BHN Rewards (formerly Rybbon) Reviews & Product Details - Page 3

This account is great, we set it at the beginning of the year and forget it (in terms of adding a pool of money that we draw down during the year). Great that we don't need to go get approval for every small project we need to use this for! Review collected by and hosted on G2.com.

Can always use more choices for redemption but honestly the main ones I'd look for are all here, no complaints. Review collected by and hosted on G2.com.

Our gifting needs are sporadic in terms of timing and quantity. Having the automation set up makes it super easy for our employees to trigger the request and for us to approve and pay as we go. Overall, we are very pleased with this option as we were "too small" for a number of the other gifting services and the fact that integrates so nicely with HubSpot is the cherry on top. Review collected by and hosted on G2.com.

Their sales cycle was a little odd in that I created our account and started using it when a team member reached out to do a call (which I thought was to highlight additional features) but it was the initial sales call. We figured this out in about 10 minutes but it was still awkward. There could also be additional clarity on using a credit card for each payment versus setting up a bank account to hold a set amount of funds (on their books) to draw down from. Review collected by and hosted on G2.com.

A simple and easy-to-use platform for gift cards and incentives. Our sales team uses gift cards to increase sales pitches/meeting show rates and to help close more deals. Review collected by and hosted on G2.com.

It would be great if there were a text option to be able to send gift cards out to prospective clients and leads. Review collected by and hosted on G2.com.

I like how easy it is to send gift cards to customers and prospects. The tool is set up in a nice way to categorize different initiatives. Review collected by and hosted on G2.com.

I wish there were more payment options or that it wasn't more expensive to use a non-preloaded card. Review collected by and hosted on G2.com.

BHN Rewards make it so easy to send out gift cards! The ability to select multiple retailers for the recipient to chose from ensures that the recipient is happy. Capabilities such as notifications if emails bounce, seeing if the reward has been accepted, and sending reminder emails are so helpful on this platform. Using BHN Rewards has made sending and tracking gift cards much easier! Review collected by and hosted on G2.com.

There was a switch in ownership from Rybbon to BHN Rewards which was a bit confused, but it is all cleared up now! Review collected by and hosted on G2.com.

Our association hosts multiple events/webinars every year. During Covid, we pivoted to all virtual. We found Rybbon to be the perfect solution for attendee rewards and sponsorship incentives. The ability to offer choices for gift rewards made it an even better program! The platform is super easy to navigate and truly, Rybbon does all the work! We appreciate the invoice summaries and the fact that we are credited with any unused gift card amounts. I cannot say enough good things about Rybbon! Review collected by and hosted on G2.com.

There were a few challenges we encountered early on, however, Rybbon asked for feedback and they were very responsive to upgrade or make changes that made the program even easier to use. Review collected by and hosted on G2.com.

Easy to use, train and onboard users, manage multiple rewards programs, set budgets and other controls, ability to claim unused funds, and reasonable platform cost. Review collected by and hosted on G2.com.

Mobile friendly option would be helpful for sales staff on the road to easily monitor budget and track recipients. Review collected by and hosted on G2.com.

Rybbon is easy to use, has plenty of options, and helps us deliver significant value to our clients. Review collected by and hosted on G2.com.

There is nothing that I dislike about Rybbon. This has been a time saver and value-add for our clients. Review collected by and hosted on G2.com.

The best part of Rybbon is definitely that all unclaimed returns are transferred back to our account after a pre-determined amount of time (that we get to decide). This saves us money in the medium- to long-term, and we can't ask for more than that.

The selection of virtual rewards is wide, and the international rewards are exactly what we need for our respondents.

The customer service team is responsive and very helpful. Review collected by and hosted on G2.com.

There is a delay in processing payment from Rybbon's side. This results in a lag for us, and it makes it difficult to launch surveys (and their corresponding rewards) quickly. Review collected by and hosted on G2.com.

The ease of use is probably what I like best about Rybbon. The platform is clean, easy to use and affective for sending any type of gift card. We have evaulated other platforms but the mixture of Rybbons cost + ease of use was unmatched. Review collected by and hosted on G2.com.

The one thing I have noticed is that sometimes when you send a gift card to someone, the card ends up in their spam or they have trouble accepting it. Not sure if that's a Rybbon issue or an email issue on my end. Review collected by and hosted on G2.com.