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BigCommerce Reviews & Product Details - Page 22

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Consumer Goods
AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

The customer service is wonderful. Every single time we've conacted them they have helped us resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

More beginner videos instead of town halls would be great so we can take advantage of easy tools to amp up our site. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Needed a better way to sell our products and BigCommerce was the best fit for our business. Review collected by and hosted on G2.com.

Matt Y.
MY
Vice President of Sales and Business Development
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

BigCommerce is very clean and easy to get up and running. For basic requirements it is excellent. Someone could get up and running in a day for a straight forward implementation. The ability to use BigCommerce's API to weave it into our wordpress site makes it really powerful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

They are missing some really key functionality like UPS shipping labels, back order capabilities and the reporting is quite limited. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We wanted an e-commerce site that was fully integrated into our wordpress site. BigCommerce has a "Headless" feature which allows the cart to be woven into the main homepage. This gives our designers a lot more flexibility in the layout of the site while still benefiting from the back end of BigCommerce. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine
AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

Ease of use. Much easier and stable than others Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Needs better accountability for problems by team.

Google analytics for bc4wp doesn't work, which kills AdWords. They need to fix asap.

Need to fix cls google page speed asap. It fails with cornerstone default theme and kills seo Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Much easier than magento. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

The templates are easy to use and have so many apps that can be integrated. In addition customer support makes everything so much better! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I can’t say anything negative about big Commerce. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Using Big Commerce for 10+ years with 2 different businesses, I would highly recommend the platform to anyone. The ease of use, the integration of apps and the customer service are all excellent. I built my first website as a beginner and felt very comfortable because it was so user friendly. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

The benefits are endless. I get alerts when there are new apps and tips on what I can do to improve conversions. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

Information from help contact and follow up support Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Covid has caused issues so it didnt help us with availability of people Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Moving my business from ebay which i pay near 15% of sales too plus £82.50 a month on top so own website be a saving Review collected by and hosted on G2.com.

AW
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I love the fact that BigCommerce provides users with the opportunity to have a free trial so that they can try out the services before making a commitment. I also like how easy it is to get your store up and running. They have a nice selection of themes to choose from and a great web based control panel for running every aspect of your store. They also give you a free subdomain (yoursite.mybigcommerce.com) to use if you do not have a domain name for your store. Bigcommerce is one of the best E-commerce providers online, it doesn't matter if this is your very first online store or if you have developed many online stores BigCommerce makes it very easy to get your store set up and running immediately. Bigcommerce makes integrating your products to online marketplaces like Ebay and Amazon very quick and easy. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The things that I dislike about BigCommerce is the fact that they are not many payment methods available to choose from. Another thing I dislike about BigCommerce is the fact that it isn't very easy to dropship items within your store. You can still dropship with BigCommerce but they are not built in tools in the control panel that will automate this process. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I have found a great platform to sell my jewelry with BigCommerce. I get the ease of controlling every aspect of my store's design. Review collected by and hosted on G2.com.

Ernesto M.
EM
Graphic Designer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

Intuitive environment, powerful, easy to use Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

To many windows open, but to be fair it's been long time I use it Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We sold a lot of our posters, people hadn't any problem to order, no complains, that was great ! Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

I love the US based 24/7 tech support with folks that are helpful. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Some limitations for apps and integrations Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Big Commerce offers an easy to use e-commerce solution for folks that don't code Review collected by and hosted on G2.com.

Waqar J.
WJ
Project Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BigCommerce?

The dasboard. It's very well organized and user firnedly. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The UI level limitation and customization and limitation to B2B needs. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Giving my clients any easy manageable and scalable ecommerce store Review collected by and hosted on G2.com.

AA
VP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

BC is very easy to use for fulfillment of orders. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Using the templates. WE do not have an in-house design or tech team, so it is cumbersome for us. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We needed a platform for Ecommerce, and BC is a good one. Payment, shipping options, inventory tracking, all are good. Review collected by and hosted on G2.com.