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Betterworks Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Betterworks Media

Betterworks Demo - Betterworks Goals
Betterworks helps teams set clear goals, track progress, and tie everything back to performance reviews—so nothing gets lost or ignored.
Betterworks Demo - Betterworks Conversations
Betterworks Conversations makes continuous performance management easy with AI-assisted guidance and configurable templates that help managers give meaningful, structured feedback—without waiting for the annual review.
Betterworks Demo - Betterworks Advanced Analytics
Betterworks Analytics drops instant, self-serve dashboards and custom reports into HR’s hands—no analysts required—so every raise, promotion, and board update is backed by clear, real-time performance data you can trust.
Betterworks Demo - Betterworks Calibration
Betterworks Calibration automates rating debates with side-by-side performance data and fairness rules , turning hours-long calibration meetings into fast, consistent decisions everyone trusts.
Betterworks Demo - Betterworks Engage
Run quick, lightweight engagement surveys on whatever cadence you choose—weekly, monthly, or even ad-hoc—so HR sees honest, in-the-moment sentiment trends and can fix issues before they snowball.
Betterworks Demo - Betterworks Slack integration
Betterworks pipes goal nudges, feedback prompts, and performance data right into Slack, Microsoft Teams, email, and every other tool your people already live in—so updates happen on autopilot while work keeps moving.
Betterworks helps large organizations build high-performing, aligned teams by connecting goals, feedback, and performance conversations into one continuous system—so every employee knows where they stand and why they matter.
Play Betterworks Video
Betterworks helps large organizations build high-performing, aligned teams by connecting goals, feedback, and performance conversations into one continuous system—so every employee knows where they stand and why they matter.
This video gives you a quick look at how the Betterworks platform connects goals, feedback, and performance reviews into one continuous loop—making it easy for managers to drive alignment, fairness, and growth at scale.
Play Betterworks Video
This video gives you a quick look at how the Betterworks platform connects goals, feedback, and performance reviews into one continuous loop—making it easy for managers to drive alignment, fairness, and growth at scale.
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Betterworks Reviews (216)

Reviews

Betterworks Reviews (216)

4.4
217 reviews

Pros & Cons

Generated from real user reviews
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Stacie W.
SW
Director, Systems & Technology
Enterprise (> 1000 emp.)
"Effortless Implementation and Outstanding Support"
What do you like best about Betterworks?

Ease of implementation & Service Support Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

Navigating the application can be tricky Review collected by and hosted on G2.com.

AM
Accounting Manager
Mid-Market (51-1000 emp.)
"Boosting Team Perfomance and Productivity With Betterworks"
What do you like best about Betterworks?

We use Betterworks for performance management and I must admit it is awesome. It makes it easy when it comes to goal setting and it easily aligns with our business needs.

With continuous feedback proper valuation, we effortlessly align our employees with company objectives and this merge ensures better productivity.

The tool also ensures effortless management of tasks and teams gets more clarity on what is expected and this harmonization leads to better performance. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

Betterworks has all great features we need and using it and customization is easy. I have zero complaints. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Betterworks: Continuous Performance Management and Powerful Analytics"
What do you like best about Betterworks?

Betterworks is an amazing platform, the thing which i dislike about is that how it takes more continuous and intelligent approach to performance management. We don't need to wait for annual reviews. Betterworks helps in emphasizing goal tracking, ongoing feedback and alignment throughout the year. Betterworks has the feature of power analytics where manager can easily access about team performance and are able to help them identify trends and areas that need attention. It is easy to use and implement. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

I don't have any dislike about Betterworks. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Comprehensive Features and Great Support, But explanations of Features Could Be Better"
What do you like best about Betterworks?

The system has all of the features we need to run an effective performance management process - goals, career & development, 360 feedback and customizable reviews. The support team is also fantastic. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

Some of the buttons/features can be confusing to employees. This leads us to overcommunicating what certain buttons/functions do and what they should expect. Over time, once the system is more familiar, I expect this will be less of a challenge. It would be nice to have "guides" as part of our package, versus having to pay for every single one. People always have questions or are curious about a function - would be nice if this was just built into the platform. Review collected by and hosted on G2.com.

Nick H.
NH
Director, Talent Management
Enterprise (> 1000 emp.)
"Intuitive Tools That Boost Performance, Minor Notification Grammar Issues"
What do you like best about Betterworks?

Betterworks offers intuitive and user-friendly tools that support the acceleration of both individual and team performance. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The grammar used in the standard notifications could be better. There is definitely room for improvement. Review collected by and hosted on G2.com.

OI
Compensation Analyst
Enterprise (> 1000 emp.)
"Great Tool"
What do you like best about Betterworks?

Using Betterworks to track performance goals has been a game-changer for our team. The platform is intuitive, collaborative, and makes it easy to align individual goals with broader organizational priorities. I appreciate how transparent the goal-setting process is—everyone can see how their contributions connect to team and company objectives, which helps keep motivation high.

The ability to update progress in real time and provide or receive feedback throughout the performance cycle makes the experience more dynamic and less stressful than traditional review systems. I also really value the flexibility to customize goals and timelines depending on our team's specific needs Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The reporting functionality can be improved. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"BetterWorks works for our performance review, in all it's forms it has been in the last years."
What do you like best about Betterworks?

It brings to performance conversations. It helps everyone, from employees to managers, understand what really matters and how their work connects to bigger goals. The visibility it provides into goal progress and engagement patterns makes it easier to support teams proactively. Plus, the flexibility to adapt goals and processes means we’re not locked into rigid workflows, which is a huge plus in today’s fast-changing environment. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The interface could be more intuitive and inviting, with features that encourage ongoing conversations rather than just ticking boxes. Also, some customization options are still limited, which means we rely on support teams more than I’d like when we want to make quick changes. Overall, it’s a strong tool but could benefit from feeling a bit more human and flexible. Review collected by and hosted on G2.com.

IS
Microsoft sales support
Small-Business (50 or fewer emp.)
"Betterworks in my job"
What do you like best about Betterworks?

Betterworks is very easy to use, you can create different kind of objectives, track your teams progess, and give recognition. It always keeps changing. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

How to create the objective is not too good, dashboard I did not like, thanks. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Enterprise (> 1000 emp.)
"Flexible, intuitive, modern performance management"
What do you like best about Betterworks?

Switching from Excel to Betterworks for calibration greatly improved our process. The calibration interface is flexible and intuitive. We received positive feedback across the board from HRBPs. Additionally, the Guides feature allows us to customize the platform to meet business needs, such as embedding content to support managers with performance conversations. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The Objectives feature can be somewhat complex, but provides value once you overcome the learning curve. Review collected by and hosted on G2.com.

Krisztián T.
KT
Senior Electrical Commissioning Engineer
Consulting
Enterprise (> 1000 emp.)
"Annual performance reviews, peer feedback, development planning"
What do you like best about Betterworks?

Betterworks was used during structured performance evaluations. I appreciated how it facilitated two-way feedback with my manager and peer reviews, which made goal-setting and career planning more engaging. Review collected by and hosted on G2.com.

What do you dislike about Betterworks?

The interface was clean, but at times the platform felt more HR-centric and less tailored to field engineers. Still, it was effective in visualizing progress and aligning personal goals with organizational objectives. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

17%

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Betterworks Features
User, Role, and Access Management
Reporting
Feedback
Confidence Levels
Messaging Integrations
Team OKR
Individual OKR
Action Item Creation
Review Status Tracking
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