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BigCommerce Reviews & Product Details - Page 10

BigCommerce Overview

What is BigCommerce?

About BigCommerce BigCommerce (Nasdaq: BIGC) is a leading open software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2C and B2B companies across 150 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Molton Brown, S.C. Johnson, Skullcandy, SoloStove and Vodafone. Headquartered in Austin, BigCommerce has offices in London, Kyiv, San Francisco, and Sydney. For more information, please visit www.bigcommerce.com or follow us on Twitter, LinkedIn, Instagram and Facebook.

BigCommerce Details
Product Website
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Product Description

A partner ecosystem should help you innovate and succeed without limits. That’s why we only include best-in-class technology providers, ecommerce designers, developers and marketers to fill any gaps you may have in teams, time or tech.

How do you position yourself against your competitors?

Meet the flexible, open SaaS platform leading a new era of ecommerce. Explore limitless possibilities to Build, Innovate and Grow.


Seller Details
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
66,763 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
Ownership
NASDAQ: BIGC
Phone
1-888-699-8911
Description

BigCommerce (Nasdaq: BIGC) is a leading open SaaS and composable ecommerce platform that empowers brands and retailers of all sizes to build, innovate and grow their businesses online. BigCommerce provides its customers sophisticated...


Gina P.
GP
Overview Provided by:

Recent BigCommerce Reviews

Verified User
I
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"If you want ecommerce at scale, BigCommerce is your best bet"
Data migration seems to be smooth and the option to host multi-store front. It is also easier to integrate it with a visualization tool like Tableau.
Laijun Jennie X.
LX
Laijun Jennie X.Mid-Market (51-1000 emp.)
4.5 out of 5
"Super useful in growing your businesses"
It provides a lot of integration for ecommerce and I am able to get support whenever I can. The implentation is easy as clicking a few buttons and ...
Durga Akhila C.
DC
Durga Akhila C.Small-Business (50 or fewer emp.)
5.0 out of 5
"My take on the Global Sensation Big Commerce"
Big Commerce has helped many businesses by being scalable enough to small businesses as well as big ones.The customization based on business proble...
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

BigCommerce Media

BigCommerce Demo - BigCommerce Dashboard
Monitor, manage and customize all aspects of your store from the control panel
BigCommerce Demo - Themes Marketplace
Choose from hundreds of free and premium design templates to create a beautiful storefront
BigCommerce Demo - Help Center
Find innovative and quick solutions for all of your ecommerce challenges, with expert support every step of the way
Play BigCommerce Video

Official Downloads

Answer a few questions to help the BigCommerce community
Have you used BigCommerce before?
Yes

Video Reviews

539 BigCommerce Reviews

4.2 out of 5
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539 BigCommerce Reviews
4.2 out of 5
539 BigCommerce Reviews
4.2 out of 5

BigCommerce Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BigCommerceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LL
accounting specialist
Accounting
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Ease of customers placing orders online. We are integrated with Avalara AvaTax for simplified sales tax calculations. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a learning curve to getting everything set up, but it is user-friendly so if you have decent computer skills, it is not too difficult to figure out. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Bringing online customers to our store front. We can run special promotions or offer coupon codes. It also lets us know if there are abandoned carts. Review collected by and hosted on G2.com.

Sam S.
SS
Demand Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about BigCommerce?

My customers see our online store the way we want it to look online. Easy to use backend for simple tweaks. Theme editor and blog are easy to manage as a marketer. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Customizing un-templated needs can be cumbersome and require heavy development. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Our entire online store is built on this platform, which is essential for our business model. We need to present ourselves online in a way that appeals to our prospective customers. Review collected by and hosted on G2.com.

Austin Z.
AZ
Marketing Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BigCommerce?

Support from day one has been really good. They answer the phone, emails and live chat quickly. I can't say the same for some of their competitors. Feature-rich with good reliability. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

I believe that some features that should be included are not there. We wanted to offer more variants than the product page would allow and there was no way for a developer or an app to make the limit higher. We had to change our product strategy to work around this. Some more flexibility would be nice from time to time. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

They offered a platform that supported us with good customer service, reliability and growth potential. Many features that are a cost option on other platforms are included with big commerce. Review collected by and hosted on G2.com.

KF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

From beginning to end, the service has been fantastic. They have taken the time to build a curriculum to educate all our users about every tool available. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

There is a considerable learning curve if unfamiliar with similar platforms. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Easy updates, clear tools for maintenance, one-stop hosting for both product and content. Review collected by and hosted on G2.com.

KM
Marketing Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BigCommerce?

BigCommerce has a lot of great features out of the box, however, if you need something beyond the main platform's capabilities, there are lots of third-party apps (extensions) that can help customize the experience to meet your needs. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

The plan can be quite expensive, especially for small businesses. I might consider sacrificing some unused features for a lower plan price if it was an option. There is also a bug in the code that they have not been able to fix regarding customer street addresses. This seems like something they should be capable of fixing. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We needed a reliable and easy-to-use ecommerce platform that met our needs for content marketing, store size, order management, and website functionality. BigCommerce has been a good partner to deal with. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
EC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about BigCommerce?

user experience is easy to use - pricing and promotion updates, manage inventory, analytics, content management, inegration with other platforms Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

it's not as customizable and analytics are very limited. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

easy to use ecommerce platform. Review collected by and hosted on G2.com.

KD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Very customizeable as compared to other sites. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

We use option sets with our products and the way it is set up is a little bulky. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

We use big commerce as our platform for selling our product to customers. It does the job it should! Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

We love the features we use from Bigcommerce like their customizable templates and website design tools that even novices can use. Managing products and inventory is also made easy with BigCommerce Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Cost is one as it is more expensive than other ecommerce platforms. Also, while they are generally user friendly, it takes technical know how to set up and manage at the start. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Helps in managing our products and inventory, in processing orders and accept payments from customers. They are also able to integrate well with our social media platforms. Review collected by and hosted on G2.com.

Benjamin D.
BD
Web Development Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

Very fast, pretty easy setup. It was easy to get it going , which I liked. Customer service was decently responsive. Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Not as simple as Shopify, not as many options to integrate 3rd party apps as I would have liked. Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Switching off of WooCommerce and Shopify. I was looking for an all in one solution. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BigCommerce?

We are able to extend into product extensions we were limited to sell on Shopify Review collected by and hosted on G2.com.

What do you dislike about BigCommerce?

Their customer / technical support & limited reporting Review collected by and hosted on G2.com.

What problems is BigCommerce solving and how is that benefiting you?

Ability to extending our product offering with limited regulations Review collected by and hosted on G2.com.