at it. I often like specific elements in certain templates and just want to use those elements. So it would be great if there well a simpler way to export certain design elements to add them into our the BigCommerce store design we have activated. Review collected by and hosted on G2.com.

This is such a robust software. you can run many websites and share the same cart. Big commerce is a e-commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Big commerce allows even a beginner to build a really nice looking, responsive eCommerce site. Big commerce is a very good to manage you e-commerce even if you don’t have many departments or people having you are with your online store. Review collected by and hosted on G2.com.
The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience. There's a high learning curve to establishing a professional web presence in an E-commerce setting, and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the Big commerce app is a truly reliable tool for establishing an E-commerce web presence. Review collected by and hosted on G2.com.
The all in one dashboard is amazing. Having all your customers info, order info, all products is exactly what you want and need as an eCommerce store. Review collected by and hosted on G2.com.
There are some limitations with the templates that are provided. You can always get the creator of the templates to make some custom changed to fit your needs but can get a bit pricey. Review collected by and hosted on G2.com.
I think all of the template that I've seen are quite outstanding. Regardless of the requirements we usually have, we can often find a template that fits the basic structure of what we're looking for. The functionality of the carts is very cutting edge and up-to-date with the current standards of leading shopping experiences online. There are many great tools that help to maximize sales conversions in BigCommerce, like product reviews and the ability to add coupons. Review collected by and hosted on G2.com.
With all of the online commerce solutions out there, including open source solutions, BigCommerce sits somewhere on the high side in terms of pricing. When there are times we don't need advanced features or designs for our shopping carts, it can be little bit much to use BigCommerce since we can use a much lower cost shopping cart instead in those cases. Review collected by and hosted on G2.com.
There are some really sharp looking website shop designs that we can use. We can add many different elements to our store items and set custom options to make sense for the types of products we're selling. Adding, removing and editing items doesn't require a ton of fuss to take care of. All of the instructions and guides are laid out quite clearly for everyone, so beginners and advanced users can join in without any major problems. Review collected by and hosted on G2.com.
Before going with BigCommerce, we were exploring more open-ended store development platforms to avoid having to pay higher subscription fees to a company like BigCommerce or Shopify. There are pros and cons to both, so a con of using BigCommerce compared to those other open platforms would be the higher cost. Review collected by and hosted on G2.com.

In addition to the lightness and speed of BigCommerce's well-known qualities, I also cite as a plus point the flexible product rules that help prevent you from getting bogged down in a bunch of rules that belong to one or two industries. Review collected by and hosted on G2.com.
Lack of attention to international customers, many of the features are created primarily for US customers, leaving the rest of the world with features that aren't fully useful. Review collected by and hosted on G2.com.
Great service for a low monthly fee. You can also use their templates to build your website. They allow you to upload your own as well. I like that they support payments to help with a e commerce store rather than just an informational website. Review collected by and hosted on G2.com.
Could use some training in it. Takes a learning curve to use it efficiently when it comes to adding products otherwise it can be really redundant. Review collected by and hosted on G2.com.
It is user-friendly, covers most of the bases, has a lot of resources/guides to learn from, overs live chat support to troubleshoot, amazing customer service, and more. Review collected by and hosted on G2.com.
For the multi currency option, the customer needs to first select their currency before adding items to cart. This means if a customer adds items in one currency and wants to switch it after they cannot, they have to remove all items, change currency and start again which can be dissuading for customers. Review collected by and hosted on G2.com.
BigCommerce is a highly reputable ecommerce hosting solutionthat satisfies business owners in running a profitable online store. Can be easily handeld by any prospective business owner without much web design skills. Interestingly, it works for both physical and digital products perfectly. Payment integreation is okay, likewise other needed intresting integrations are perfect on BigCommerce. I also appreciate the content management functionalities, and SEO capabilities. Lots of amazing paid themes can be used on BigCommerce to build your store. Review collected by and hosted on G2.com.
The free theme is limited to just about 10. It should offer more free themes to choose from. Also, BigCommerce can not be operated on mobile, this is unlike other ecommerce solutions. Review collected by and hosted on G2.com.
BigCommerce is great for out of the box implementation, with built in themes, analytics and ways to do marketing promotions Review collected by and hosted on G2.com.
For custom implementations on top of out of the box, it can get very tricky and a lot more dev work might be involved. Better platform and feature support for more customization instead of just using out of the box Review collected by and hosted on G2.com.