--- title: Betterment at Work Reviews meta_title: 'Betterment at Work Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 641 reviews by the users' company size, role or industry to find out how Betterment at Work works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 641 scale: '5' date_modified: '2026-07-19' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Betterment at Work Reviews **Vendor:** Betterment **Category:** [401(k) Software](https://www.g2.com/categories/401-k) **Average Rating:** 4.3/5.0 **Total Reviews:** 641 ## About Betterment at Work Your business is built to grow—and so is our 401(k) plan. It's easy to manage, supports your long-term strategy, and provides proactive guidance at every step, keeping your plan running smoothly and staying compliant. Give your employees access to an easy-to-use, powerful solution for investing and retirement savings—featuring expert-built portfolios, personalized financial guidance, external account linking, and a suite of complementary tools to build wealth. All accessible through our mobile app. And with $25+ Billion in retirement AUM (as of May 10, 2026), we're a partner your business can rely on. Discover a better way to 401(k) today. Leader on G2 as of 12/12/25 for Sept-Dec '25 for 401(k) category. See more: https://www.betterment.com/award-disclosures On behalf of Betterment, G2 solicited reviews from clients in exchange for nominal compensation (i.e., $50 gift cards). Betterment reimburses G2 for this expense. Receiving an incentive to provide a review may make a customer more likely to portray Betterment favorably. Reviews may not be representative. ## Betterment at Work Pros & Cons **What users like:** - Users appreciate the **ease of use** of Betterment at Work, highlighting its intuitive dashboard and smooth implementation. (251 reviews) - Users value the **quick and responsive customer support** from Betterment at Work, enhancing their overall experience. (142 reviews) - Users appreciate the **user-friendly design** of Betterment at Work, making navigation and implementation smooth and efficient. (116 reviews) - Users commend the **easy setup** of Betterment at Work, enjoy a streamlined process with excellent support and guidance. (110 reviews) - Users highlight the **user-friendly interface** of Betterment at Work, facilitating easy navigation and efficient financial management. (110 reviews) - Payroll Integration (108 reviews) - Employee Satisfaction (102 reviews) - Easy Setup (93 reviews) - Easy Integrations (91 reviews) - Automation (89 reviews) **What users dislike:** - Users experience **poor customer support** , facing slow response times and limited assistance for complex issues. (106 reviews) - Users note a **lack of customization** in reporting and client options, limiting effectiveness for diverse company needs. (66 reviews) - Users are frustrated by the **limited investment options** , wishing for greater customization and better navigation tools. (48 reviews) - Users note that the **reporting tools lack customization** , which limits their ability to tailor finance and payroll needs. (42 reviews) - Users experience **payroll integration issues** , requiring tedious manual entry and corrections despite helpful support. (38 reviews) - Users express frustration over the **lack of phone support** , preferring direct communication for urgent inquiries. (35 reviews) - Limited Options (35 reviews) - Users struggle with **integration issues** as Betterment at Work lacks compatibility with their existing payroll vendors. (32 reviews) - Manual Labor (29 reviews) - Manual Processes (28 reviews) ## Betterment at Work Reviews ### 1. User-Friendly Portal for Retirement Savings, Needs Improved Loan Feature **Rating:** 4.0/5.0 stars **Reviewed by:** Laura B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Betterment at Work?** I like that the customer portal of Betterment at Work is very user-friendly, making it easy for me to see where my stocks are going and where my contributions are being made. **What do you dislike about Betterment at Work?** I think the part where you can take out a loan for distribution needs more visibility on the portal. Also, I didn't face any challenges setting up Betterment at Work, but it wasn't very seamless. **What problems is Betterment at Work solving and how is that benefiting you?** I use Betterment at Work for managing my retirement savings, and the user-friendly portal lets me see where my stocks and contributions are going. ### 2. Betterment Takes the Heavy Lifting Out of Setup and Maintenance **Rating:** 5.0/5.0 stars **Reviewed by:** Randall R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** Betterment does the heavy lifting of setting up and maintaining, which is great for those who don't know all the ins and outs of the accounts and regulations. **What do you dislike about Betterment at Work?** There are no dislikes at this time. xxxxx **What problems is Betterment at Work solving and how is that benefiting you?** Betterment is a great option for smaller companies that want to offer retirement benefits to their employees. ### 3. Great experience with the tool with minimum time spent on payroll tasks relating to 401k **Rating:** 4.0/5.0 stars **Reviewed by:** saraansh c. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** The online platform is quite intuitive and the support team is responsive whenever we needed any help with the setup. The integration with our payroll platform also works amazing. **What do you dislike about Betterment at Work?** Investment advisory for employees from time to time. Limited investment options. **What problems is Betterment at Work solving and how is that benefiting you?** Easy management of 401k plans for employees and easy reporting. ### 4. User-Friendly App for Quick, Reliable Views of All Your Finances - Great for Start-Ups **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren F. | Business Strategy Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Betterment at Work?** User-friendly app, easy place to see financial information in one place. Only downside is it took some effort to integrate with outside providers like Vanguard, Janus Henderson, etc. But the app always worked well and was available when I needed it for quick views of finances. **What do you dislike about Betterment at Work?** It took a while to integrate information from different financial providers, but that's pretty typical of any app that amalgamates information across sources. No slower than peer apps, just an annoying process no matter what. **What problems is Betterment at Work solving and how is that benefiting you?** We used it for management of retirement accounts, and that was beneficial because I could see all of this information in one place and the app had a nice, clean UI. We did eventually switch off as our company scaled. ### 5. Automates 401(k) Management with Ease, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Cassidy B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I find Betterment at Work to be very user-friendly. The automatic investing feature is very convenient. **What do you dislike about Betterment at Work?** It's a little inconvenient to not have an actual person as our rep, rather than just a box or random customer service agents who aren't specific to our account. Also, the fees for our employees leaving the 401(k) can be very high, which is a little frustrating. **What problems is Betterment at Work solving and how is that benefiting you?** I use Betterment at Work primarily for managing employee retirement accounts. It helps solve our 401(k) issues and mainly automates its management quickly. ### 6. User-Friendly 401(k) Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica K. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I think the customer service is great. It's a very easy to navigate platform, and the portal is just very user friendly. I've only had to reach out once to get an answer that wasn't easily navigable on the portal. Also, the process is straightforward and easy to explain to employees. I really appreciate the communication. The initial setup was incredibly easy. **What do you dislike about Betterment at Work?** N/A **What problems is Betterment at Work solving and how is that benefiting you?** I find Betterment at Work solves employee questions, helps with rolling over old 401(k) plans, and organizing new plans, mainly addressing employment issues. ### 7. Made the switch from another 401(k) provider and am impressed with Betterment. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Betterment at Work?** The extra features that let staff invest and save are great. The bonus percentage increase on the APR savings account was tremendous at signup, and it’s still offering a higher APR than anything else in the space. **What do you dislike about Betterment at Work?** We have had issues with payroll syncing or doubling up, but that has been few and far between. **What problems is Betterment at Work solving and how is that benefiting you?** Nothing new, we just needed a more competent 401(k) provider for our staff and Betterment fulfills that. The portal is very intuitive and makes administering the plan very manageable. ### 8. Smarter employee retirement benefits management **Rating:** 4.5/5.0 stars **Reviewed by:** Lucinde B. | Benefits administrator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2026 **What do you like best about Betterment at Work?** The thing that I like about Betterment at Work is that it is transparent about charges and investment portfolio. The platform is transparent on costs, and this is often inquired of by the employees and this creates trust. The process of implementation was organized and it assisted us in the roll out without any confusion. I also like the fact that the staff members log in frequently to check on their progress and this indicates that they feel more engaged in their financial planning. **What do you dislike about Betterment at Work?** One of the weaknesses of Betterment at Work is a limited choice of investment courses, in favor of more advanced investors. There are some seasoned staff members of our organization who would want to have expanded control of their portfolios. Although the platform addresses general needs, it might be inadequate to meet the needs of very specific funds. This has resulted in additional meetings to clarify constraints and set and regulate expectations regarding the flexibility of the retirement plans. **What problems is Betterment at Work solving and how is that benefiting you?** With Betterment at Work, we have tackled the problem of delayed retirement contributions by the employees. In the past, the confusion on investment options was a setback in making decisions. The new platform now directs the new hires to the appropriate allocations at the beginning. Due to the frequent use that we often make it in the onboarding process, the participation has increased to a large extent. This change will help us to achieve financial stability amongst the staff and also enhance our benefits package in general. ### 9. A Great Snapshot of Your Overall Financial Health **Rating:** 4.5/5.0 stars **Reviewed by:** Courtney S. | Sr. Manager, People Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I like that you can use it to get a snapshot if your overall financial health, not just your 401k. **What do you dislike about Betterment at Work?** There's nothing that I dislike. Having Betterment has been great. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps me trouble shoot enrollment issues, in the rare case that we have an ### 10. Smooth Onboarding with Helpful Betterment Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Betterment at Work?** When I onboarded, there were issues with the transition from my prior provider. These were entirely related to the prior provider and not Betterment. My Betterment representative helped me through the process to complete the onboarding and this was very helpful. **What do you dislike about Betterment at Work?** There is nothing that I dislike about Betterment at Work **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work handles everything for me in an easy manner, so I don't have to devote time or mental energy to managing my company's 401(k) plan. I really appreciate that. ### 11. I’ve noticed that it really helps more employees get involved **Rating:** 4.0/5.0 stars **Reviewed by:** Flavia C. | Employee Benefits Specialist, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Betterment at Work?** My favorite feature of Betterment at Work is that it made managing the retirement of employees easier. Once it was implemented, we connected it to payroll and contributions became smooth. I apply it to various occasions as often as onboarding and benefits season, and this makes our HR processes effective. The features which provide customized investment advice and tracking of progress will provide enough features so that the employees can have a chance to plan their retirement without overloading our staff with questions and handwork. **What do you dislike about Betterment at Work?** Betterment at Work has weaknesses. Although it does a good job in contributions and tracking of goals, it is not very flexible in extracting detailed reporting information. The size of features is good on the whole, although the creation of detailed reports can involve the exportation of data and restructuring. Since we also use frequent reporting when we are reviewing benefits, this introduces additional work to the HR department as well as slows the decision making process when making changes. **What problems is Betterment at Work solving and how is that benefiting you?** The largest issue Betterment at Work solves to us is having the employees themselves engaged in the retirement plans. In the past, there was need to have manual tracking and reminders. Employees become more regular with saving, having such features as automatic contributions, goal guidance and portfolio rebalancing. Since it is a frequently used tool in our case, when we go through benefits checks, the HR is aware, and employees feel valued. This has enhanced trust on retirement plans and minimized paperwork. ### 12. Convenient Anywhere Access with Seamless Account Changes **Rating:** 5.0/5.0 stars **Reviewed by:** Aleia G. | Scheduling Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Betterment at Work?** I liked the convenience of being able to access Betterment from anywhere, including my phone. Requesting withdrawals and making changes to my account were also seamless processes each time. **What do you dislike about Betterment at Work?** I don't like that withdrawals require approval for money that belongs to me. I also wish it were a more instant process to receive my money into my linked bank account. **What problems is Betterment at Work solving and how is that benefiting you?** It's helping me to keep track of my 401k, and I can also save for additional goals I set for myself. ### 13. Efficient 401k Management with Fast Support, Needs Phone Support **Rating:** 4.5/5.0 stars **Reviewed by:** Debra R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I like their responsive time. When you have a problem, you can email, and they usually get back to you pretty quickly. **What do you dislike about Betterment at Work?** I prefer to be able to call someone when something doesn't work as well. So I know that they give email as their way of communication. I personally would prefer to speak to a live person. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work manages all our 401k information, investments for staff, and necessary legal tasks on a monthly, quarterly, and yearly basis. ### 14. Quick, Easy Payroll Entry for a small business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I like the ease of use the most. We manually enter our payroll with the spreadsheet provided and it is quick and easy to do. **What do you dislike about Betterment at Work?** I wish it was compatible with Quickbooks Desktop but it makes sense that it isn't due to the Desktop program being discontinued soon. **What problems is Betterment at Work solving and how is that benefiting you?** We were able to easily add 401K benefits as a small business. Everything was explained to us thoroughly and we had a lot of help setting up and understanding the payroll process. ### 15. Smooth management of employees **Rating:** 4.5/5.0 stars **Reviewed by:** Manuela Z. | HR Benefits, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Betterment at Work?** I have now understood the value of Betterment at Work in relieving the burden of focusing on the benefits in terms of financial management through the automatic organization of the contributions. The payroll integration means that I am no longer concerned about the mismatches, and my usage rate remains high since it is integrated into my daily routine. The features that help the employees to navigate their choices make the difference between a bunch of questions that I would have received all the time. **What do you dislike about Betterment at Work?** Certain layout and control features are too rigid, and it made creating our benefits flow slightly more difficult when implementing it. The gaps are even more pronounced with our frequency of heavy usage. There is also responsiveness to customer support but a couple of spots still feel unsophisticated to what we desire as a more customized experience. **What problems is Betterment at Work solving and how is that benefiting you?** The greatest advantage to us is that Betterment at Work simplifies the cluttered processes involved in assisting employees to join savings programs. With the payroll integration, I no longer have to take time to correct the contributions. When I use it regularly, it has simplified the benefits management process and the ease of use has enabled my team to be confident whenever orienting new staff. ### 16. Great, Easy-to-Use Portal for Managing My Account **Rating:** 5.0/5.0 stars **Reviewed by:** Meredith M. | Head of People Operations & Development, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** the portal is great and easy to use. easy to make changes to my account **What do you dislike about Betterment at Work?** there is nothing I dislike about betterment **What problems is Betterment at Work solving and how is that benefiting you?** from an employer standpoint, trying to understand how the 401k loans work and paid out from employees ### 17. It helps our staff stay on track with goals and company HR **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas G. | Employee Benefits Specialist, Utilities, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Betterment at Work?** What is of most value to me is the fact that Betterment at Work simplifies and automates retirement management. Connecting it with our payroll and HR systems will make the contribution process smooth, and the accounts will be current. It is used on a daily basis to verify enrollments and balances. Its goal-tracking functionalities, automated adjustments of its portfolios and personalized recommendations allow the employees to plan confidently with minimal workload on the HR side. **What do you dislike about Betterment at Work?** What I do not like is that reporting might be more elaborate to give in-depth information about the employee involvement and performance. Payroll and HR integration was not problematic, though there are issues with contribution updates that appear occasionally. The small errors may lead to additional work as they are used every day. Moreover, the investment recommendations can be too general, and those employees, who require highly specific advice, can go to other places. **What problems is Betterment at Work solving and how is that benefiting you?** The greatest advantage of Betterment at Work is that it removes confusion and manual control of retirement programs. Employees will not need to be continuously mentored as automated updates and customized suggestions help them to concentrate on their objectives. The fact that it is used daily makes it accurate and increases investing confidence. The HR department can use the saved time to correct mistakes or monitor enrollments, and the employees will have easy and clear instructions on how to plan their retirement. ### 18. Easy to Work With and Fast, Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Diane H. | Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Betterment at Work?** Betterment has been easy to work with and if i ever need help they are very quick to respond and clear up my issue **What do you dislike about Betterment at Work?** There is nothing i do not like about betterment **What problems is Betterment at Work solving and how is that benefiting you?** They solved the retirement problem ### 19. Easy Daily 401(k) Tracking That Keeps Me Motivated to Save **Rating:** 5.0/5.0 stars **Reviewed by:** Tess B. | HR and Brand Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Betterment at Work?** I have the Betterment app and I appreciate being able to track the growth of my 401K easily by checking it daily. It motivates me to save. **What do you dislike about Betterment at Work?** I haven't had many issues but questions I've had seemed to be answered by chat bots instead of humans. **What problems is Betterment at Work solving and how is that benefiting you?** manages our small company's 401k with ease. when we had an issue recently it was simple to resolve. ### 20. Seamless Payroll Integration with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I really appreciate how Betterment at Work integrates seamlessly with Rippling, which makes payroll effortless by automatically deducting and allowing us to do company matching. It's been working great for us. We looked into several different companies that could provide 401(k) services, and Betterment at Work came out on top. Everyone at Betterment was readily available to break down the process of what it would be like, providing great support. **What do you dislike about Betterment at Work?** I have not found anything that I do not like **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work integrates seamlessly with Rippling, automating payroll deductions and enabling company matching without extra effort. It's been working great for us and stood out among other options for 401(k). ### 21. Seamless Payroll Integration and Holistic Financial Wellness **Rating:** 4.5/5.0 stars **Reviewed by:** Rae S. | HR Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Betterment at Work?** Betterment at Work has surpassed my expectations. I was searching for a platform that provided fair value to both the company and its employees, and this solution delivers on that. I especially value how smoothly it integrates with our payroll system, making administrative management for HR both minimal and highly efficient. Our employees also really like the user interface, which makes it easy to set personalized financial goals. Its comprehensive approach extends beyond the standard 401(k) plan, offering a more complete sense of financial well-being. **What do you dislike about Betterment at Work?** Although the digital support is efficient, reaching a human advisor by phone can be unreliable during times of high demand. In particularly busy periods, the wait time may even surpass the length of the participant session, which negatively affects the overall participant experience. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work is a cutting-edge financial wellness platform that has become essential for RR.S.S. The cost-benefit ratio is outstanding, making it a valuable investment. It helps reduce fiduciary complexity while providing an excellent user experience that encourages engagement. This platform is a strong asset for both retaining and attracting talent, and it has greatly enhanced how our benefits package is perceived. ### 22. Clear, Uncluttered Retirement Tracking with Instant Contribution Changes **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about Betterment at Work?** 401-k and management of retirement in general can be confusing, what I like most about Betterment is the easy understanding of my online account. It is not cluttered and full of overwhelming information. It is clear, easy to maneuver, and numbers are reported in a way that is easy to understand. In addition, I really like that it is easy to log in and change my contribution amount at anytime and that change is instant! Lastly, the fact it is integrated with my payroll system makes life easy and money goes where it needs to each payroll. **What do you dislike about Betterment at Work?** I could use more support on meeting compliance requests. I suppose I could reach out to the support center more frequently to help my understanding. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at work saves me time, I set up my account and customize my retirement plan and everything is taken care of each time payroll processes. Set it and forget it! ### 23. Seamless 401k Management with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Cam W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I use Betterment at Work for 401K, and I like that it provides easy 401k distribution and user access. It's easy to access and utilize, which makes it convenient for me. The payroll function is valuable for uploading payroll, and the initial setup was super easy. I appreciate the seamless experience Betterment at Work provides. **What do you dislike about Betterment at Work?** I do not dislike anything. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work makes 401k distribution easy and provides user-friendly access. ### 24. Betterment Is Easy to Use and Manage **Rating:** 5.0/5.0 stars **Reviewed by:** Viviana V. | SR HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about Betterment at Work?** It has been very easy to use and manager. **What do you dislike about Betterment at Work?** As of now I have not find anything that I completely dislike about Betterment. **What problems is Betterment at Work solving and how is that benefiting you?** It has been very user friendly with our employees ### 25. Quick, Easy 401(k) and Investment Tracking with Betterment **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine G. | Housing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** Betterment allows me to track my 401K and investments quickly and easily. **What do you dislike about Betterment at Work?** I haven't found anything that I dislike about it yet. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment makes access to my retirement investing quick and easy. ### 26. Easy to Use for Both Employers and Employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Betterment at Work?** Easy to use from both the employer and employee sides. **What do you dislike about Betterment at Work?** I don't dislike anything; I wish our employees would take better advantage of the resources they have. **What problems is Betterment at Work solving and how is that benefiting you?** Recently, we failed our first ADP testing for high/low wages. They were great at giving us resolutions to solve this issue and plan for the rest of the year to help our lower-paid employees find ways to contribute to there reitrment plan. ### 27. Nice Interface for Employers and Employees, QBO Integration Could be Better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** Onboarding was fairly easy. The interface from the employer and employee sides are nice. **What do you dislike about Betterment at Work?** There is not a customer service phone number for the employer. They do not offer mutual funds. They do not show the employer match on employee paystubs with the QBO integration, which is a big problem for accounting and requires manual entry to overcome. **What problems is Betterment at Work solving and how is that benefiting you?** It reduces most manual entry for retirement funding in payroll. ### 28. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Evan C. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Great way to plan for retirement, save money, and invest **What do you dislike about Betterment at Work?** There is nothing that I dislike about betterment **What problems is Betterment at Work solving and how is that benefiting you?** We do not have any issues that Betterment needs to solve ### 29. Reliable platform for structured retirement benefits **Rating:** 4.0/5.0 stars **Reviewed by:** Violette S. | Employee experience manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2026 **What do you like best about Betterment at Work?** Betterment at Work is unique in that the responsibility of retirement planning has been positively changed. I use it frequently, particularly when I am training new employees. The payroll integration is very reliable and it was implemented with ease than expected. The features are what I like most since they guide the employees without my involvement. Such transformation in itself has minimized interruptions and made my workday more committed and foreseeable. **What do you dislike about Betterment at Work?** Betterment at Work does not suit very customized benefits structure, as far as business is concerned. The said restriction has introduced additional processes in my workflow particularly when making payroll amendments. The platform is used on a regular basis, and therefore minor inefficiencies are noticeable. There are certain features that seem to be reserved by pricing levels and this restricts the flexibility of small teams. It has not prevented us, but has brought about workarounds. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work is a way to deal with the issue of administering retirement benefits without the need to strain the administrative type. It is useful to my business in that it saves time and mistakes are minimized. Employees are more involved, and hence I have fewer follow ups. I make regular use of it, and the payroll integration helps to maintain everything on track. The process of onboarding and the continued benefits is better, and it makes daily HR work less stressful and less demanding. ### 30. Effortless 401K Management with User-Friendly Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** I find Betterment at Work super easy to use for managing 401K tasks with little effort. The platform is very user-friendly, which makes managing everyone's 401K a breeze. I also appreciate that the loan process, when people want to borrow from their accounts, is easy to navigate. The initial setup was super easy as well. Honestly, everything is great, and I'm super happy with it. **What do you dislike about Betterment at Work?** NA **What problems is Betterment at Work solving and how is that benefiting you?** I can manage everyone's 401K with ease and little effort. It's super easy to manage tasks, and the platform is user-friendly. The loan process for borrowing from accounts is easy to navigate. ### 31. User-Friendly and Easy to Navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Carolyn W. | Director of Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** User friendly, easy to navigate and understand. **What do you dislike about Betterment at Work?** I wish it integrated with QuickBooks Online **What problems is Betterment at Work solving and how is that benefiting you?** It provides a 401k benefit for my small business employees. ### 32. Simple, Easy Access That Makes HR Work Better **Rating:** 5.0/5.0 stars **Reviewed by:** Tawnya B. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** The ease of access and simplicity just makes my life as an HR professional so much better **What do you dislike about Betterment at Work?** I haven't had any issues. If I have questions, they are there to support. **What problems is Betterment at Work solving and how is that benefiting you?** Holding our investments, making distributions simple and easy, and a great visual view of how your investments are performing and easily able to edit to get the maximum best return. ### 33. Smooth, Reliable Payroll Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** The integrations with our payroll system are smooth and work reliably. **What do you dislike about Betterment at Work?** It isn’t very flexible when it comes to generating reports, and that can make it difficult to produce the exact output I’m looking for. **What problems is Betterment at Work solving and how is that benefiting you?** We're looking to improve employee financial wellness, simplify retirement benefits administration, increase employee engagement, and strengthen our overall benefits package to attract and retain talent. ### 34. I am a Head Bookkeper and Payroll controller **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Betterment at Work?** Betterment is an easy-to-use system for understanding and navigation **What do you dislike about Betterment at Work?** It would be helpful if I could download the reports as Excel files **What problems is Betterment at Work solving and how is that benefiting you?** Betterment helps our employees plan for retirement by making it easier to understand their options and take action. This reduces their financial stress and gives them more confidence about the future, which supports overall well-being and productivity ### 35. Retirement planning made finally simple **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia B. | HR Benefits Manager, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2026 **What do you like best about Betterment at Work?** The feature of Betterment at Work that I like the most is the ease with which it manages retirement accounts. It integrates well with our payroll system, and this ensures that the contributions are correct. I often scrutinize plan performance and communicate with the employees. The learning materials and investment options in the platform have saved me much time and have simplified the process of assisting colleagues in the plans to enable them plan their futures without getting lost. **What do you dislike about Betterment at Work?** A disadvantage is that there are certain reporting capabilities that are restricted. The platform has also forced me to spend additional time pulling data to make management reports since not all the breakdowns required by me are always available on the platform. It causes some processes to slow down and sometimes minor frustration with reconcilment of the payroll contribution and plan activity. Nevertheless it is still manageable, except that they should report better. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work is useful in assisting the employee in retirement planning. It simplifies the process of tracking the participation, demonstrating the performance of plans, and supplying learning materials. This makes everyone engaged and up to date, eliminates unnecessary questions and I am able to direct my time to other HR programs rather than being on top of retirement matters. ### 36. Smooth, Reliable 401k Services with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** It’s been a great vendor for 401k services for our company. Their customer support has been helpful and responsive whenever we’ve needed assistance, and overall the experience has been smooth and reliable. **What do you dislike about Betterment at Work?** I don’t love that we don’t have a dedicated CSM for our company. **What problems is Betterment at Work solving and how is that benefiting you?** There’s no particular problem they’re solving for us; they’re simply a solid 401k provider. ### 37. Easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Richard G. | VP Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Betterment at Work?** Very easy to navigate, great support team **What do you dislike about Betterment at Work?** Sometimes it takes 24 hours for a response **What problems is Betterment at Work solving and how is that benefiting you?** Easy to use, very user friendly ### 38. User-Friendly Interface and Knowledgeable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Betterment at Work?** Betterment's interface is very user friendly and they were very knowledgable to help us navigate setting up a retirement plan that would work best for our specific needs. **What do you dislike about Betterment at Work?** There were some hiccups in initial integration but Betterment was helpful in resolving the issue. **What problems is Betterment at Work solving and how is that benefiting you?** Now that our 401k is set up, it's essentially running itself and easy to maintain. ### 39. Diversified Portfolios and Easy Platform, but Reporting Still Feels Manual **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** More diversified portfolios, easy to transition and use the platform **What do you dislike about Betterment at Work?** Manual updates like for Education plans and SAR forms. To do the SAR distribution, I need to pull two separate reports. I feel like Betterment should provide one report for us to make it easier. **What problems is Betterment at Work solving and how is that benefiting you?** Better customer service than Slavik, but still incomplete direction/details from support team ### 40. Simplifies Building Your 401(k) with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Logan R. | Housing Consultant (sales), Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** They simplify the process of building your 401k Yes every dollar Yes every dollar **What do you dislike about Betterment at Work?** I havent ran into any issues yet. Ive only been a member for a month so far and everything has been great **What problems is Betterment at Work solving and how is that benefiting you?** They are providing me with the stress free approach of having to worry about lfe after retirement ### 41. Seamless Payroll Integrations, But Support Guidance Was Hard to Find **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** It's seamless running payroll and having the integration items reflected immediately after. **What do you dislike about Betterment at Work?** We didn't have a dedicated person until an issue arose and we didn't know how to find out where to go for guidance. It took multiple emails before we knew what to look or ask for. **What problems is Betterment at Work solving and how is that benefiting you?** Seeing everything in one place helps. ### 42. Responsive Support and Easy Updates When You Need Them **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I really appreciate how responsive the support team is, and how easy it is to make changes when needed. **What do you dislike about Betterment at Work?** Limited Investment Options (it might be great if Bettement offers more choices for stocks/funds). **What problems is Betterment at Work solving and how is that benefiting you?** Seamless integration with Gusto was really helpful for me, specifically as I handle payroll. It saves a lot of time. ### 43. Exceptionally Easy to Use, with Clear and Detailed Guidance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** I like how easy the platform is to use. Everything is explained in detail, but still in a way that’s easy to understand and not overly complicated. **What do you dislike about Betterment at Work?** I dont have any dislikes about betterment! **What problems is Betterment at Work solving and how is that benefiting you?** Solving complex explanations to employees about how 401k works and how it can benefit each of them ### 44. Great company to deal with our 401(K) **Rating:** 4.5/5.0 stars **Reviewed by:** George S. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Betterment at Work?** We’ve been really pleased with our experience using Betterment as our 401(k) provider. The platform integrates seamlessly with our payroll provider, which makes contributions and employee management effortless. The online portal is intuitive and easy to navigate, for both administrators and employees, which saves us time and reduces errors. Betterment’s customer support has been responsive and helpful whenever we’ve had questions, and the overall setup process was straightforward. The platform provides clear visibility into plan performance and employee participation, and the educational tools available to staff are a great added value. Overall, we’ve found Betterment to be a reliable, efficient, and user-friendly 401(k) solution that fits perfectly with our company’s needs. **What do you dislike about Betterment at Work?** Nothing negative to say about Betterment **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work makes managing our 401(k) so much easier. It syncs perfectly with our payroll, so contributions happen automatically without any extra admin. The portal is simple for employees to use, and it’s helped more of our team get involved in saving for retirement. It’s been a big time-saver and really smooth to manage overall. ### 45. Betterment at Work smoothed our benefit reporting, freeing HR for higher impact initiatives **Rating:** 4.0/5.0 stars **Reviewed by:** Rita H. | Manager, employee financial benefits, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Betterment at Work?** The flexibility of the employees to increase or decrease their percentages of contributions whenever they wish to, without the need to go through human resource. This Air Flex has a great deal to do with it. Such an interactive outlook as a simple what-if scenario builder helps staff members visualise the effects of moderate changes in contributions on their long term scenario, which is again more interactive than a standard projected outlook. The quarterly insights reports that we provide to employees have proven to be surprisingly useful in drawing attention to forgotten benefits specifically related to tax, something that most employees do seem to find useful. **What do you dislike about Betterment at Work?** In the administrative dashboard, there is poor filtering with which to segment the engagement data according to department and tenure of the employee. It becomes difficult to recognise particular support requirements. We would also like the ability to stream specific financial wellness messages to specific groups of employees directly in the platform. Impersonal messages come out poorly The lack of an HR internal messaging system so that HR can influence the employee to do something like review annual statements involves introducing email campaigns. **What problems is Betterment at Work solving and how is that benefiting you?** It was so overwhelming to think that one day they had to save long term, many of our junior staff had student loans and they were not able to picture a long term savings scenario. They did not have a clear and easy to digest and understand starting point which is more than just retirement. Betterment at Work made saving procedural, categorizing payment into smaller more controllable units such as humanitarian funds or travel in the future. This brought the term wealth building to a more practical, less-scary place. Within a short period of time since going live, we have observed that there is a marked increase in the engagement captured of these different savings objectives, indicative of a mind-set change of moving away to a state of financial paralysis to proactive planning amongst our younger workforce. ### 46. Makes 401k Plan Administration Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** It makes it easy to administer our 401k plan and cater to our company's users **What do you dislike about Betterment at Work?** Some of the annual disclosures are a little challenging when it takes you out of the core website **What problems is Betterment at Work solving and how is that benefiting you?** It helps make the 401k process easy and manageable for our company ### 47. Immediate Support and Fast Resolutions **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Betterment at Work?** Their immediate support from support team and the resolution provided **What do you dislike about Betterment at Work?** I dont feel anything wrong about this, but it should reflect FT william portal credentials on Betterment itself **What problems is Betterment at Work solving and how is that benefiting you?** No such problem, syncing payrun from gusto is a problem someitmes, that we have to resolve manually ### 48. Ease and Quick Support, Perfect for Financial Planning **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandra R. **Reviewed Date:** December 09, 2025 **What do you like best about Betterment at Work?** I like the ease of the process when opening accounts at Betterment at Work, which makes it simple for different clients to set up their goal-oriented accounts. I also appreciate the quick and efficient support from the Betterment team, as responses usually arrive within 24 hours and are detailed and personalized. Additionally, I find the initial setup quite intuitive, thanks to the videos on their site and the help from the support team via email. **What do you dislike about Betterment at Work?** Perhaps it is not a tool for people from countries other than the United States, and it also does not yet have the possibility to open accounts for minors like custodial IRAs. **What problems is Betterment at Work solving and how is that benefiting you?** I use Betterment at Work for our clients to open goal-oriented accounts. Solve financial planning needs by creating savings, emergency funds, and financial habits. I like its ease in account opening and the fast and detailed email support in less than 24 hours. ### 49. Very happy with Betterment at Work after a number of years **Rating:** 4.0/5.0 stars **Reviewed by:** Molly S. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Betterment at Work?** We've used Betterment at Work for a number of years to manage our team 401k plans. Overall, I've been very satisfied with the service and resources they offer. As our employer admin, I really appreciate how clearly it maps out the specific actions I need to take to stay in compliance, and keep my team up to speed. The support team is also very helpful when I have questions or need help with something, and the online interface is very user friendly. **What do you dislike about Betterment at Work?** When we initially transitioned our 401k platforms to Betterment, it was a somewhat difficult and convoluted process, however I can't be completely sure if this was more due to the complexities of our previous platform. Since shifting over, I've been very happy with the Betterment offering. **What problems is Betterment at Work solving and how is that benefiting you?** Betterment at Work helps streamline our 401k offering and reduce the administrative work required to administer the plan to our employees. There is always some amount of work required to successfully offer and manage a 401k plan for a company, but I think Betterment does a great job of handling the complexities and making it as simple as possible for the Employer. ### 50. Clean Interface, Effortless 401(k) Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Betterment at Work?** I like Betterment at Work because it is clean, simple, and easy to use, both as the employer and employee. When it's time to file taxes or share information with employees, Betterment at Work spells out every step, making it very easy for us. **What do you dislike about Betterment at Work?** I feel the price could be lower. **What problems is Betterment at Work solving and how is that benefiting you?** We didn't have a 401(k) plan before, and Betterment at Work made it possible. It clearly spells out every step during tax filing or sharing information with employees. - [View Betterment at Work pricing details and edition comparison](https://www.g2.com/products/betterment-at-work/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+07%3A34%3A11+-0500&secure%5Bsession_id%5D=30cdfa69-5fc9-4ad0-8c2c-aebe1d192fa3&secure%5Btoken%5D=27a28780688f375388cab9de3092c891fee21ad8018e17eb15eb1149547eb288&format=llm_user) ## Betterment at Work Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [Apex](https://www.g2.com/products/apex-scoring-system-apex/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Bob](https://www.g2.com/products/buildonme-llc-bob/reviews) - [Dayforce Powerpay](https://www.g2.com/products/dayforce-powerpay/reviews) - [Deel Payroll](https://www.g2.com/products/deel-payroll/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Namely](https://www.g2.com/products/namely/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Orion](https://www.g2.com/products/orion-labs-orion/reviews) - [Paragon](https://www.g2.com/products/paragon-payroll-paragon/reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - [Paycor](https://www.g2.com/products/paycor/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [PayPro Global](https://www.g2.com/products/payproglobal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - [Sequoia One](https://www.g2.com/products/sequoia-sequoia-one/reviews) - [Timetrak Time and Attendance](https://www.g2.com/products/timetrak-time-and-attendance/reviews) - [TriNet](https://www.g2.com/products/trinet/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews) - [Vista](https://www.g2.com/products/trimble-vista/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Workday Benefits](https://www.g2.com/products/workday-benefits/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) ## Betterment at Work Features **Platform Content** - Education Tools - Mobile Tools - Content Library **Functionality** - Customizable Reporting - Market Analytics - Client Portal - Investment Accounting - Real time - Customizable Reporting **Onboarding** - Administrators - Employees **Platform Basics** - Program Management - Secure - Interoperability - Performance **Integration** - Data aggregation - Accounting Integration **Dashboard** - Balances - Investments - Personal Information **Platform Additional Functionality** - Services - Employee Portal - Gamification - Education **Compliance** - IRS - Tax Benefits **Agentic AI - Investment Portfolio Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance **Platform Data** - Dashboard & Reporting - Visualization - Alerts and Notifications **Administration** - Monitoring - Reporting ## Top Betterment at Work Alternatives - [Human Interest](https://www.g2.com/products/human-interest/reviews) - 4.3/5.0 (2,399 reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - 4.5/5.0 (1,155 reviews) - [Morningstar Direct](https://www.g2.com/products/morningstar-direct/reviews) - 4.1/5.0 (425 reviews)