It is very very easy to reload additional funds, create new links for respondent incentives and select which options we want them to be able to choose from. Also appreciate that we aren't charged for the incentives if the expiration date passes since we know some people won't open the award email even if they took the survey! Review collected by and hosted on G2.com.

I haven't had issues yet, but our account was already set up so I can't speak to that experience Review collected by and hosted on G2.com.

Rybbon is very intuitive and easy to use. Also, it is seamless for international rewards. We are able to interface our custom survey system with Rybbon. Review collected by and hosted on G2.com.

There are some limitations with editing/modifying/adding to the recipient list. However, I believe that this issue is being addressed. Review collected by and hosted on G2.com.

It's really quick and easy to use. Customers receive it right away. Review collected by and hosted on G2.com.

The only downside I've experienced so far is the inability to send to customers in Canada. Review collected by and hosted on G2.com.

Rybbon has all we need--and none of the complicated and unnecessary extras--to reward our survey participants. It saves us countless hours we would otherwise need to spend on mailings and documentation otherwise. The variety of reward choices keeps everyone happy, and the filters on the interface help us make sure each and every person is compensated in a timely manner. It works like magic, and it even updates our qualtrics database in real time with each person's Rybbon status. When we have questions, the support team is very responsive and clear, even sending very helpful demonstration video clips in some cases. Every action is conveniently logged, and internal troubleshooting is a breeze. For example, we can now easily correct email typos or re-send reward emails with one click. Review collected by and hosted on G2.com.

They no longer allow a pre-loaded contact list for Qualtrics-linked campaigns, so we have had to play it safe and manually approve all rewards (without an option to auto-approve by comparing against the existing list). Review collected by and hosted on G2.com.

The software is user-friendly and easy to learn. Questionnaire respondents are able to get their rewards easily. Tech support is fast, friendly, efficient, and caring. Very nicely done! Review collected by and hosted on G2.com.

Most people in our surveys prefer to get VISA rewards due to the fact that they are in isolated or semi-isolated communities. These are a bit more difficult to set up because of the paperwork required. Being able to offer more credit card-type rewards would work best in our situation. Review collected by and hosted on G2.com.

Rybbon is very intuitive and user-friendly from both the business and team member experience. Review collected by and hosted on G2.com.

I can't say there us anything I dislike. Review collected by and hosted on G2.com.

Great choice of rewards for many different countries. API is very useful. Customer service is friendly and responsive and has helped us make accommodations for our programs. Review collected by and hosted on G2.com.

I would like to be able to use my custom fields in the search and reporting features. Review collected by and hosted on G2.com.

Giving survey participants a choice of rewards and being able to have them delivered electronically. Qualtrics and Rybbon are a great combination Review collected by and hosted on G2.com.

Not everybody has an email address. Nothing is missing Review collected by and hosted on G2.com.

The user interface is very smooth and the way the platform allows to manage campaigns/ send rewards and track them is flawless. Review collected by and hosted on G2.com.

Nothing, everything works as expected... Review collected by and hosted on G2.com.

I love the selection of incentives/rewards that Rybbon offers. Tracking is easy. Review collected by and hosted on G2.com.

I don't like the purchase process whereby we have to do a bank wire transfer. It's a bit inconvenient. Review collected by and hosted on G2.com.