JP
Julia P.
Mid-Market (51-1000 emp.)
"Rybbon Review"
3.5/5
What do you like best about BHN?

I like that it's instant rewards, and that there is a decent selection of rewards, including wildly appealing ones like Master Card and Amazon. I like that the reward catalogue can be shown through an API. Review collected by and hosted on G2.com.

What do you dislike about BHN?

We use Canadian Dollars, and having everything function as US Dollars causes us extra work and inaccurate budgets as by the time the funds are loaded in, the currency exchange range isn't the same.

I would also like to be able to set Master Card first in our catalogue of rewards instead of it showing up in alphabetical order.

I would like to see bilingual fields, as we are currently stuck having titles with English/French barely fitting in the character limit. Review collected by and hosted on G2.com.

Response from Chelsea L of BHN

Hi Julia,

Thank you for the feedback! It's great to hear you're enjoying our wide selection of rewards and our APIs. We've shared your feature feedback with the team and we will reach out to you directly to get more information.

Thanks again!

Chelsea

NM
Nicole M.
Enterprise (> 1000 emp.)
"Easy to use with great choices for recipients"
4.5/5
What do you like best about BHN?

This account is great, we set it at the beginning of the year and forget it (in terms of adding a pool of money that we draw down during the year). Great that we don't need to go get approval for every small project we need to use this for! Review collected by and hosted on G2.com.

What do you dislike about BHN?

Can always use more choices for redemption but honestly the main ones I'd look for are all here, no complaints. Review collected by and hosted on G2.com.

WV
Whitney V.
Managing Partner
Small-Business (50 or fewer emp.)
"Great option for price and ease (especially for small businesses)"
4.5/5
What do you like best about BHN?

Our gifting needs are sporadic in terms of timing and quantity. Having the automation set up makes it super easy for our employees to trigger the request and for us to approve and pay as we go. Overall, we are very pleased with this option as we were "too small" for a number of the other gifting services and the fact that integrates so nicely with HubSpot is the cherry on top. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Their sales cycle was a little odd in that I created our account and started using it when a team member reached out to do a call (which I thought was to highlight additional features) but it was the initial sales call. We figured this out in about 10 minutes but it was still awkward. There could also be additional clarity on using a credit card for each payment versus setting up a bank account to hold a set amount of funds (on their books) to draw down from. Review collected by and hosted on G2.com.

Matt C.
MC
Matt C.
Mid-Market (51-1000 emp.)
"Simple way to send incentives or gift cards rewards to clients, employees, or prospects."
4/5
What do you like best about BHN?

A simple and easy-to-use platform for gift cards and incentives. Our sales team uses gift cards to increase sales pitches/meeting show rates and to help close more deals. Review collected by and hosted on G2.com.

What do you dislike about BHN?

It would be great if there were a text option to be able to send gift cards out to prospective clients and leads. Review collected by and hosted on G2.com.

Response from Chelsea L of BHN

Hi Matt - thank you so much for your review! We're glad to hear our platform is helping drive deals for your team. Also, we now have SMS delivery available to send rewards. Check out this blog or reach out to your rep for more info.

Thanks again!

See how BHN improved
Chelsea S.
CS
Chelsea S.
Marketing Manager
Mid-Market (51-1000 emp.)
"BHN Rewards makes it easy to send gift cards"
4.5/5
What do you like best about BHN?

I like how easy it is to send gift cards to customers and prospects. The tool is set up in a nice way to categorize different initiatives. Review collected by and hosted on G2.com.

What do you dislike about BHN?

I wish there were more payment options or that it wasn't more expensive to use a non-preloaded card. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Easy to use and recipients are happy!"
4.5/5
What do you like best about BHN?

BHN Rewards make it so easy to send out gift cards! The ability to select multiple retailers for the recipient to chose from ensures that the recipient is happy. Capabilities such as notifications if emails bounce, seeing if the reward has been accepted, and sending reminder emails are so helpful on this platform. Using BHN Rewards has made sending and tracking gift cards much easier! Review collected by and hosted on G2.com.

What do you dislike about BHN?

There was a switch in ownership from Rybbon to BHN Rewards which was a bit confused, but it is all cleared up now! Review collected by and hosted on G2.com.

LW
Lorri W.
D
Mid-Market (51-1000 emp.)
"Rybbon"
5/5
What do you like best about BHN?

Our association hosts multiple events/webinars every year. During Covid, we pivoted to all virtual. We found Rybbon to be the perfect solution for attendee rewards and sponsorship incentives. The ability to offer choices for gift rewards made it an even better program! The platform is super easy to navigate and truly, Rybbon does all the work! We appreciate the invoice summaries and the fact that we are credited with any unused gift card amounts. I cannot say enough good things about Rybbon! Review collected by and hosted on G2.com.

What do you dislike about BHN?

There were a few challenges we encountered early on, however, Rybbon asked for feedback and they were very responsive to upgrade or make changes that made the program even easier to use. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great platform for rewards management"
5/5
What do you like best about BHN?

Easy to use, train and onboard users, manage multiple rewards programs, set budgets and other controls, ability to claim unused funds, and reasonable platform cost. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Mobile friendly option would be helpful for sales staff on the road to easily monitor budget and track recipients. Review collected by and hosted on G2.com.

Jacqueline D.
JD
Jacqueline D.
Director
Small-Business (50 or fewer emp.)
"Reduce your workload!"
5/5
What do you like best about BHN?

Rybbon is easy to use, has plenty of options, and helps us deliver significant value to our clients. Review collected by and hosted on G2.com.

What do you dislike about BHN?

There is nothing that I dislike about Rybbon. This has been a time saver and value-add for our clients. Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Mid-Market (51-1000 emp.)
"Rybbon is a great tool for virtual incentives"
4.5/5
What do you like best about BHN?

The best part of Rybbon is definitely that all unclaimed returns are transferred back to our account after a pre-determined amount of time (that we get to decide). This saves us money in the medium- to long-term, and we can't ask for more than that.

The selection of virtual rewards is wide, and the international rewards are exactly what we need for our respondents.

The customer service team is responsive and very helpful. Review collected by and hosted on G2.com.

What do you dislike about BHN?

There is a delay in processing payment from Rybbon's side. This results in a lag for us, and it makes it difficult to launch surveys (and their corresponding rewards) quickly. Review collected by and hosted on G2.com.