Video Reviews
539 BigCommerce Reviews
Overall Review Sentiment for BigCommerce
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I like how easy it is to use with multiple brands and stores - even without a dedicated method for managing multiple stores.
No matter whether it is the site development, which takes weeks instead of months from nothing to a fully functioning store or the installation ofplugins, everything is faster, easier and cheaper to manage from an overall time and cost perspective. Almost everything you want to accomplish is possible within a few minutes compared to hours and days with a platform like Magento.
Finally, the support staff at Big Commerce, and the surrounding community is excellent with prompt help with a great attitude! Review collected by and hosted on G2.com.
The fact that there is some features hidden behind a paywall such as the abandoned cart features. Although they're are too sophisticated anyway.
Although use has been under 1 year it still seems like it has far less negative qualities then other platforms out there today. After further use I will update this review if possible. Review collected by and hosted on G2.com.
Admin area of BigCommerce is very user friendly and easy to use. There are a lot of useful 3rd party integrations that are always available to take advantage of the latest technology. Review collected by and hosted on G2.com.
Custom updates to themes can be a bit tricky if you're not too technically savvy. But this could just be because I don't use this feature often so I might just be unfamiliar. Review collected by and hosted on G2.com.
The configuration was very simple and it was equally easy to add our products to the sales tool. We are very excited about the good admin management and the additional stock management. Review collected by and hosted on G2.com.
I can't customize several design elements enough for our needs, our widgets are sometimes displayed differently and they are not always updated fast enough. Review collected by and hosted on G2.com.
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Easy to build webpage-add products and make the site look really great. 24 hours of support online and on the phone. Review collected by and hosted on G2.com.
you must teach yourself and if you want it extremely customized- you have to hire a web developer for coding. Review collected by and hosted on G2.com.
This platform allows you to sell your products online without the need to create a web page, you do not need to have technical or design knowledge to do so as it provides easy-to-use tools and functions to run a successful electronic store. It offers a wide variety of theme templates so that your page looks good, you will achieve a greater customer reach than usual and your profits will increase significantly. Review collected by and hosted on G2.com.
Our performance with the platform has been increasing and the results are very good, better than we expected, but sometimes when we go to the statistics for some reason they stop working or are simply delayed, they should improve this for optimal performance This does not mean that it is a bad platform, but it could be much better than it is now. Review collected by and hosted on G2.com.
This platform provides the opportunity to grow your business with very powerful integrated marketing and conversion optimization tools, to achieve new increases in sales. It is very versatile, easy to use, it has standard functions and also integration of online markets and social networks, this allowed to make an immediate decision to choose Bigcommerce, the growth tools are very pleasant because the traffic increases sales so We have seen how this software works, it is very nice. Review collected by and hosted on G2.com.
At first setting it up is a bit confusing, but nothing to worry about, consult customer service and they helped me solve it in less than 10 minutes, it really seemed very fast and very friendly, the tools should be more intuitive to do the coupling something more easy. Review collected by and hosted on G2.com.
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Secured
SEO friendly
Not required development knowledge to build a store
PWA
GDPR Compliance Review collected by and hosted on G2.com.
Need to pay more if sales increased based on plan features.
Need to pay more for abandoned cart compare to other e-commerce
Quite expensive Review collected by and hosted on G2.com.
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I like it the best because it's very flexible to use in my mobile and I am able to manage my orders where ever I go. The dashboard is quite informative and helpful to me. I am happy with this app and hoping to scale my orders this year. the last year returns were pretty good and I love to continue with the app further as their features are pretty good comparatively. Review collected by and hosted on G2.com.
the problem is that the app crashes often and needs regular updates. Some do not have images in orders. There are some technical issues in the app. I think there should be some more development in the app like adding new features like others. Due to some of their technical issues, there is wrong feedback about the app. so I would like that problem to get fixed soon so that so other person gets stuck to get the uses to the app. Review collected by and hosted on G2.com.
Everything is in place. You can have a store and blog. Site themes are very neat. Also, they do not automatically cut off your account if you miss the invoice for the month. Review collected by and hosted on G2.com.
can't really think of anything major. It is annoying how often I have to change my password. Also when typing the font does not come out right sometimes. Review collected by and hosted on G2.com.