Mary Beth F.
MF
Mary Beth F.
Owner/Founder ~ Marketing, Culture & Infrastructure Consultant
Mid-Market (51-1000 emp.)
"Survey Reward"
5/5
Describe the project or task BHN helped with:

We were looking to have a reward given out to clients who completed our customer service survey - as a gift for completing it. Review collected by and hosted on G2.com.

What do you like best about BHN?

very easy system to use - user friendly.

But also - tech support and customer service was awesome - we had a very specific need and work flow utilizing our CRM - that needed to be addressed before we could fully adapt the service.

Rybbon was very helpful and was great with follow up on making it all come together for our needs. Review collected by and hosted on G2.com.

Alexia N.
AN
Alexia N.
Senior Marketing Manager, Social Media
Internet
Mid-Market (51-1000 emp.)
"Simple gift card fulfillment with global reach"
5/5
Describe the project or task BHN helped with:

I was seeking a rewards platform that made it quick and easy to fulfill rewards for global advocacy program. I found that most gift card vendors only support the US, or at best, a few major countries. Rybbon supports a wide variety of gift cards in several countries and a worldwide Visa gift card for most of the rest of the world. Review collected by and hosted on G2.com.

What do you like best about BHN?

I love that I can administrate a global rewards program on one platform with centralized billing. I also like that there are a variety of gift card options in some regions. Rybbon is always adding new gift card vendors, so we can, in turn, offer fresh, new options to our community. Recently, they added some charity donations which I thought was a really nice touch. Review collected by and hosted on G2.com.

Sharla S.
SS
Sharla S.
Talent Development Partner
Computer Software
Mid-Market (51-1000 emp.)
"Rybbon to the Rescue"
4.5/5
What do you like best about BHN?

I really appreciate the ease of use to administer as many rewards as needed, when we need them. There are many options for gift cards choices for the administrator or the recipient to choose from. We've been able to use this solution each month to distribute training rewards to employees in our global and home offices on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about BHN?

Inability to give international reward recipients the option to choose their reward. This is only currently available with US rewards. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
PI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy way to reward survey takers"
5/5
Describe the project or task BHN helped with:

We wanted to encourage and thank our existing customers for taking a survey about our company's service. Review collected by and hosted on G2.com.

What do you like best about BHN?

Instant feedback on who has taken the survey and claimed the rewards. The survey takers also get this reward immediately and receive instant gratification. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"A tremendous asset to global organizations"
4.5/5
What do you like best about BHN?

Rybbon has been a growing asset within our toolkit as a global association. It's intuitive interface makes interacting with our partners and community in even the most remote locations simple, fast and effective. Review collected by and hosted on G2.com.

What do you dislike about BHN?

My challenge for Rybbon will be for them to enable a feature to retract and resend a gift in one fell swoop. Presently you will need to refund the order, and resend it- counting against your total gifts sent in a year, as well as if you have a negative balance- the need to wait for that invoice to clear. Review collected by and hosted on G2.com.

Graeme C.
GC
Graeme C.
Research Director
Market Research
Small-Business (50 or fewer emp.)
"Great, easy-to-use service for distributing incentives"
5/5
Describe the project or task BHN helped with:

I worked with Rybbon to distribute incentives to global participants (North America, China, India, Korea, Europe, Latin America) who completed a Global Internet survey. Review collected by and hosted on G2.com.

What do you like best about BHN?

Simple to set up, easy to use, easy to distribute incentives. Very responsive customer service and good, quick training. Easy to link up with Qualtrics. Review collected by and hosted on G2.com.

Verified User in Computer Networking
PC
Verified User in Computer Networking
Enterprise (> 1000 emp.)
"Great tracking features, perfect for global rewards"
5/5
Describe the project or task BHN helped with:

This service was use to send virtual gift cards to recipients in many countries around the world. Review collected by and hosted on G2.com.

What do you like best about BHN?

It's so easy to send the virtual gifts, and track who has opened the gift card email and redeemed it.The search function make it really fast to find and resend cards to recipients who lost the email. Rybbon support was fast and helpful too. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great for lead gen campaigns"
5/5
What do you like best about BHN?

Ease of integration with HubSpot, simple to setup Review collected by and hosted on G2.com.

What do you dislike about BHN?

If I had to pick anything, it'd be the design of the email templates. However, the simplicity of the templates make it super easy to setup and integrate. Review collected by and hosted on G2.com.

Verified User in Computer Software
PC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to use! "
5/5
Describe the project or task BHN helped with:

Distributing additional incentives for survey takers in multiple countries. Review collected by and hosted on G2.com.

What do you like best about BHN?

Being able to track in real time which respondents have redeemed their gift cards and not having to pay for those that do not redeem. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Rybbon was easy to use and saved us a ton of time! "
5/5
What do you like best about BHN?

Rybbon helped us disburse survey incentives with ease. They were incredibly responsive and helpful, responding to any questions within minutes. Their site is easy to use. Rybbon is a huge time-saver for anyone looking to quickly send out gift cards to survey respondents! Review collected by and hosted on G2.com.

What do you dislike about BHN?

The search function could be improved so that you can easily see duplicates across campaigns. Review collected by and hosted on G2.com.