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BigCommerce Reviews & Product Details - Page 21

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
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Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Rodger J.
RJ
E-Commerce Analyst
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

I like how easy it is to use with multiple brands and stores - even without a dedicated method for managing multiple stores.

No matter whether it is the site development, which takes weeks instead of months from nothing to a fully functioning store or the installation ofplugins, everything is faster, easier and cheaper to manage from an overall time and cost perspective. Almost everything you want to accomplish is possible within a few minutes compared to hours and days with a platform like Magento.

Finally, the support staff at Big Commerce, and the surrounding community is excellent with prompt help with a great attitude! Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The fact that there is some features hidden behind a paywall such as the abandoned cart features. Although they're are too sophisticated anyway.

Although use has been under 1 year it still seems like it has far less negative qualities then other platforms out there today. After further use I will update this review if possible. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Plan your outline, dev will be fast! Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Being able to manage multiple stores easily and connecting to 3rd parts apps. This is a huge advantage over other platforms that have long wait times to plan, mockup, design, develop, stage and quality check changes when on Big Commerce it is plug and play with almost everything single switch be extremely easy to accomplish. Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about BigCommerce?

Admin area of BigCommerce is very user friendly and easy to use. There are a lot of useful 3rd party integrations that are always available to take advantage of the latest technology. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Custom updates to themes can be a bit tricky if you're not too technically savvy. But this could just be because I don't use this feature often so I might just be unfamiliar. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce has been a cost-effective way to have an e-commerce store for the "little guys". Review collected by and hosted on G2.com.

EB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

The configuration was very simple and it was equally easy to add our products to the sales tool. We are very excited about the good admin management and the additional stock management. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I can't customize several design elements enough for our needs, our widgets are sometimes displayed differently and they are not always updated fast enough. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We can present our products well to our customers and the many features help to increase our sales. The stock management is integrated and so we can completely manage all the sales in one tool. Review collected by and hosted on G2.com.

Memorie B.
MB
Office Manager/Administrative Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Verified User in Retail
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

Easy to build webpage-add products and make the site look really great. 24 hours of support online and on the phone. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

you must teach yourself and if you want it extremely customized- you have to hire a web developer for coding. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

It will take a full-time individual to get the site set up. Requires a lot of work up front and knowledge of how to build a website. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Higher web sales and easier shopping for our customers Review collected by and hosted on G2.com.

JB
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

This platform allows you to sell your products online without the need to create a web page, you do not need to have technical or design knowledge to do so as it provides easy-to-use tools and functions to run a successful electronic store. It offers a wide variety of theme templates so that your page looks good, you will achieve a greater customer reach than usual and your profits will increase significantly. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Our performance with the platform has been increasing and the results are very good, better than we expected, but sometimes when we go to the statistics for some reason they stop working or are simply delayed, they should improve this for optimal performance This does not mean that it is a bad platform, but it could be much better than it is now. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

This is an ideal platform for the electronic commerce of our business, we have not had significant problems simply doubts and solved in a very short time. It gives you the opportunity to have a commercial fluidity, you save a lot of time that you can channel in other areas of the company that you need, it is very easy to learn to use and your profits will increase quickly, recommended. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Without a doubt it was the best option we took to start our electronic commerce since we do not know how to make a website. They provide us with great functions and tools to optimize our work, we perform customer segmentation in the option that of customers, we also have good management in the variation of prices for the type of customer, we have greater work fluency. Their integrations and support are essential for our business to run in the best way and our productivity is at full throttle, I must also emphasize that the customer service is very good, they are always willing to help the user for an optimal performance of the platform. Our sales have grown in a short time and the objectives we had set were met, in general it is very complete. Review collected by and hosted on G2.com.

JK
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

This platform provides the opportunity to grow your business with very powerful integrated marketing and conversion optimization tools, to achieve new increases in sales. It is very versatile, easy to use, it has standard functions and also integration of online markets and social networks, this allowed to make an immediate decision to choose Bigcommerce, the growth tools are very pleasant because the traffic increases sales so We have seen how this software works, it is very nice. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

At first setting it up is a bit confusing, but nothing to worry about, consult customer service and they helped me solve it in less than 10 minutes, it really seemed very fast and very friendly, the tools should be more intuitive to do the coupling something more easy. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

Excellent platform for those companies that want a greater scope or are stagnant and in turn implement a new online sales method with a payment page, you will obtain work fluency since practically only one page is handled, your customer service is always available with the best attention to help solve doubts, concerns or problems. You will save time and you can channel it in other areas. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We can carry out a deeper and improved marketing, we have personalized with the themes that we can choose thanks to the number of options that exist in edition, in addition to the analysis that we can carry out by client and observe which are the frequent and potential clients, what who invest more money in our products. Day by day a fluidity of work is obtained, a progress in terms of the handling of the platform and an optimal performance. Review collected by and hosted on G2.com.

Ghanshyam T.
GT
Senior Frontend Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Secured

SEO friendly

Not required development knowledge to build a store

PWA

GDPR Compliance Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Need to pay more if sales increased based on plan features.

Need to pay more for abandoned cart compare to other e-commerce

Quite expensive Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

If anyone have healthy budget th definitely go with bigcommerce as they provide multiple features in paid plan

Abandoned Cart, Apps etc... Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Store Setup

Theme customization

Made theme

Easy to edit code and do theme customizations

Easy to use admin Review collected by and hosted on G2.com.

shivani b.
SB
Article Assistant
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

I like it the best because it's very flexible to use in my mobile and I am able to manage my orders where ever I go. The dashboard is quite informative and helpful to me. I am happy with this app and hoping to scale my orders this year. the last year returns were pretty good and I love to continue with the app further as their features are pretty good comparatively. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

the problem is that the app crashes often and needs regular updates. Some do not have images in orders. There are some technical issues in the app. I think there should be some more development in the app like adding new features like others. Due to some of their technical issues, there is wrong feedback about the app. so I would like that problem to get fixed soon so that so other person gets stuck to get the uses to the app. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

I can make custom orders and it is simple and easy to use. I really like the order notification section as I no need to always open and check inside the app to know about orders. The start with the app has been good and I shape that this will boom my orders. at the same, I have also recommended it to many people because I have experienced the fruits of the app.Hope my review will be helpful to you to decide and proceed. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about BigCommerce?

Everything is in place. You can have a store and blog. Site themes are very neat. Also, they do not automatically cut off your account if you miss the invoice for the month. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

can't really think of anything major. It is annoying how often I have to change my password. Also when typing the font does not come out right sometimes. Review collected by and hosted on G2.com.

Recommendations to others considering BigCommerce:

I highly recommend the use of Big Commerce for your online business needs. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Easy processes with my customers. They see a very professional site and it makes them wish to continue shopping with us. Review collected by and hosted on G2.com.