Top 10 Bevatel Alternatives & Competitors

Top 10 Alternatives to Bevatel Recently Reviewed By G2 Community

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Onpipeline
(5)4.4 out of 5
Onpipeline is a cloud-based Customer Relationship Management (CRM) platform designed to streamline sales processes and enhance customer relationship management for businesses, particularly small to midsize enterprises. This solution provides an intuitive interface that empowers sales teams to efficiently manage contacts, track deals, and automate various tasks, ultimately improving productivity and customer engagement. The platform is tailored for small to midsize businesses that require a robust yet user-friendly CRM system to manage their sales operations. Onpipeline is particularly beneficial for sales teams looking to enhance their workflow, as it offers a range of features that cater to diverse sales processes. Users can customize their sales pipelines to reflect their unique business needs, allowing for a more personalized approach to deal management. Additionally, the platform supports seamless integration with other business tools through APIs, ensuring that users can connect their existing systems with ease. Key features of Onpipeline include customizable sales pipelines that allow users to track and manage deals as they progress through various stages. The platform also offers automation capabilities, which help reduce manual tasks and free up time for sales teams to focus on high-priority activities. Centralized communication tools facilitate collaboration among team members, while activity scheduling features enable users to manage their time effectively. The inclusion of robust reporting and analytics tools allows users to monitor performance, assess team productivity, and generate valuable sales forecasts. Onpipeline's functionality extends to lead management, enabling users to capture and manage leads from multiple sources through web forms and web services. The platform also includes features for appointment scheduling, allowing customers to book meetings and calls directly, which can save time and streamline the sales process. Furthermore, users can create and manage quotes with ease, incorporating elements such as manager approval, stock control, client e-signatures, and customizable templates to enhance the sales experience. Overall, Onpipeline stands out in the CRM category by providing a comprehensive suite of tools that cater to the specific needs of small to midsize businesses. Its focus on automation, customization, and collaboration ensures that sales teams can work more efficiently and effectively, ultimately leading to improved customer relationships and increased sales performance.
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#1

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Bevatel:
• Call Center Infrastructure (CCI)
• Auto Dialer
• Contact Center
• Social Customer Service
• Chatbots
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#2

Talkdesk
By Talkdesk
(2,411)4.4 out of 5
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
Categories in common with Bevatel:
• Call Center Infrastructure (CCI)
• Auto Dialer
• Contact Center
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#3

JustCall
By Saas Labs
(2,086)4.3 out of 5
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
Categories in common with Bevatel:
• Call Center Infrastructure (CCI)
• Auto Dialer
• Contact Center
• Customer Communications Management
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#4

Close
By Close
(1,625)4.7 out of 5
Close is an all-in-one sales CRM designed to increase sales productivity for sales teams. With built-in calling, email, SMS, and more, sales teams are able to close more deals and make more sales—all without manual data entry!
Categories in common with Bevatel:
• Call Center Infrastructure (CCI)
• CRM
• Auto Dialer
• Customer Communications Management
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Reviewers say compared to Bevatel, Close is:
Better at support
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#5

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with Bevatel:
• Contact Center
• Customer Communications Management
• Social Customer Service
• Chatbots
Try for free
Reviewers say compared to Bevatel, LiveAgent is:
Better at support
See all LiveAgent reviews
#6

Sprinklr Service
By Sprinklr
(497)4.3 out of 5
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
Categories in common with Bevatel:
• Auto Dialer
• Contact Center
• Social Customer Service
• Chatbots
Try for free
See all Sprinklr Service reviews
#7

Salesforce Service Cloud
By Salesforce
(5,607)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with Bevatel:
• Contact Center
• Customer Communications Management
• Social Customer Service
Try for free
See all Salesforce Service Cloud reviews
#8

Intercom
By Intercom, Inc.
(3,336)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with Bevatel:
• Customer Communications Management
• Social Customer Service
• Chatbots
Try for free
See all Intercom reviews
#9

NICE CXone Mpower
By NICE
(1,635)4.3 out of 5
NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
Categories in common with Bevatel:
• Call Center Infrastructure (CCI)
• Auto Dialer
• Contact Center
Try for free
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#10

Tidio
By Tidio
(1,617)4.7 out of 5
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Categories in common with Bevatel:
• Customer Communications Management
• Social Customer Service
• Chatbots
Try for free
Reviewers say compared to Bevatel, Tidio is:
Better at support
See all Tidio reviews

Sponsored
Onpipeline
(5)4.4 out of 5
Onpipeline is a cloud-based Customer Relationship Management (CRM) platform designed to streamline sales processes and enhance customer relationship management for businesses, particularly small to midsize enterprises. This solution provides an intuitive interface that empowers sales teams to efficiently manage contacts, track deals, and automate various tasks, ultimately improving productivity and customer engagement. The platform is tailored for small to midsize businesses that require a robust yet user-friendly CRM system to manage their sales operations. Onpipeline is particularly beneficial for sales teams looking to enhance their workflow, as it offers a range of features that cater to diverse sales processes. Users can customize their sales pipelines to reflect their unique business needs, allowing for a more personalized approach to deal management. Additionally, the platform supports seamless integration with other business tools through APIs, ensuring that users can connect their existing systems with ease. Key features of Onpipeline include customizable sales pipelines that allow users to track and manage deals as they progress through various stages. The platform also offers automation capabilities, which help reduce manual tasks and free up time for sales teams to focus on high-priority activities. Centralized communication tools facilitate collaboration among team members, while activity scheduling features enable users to manage their time effectively. The inclusion of robust reporting and analytics tools allows users to monitor performance, assess team productivity, and generate valuable sales forecasts. Onpipeline's functionality extends to lead management, enabling users to capture and manage leads from multiple sources through web forms and web services. The platform also includes features for appointment scheduling, allowing customers to book meetings and calls directly, which can save time and streamline the sales process. Furthermore, users can create and manage quotes with ease, incorporating elements such as manager approval, stock control, client e-signatures, and customizable templates to enhance the sales experience. Overall, Onpipeline stands out in the CRM category by providing a comprehensive suite of tools that cater to the specific needs of small to midsize businesses. Its focus on automation, customization, and collaboration ensures that sales teams can work more efficiently and effectively, ultimately leading to improved customer relationships and increased sales performance.
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