# Snoball Reviews **Vendor:** Snoball **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 70 ## About Snoball Referrals. Done For You. Get more customers. Snoball generates referrals, creates marketing assets, and collects reviews from your happy customers. Finally, a word of mouth marketing platform that does it all for you. The Snoball Referrals Module automates the process of turning your satisfied customers into referring customers. This software complements our existing review generation and reputation-building tools to boost your word of mouth marketing. Snoball helps businesses of all sizes and departments. From marketing and sales to finance and business owners, we provide tools to grow, increase revenue, safeguard reputation, and make your current sales funnel more efficient. ## Snoball Pros & Cons **What users like:** - Users benefit from Snoball's **easy-to-use referral programs** , streamlining customer engagement and maximizing marketing efforts effortlessly. (5 reviews) - Users commend the **responsive support team** of Snoball, enhancing outreach and boosting customer success significantly. (4 reviews) - Users appreciate the **ease of use** with Snoball, enjoying effortless setup and seamless integration for referrals. (4 reviews) - Users praise the **responsive support team** at Snoball, enhancing outreach and boosting customer interaction success. (3 reviews) - Users rave about the **extremely easy setup** of Snoball, enabling quick engagement and efficient referral tracking. (3 reviews) - Effective (3 reviews) - Users find Snoball to be a **time-saving solution** , effortlessly managing referrals and enhancing customer engagement. (3 reviews) - Users value the **easy integrations** of Snoball, which facilitate seamless use and enhance referral program performance. (2 reviews) - Efficiency (2 reviews) - Review Increase (2 reviews) ## Snoball Reviews ### 1. Seamless End-to-End Customer Engagement That Drives New and Returning Business **Rating:** 5.0/5.0 stars **Reviewed by:** Gavin P. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Snoball?** Seamless from start to finish. It’s a great way to engage past customers while also bringing in new ones. **What do you dislike about Snoball?** The data analytics and reporting structure could use an upgrade. **What problems is Snoball solving and how is that benefiting you?** We use SMS retargeting to reconnect with past customers, and we also run affiliate marketing with our partners. ### 2. Effortless Referral Management with Snoball **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Snoball?** I love how extremely easy the setup process was with an efficient onboarding call. The automated messaging and referral tracking features are invaluable, as they've generated impressive results quickly. The price, effectiveness, and convenience of Snoball make it a standout choice. The ability to engage my customers and seamlessly track and manage referrals saves me time and effort. The platform's impact is such that it feels like having a full-time person dedicated to engaging customers and driving referrals effortlessly. **What do you dislike about Snoball?** Nothing **What problems is Snoball solving and how is that benefiting you?** I use Snoball to engage customers for referrals and reviews. It automates referral tracking and payment, acts like a full-time customer liaison, and helps generate impressive referrals and reviews effortlessly. ### 3. Easy to Use, Great for Referrals **Rating:** 4.0/5.0 stars **Reviewed by:** Pauline . | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Snoball?** Snoball makes it really simple to run referral campaigns. It’s easy to use, looks clean, and helps us stay top of mind with our customers. The team is also super helpful and responsive. **What do you dislike about Snoball?** Some edits or updates require reaching out to support instead of being able to do it ourselves, but they usually get back to us quickly. **What problems is Snoball solving and how is that benefiting you?** Snoball is helping us turn happy customers into active referrers. Before, our referral efforts were manual and hard to track. Now it's automated, easy to manage, and keeps our brand top of mind after the project is done. It’s helping us generate more leads organically while staying connected with past customers in a meaningful way. ### 4. Thanks for doing the Leg work! **Rating:** 4.0/5.0 stars **Reviewed by:** Clare M. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Snoball?** I love that they do all the work for us. It's so much nicer to have someone handling the customer outreach, the tracking and the payouts for our customers. This would be too much work for us to do on our own, Sno-ball has given us the ability to have a referal program for our customers. **What do you dislike about Snoball?** The inability to collect some key referal details is our biggest pain point. While I understand the importance of a short form, missing certain details like emails and service dates make the leads less valuable to us. **What problems is Snoball solving and how is that benefiting you?** Having a referal process for our customers and being able to track and pay them out. ### 5. Great experience with both support Team and results **Rating:** 4.5/5.0 stars **Reviewed by:** Max . | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Snoball?** Responcive support Team. Reaching our customer provides good responce rates and ROI. Great way to set up an outreach on the backstage. **What do you dislike about Snoball?** Pretty much, Nothing, all good.Direct integration with our CRM - Smart Moving woukld be a great feature to have though. **What problems is Snoball solving and how is that benefiting you?** Reaching our customers and bringing us refferals. ### 6. An oasis of professionalism in a desert of idiots **Rating:** 5.0/5.0 stars **Reviewed by:** Will C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Snoball?** I've owned Solera Energy for a decade now. I have a bad taste in my mouth with 90% of all distributors, manufacturers, vendors, marketing companies, etc. in the solar industry. Those that have been in this industry for a while call it the solar coaster for a reason. Snoball is a shining star. Curtis has been the most attentive, professional, personable, point of contact I've ever dealt with. He's either a champion of a person or complete and total psychopath. I could care less actually. I'm 100% convinced that he cares more about our success just as much, if not more than his own and his actions back it up. I wholeheartedly endorse snoball to help with company credibility and customer support. **What do you dislike about Snoball?** We don't actively utilize all snoball has to offer. There's a lot they can do. Full implementation is something we've failed to do. **What problems is Snoball solving and how is that benefiting you?** Customer communication ### 7. Working with Snoball has been an instant success! **Rating:** 5.0/5.0 stars **Reviewed by:** Kierin H. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Snoball?** The team is incredibly easy to work with, and on top of all tasks. They have driven leads very effectively. **What do you dislike about Snoball?** Nothing! They have been amazing to work with thus far. **What problems is Snoball solving and how is that benefiting you?** Snoball is contacting previous clients and driving referalls through their program. ### 8. Great, self managed review and referral platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Meggan S. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Snoball?** I like that Snoball is easy to implement and is self managed. It doesn't require any of my time on a day to day basis. The platform is simple to use and easy to refernce at any point. The team at Snoball is dedicated to making sure the implementation and onboarding is quick and easy. (You can tell they have mastered that process). The Snoball team also works with you to make sure you are seeing the results you want and continuing to get the most out of the platform. **What do you dislike about Snoball?** Hmmm. Not much, this is a hard one. The staff is always taking any feedback and working to make it the best platform on the market. **What problems is Snoball solving and how is that benefiting you?** Snoball has streamlined our referral process and it is self managed. I used to have to collect the referrals, export them to a google sheet and then manually pay them out. This is now all automated through Snoball and saves me hours each week. ### 9. One stop shop for referral marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyler C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Snoball?** Snoball saves me a ton of time! They do all the hard work with referral marketing so I can spend my time in other areas of my business! **What do you dislike about Snoball?** I don't have any downsides using Snoball **What problems is Snoball solving and how is that benefiting you?** Saving me time! ### 10. Snoball is a Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Braxton J. | VP of Sales Operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Snoball?** Snoball makes it very easy for you. The integration was seamless and their product and services really helped us scale our referral program to levels we had not been able to reach prior to working with them. Highly recommend! **What do you dislike about Snoball?** We like everything about Snoball. They are great! **What problems is Snoball solving and how is that benefiting you?** The product helped us scale our referral program to new heights. ### 11. Big fans of Snoball **Rating:** 5.0/5.0 stars **Reviewed by:** Russ P. | Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Snoball?** They've made it extremely easy for us to better generate customer referrals ina way that didn't require any net new headcount. Was easy to implement, and we were up seeing referral leads within a few days. **What do you dislike about Snoball?** We haven't had any major or even minor problems with Snoball. **What problems is Snoball solving and how is that benefiting you?** Answered this question on the previous page. ### 12. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Allison M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2025 **What do you like best about Snoball?** Snoball has a great team. They are easy to reach, and they work very quickly and efficiently. Their leadership team is top notch! **What do you dislike about Snoball?** Wish we would have found them sooner!!!! **What problems is Snoball solving and how is that benefiting you?** Helping us keep track of referrals easier. ### 13. Solar Leads from Snoball (Previously "Best Company") **Rating:** 4.0/5.0 stars **Reviewed by:** Erik R. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Snoball?** Snoball delivers leads via API to our CRM. My COA for Snoball has been around $2,300 for the past couple of years, which is pretty good for the solar industry. API gets disconnected every once in a while, but overall good experience. **What do you dislike about Snoball?** Whenever they paired with Modernize to offer better leads, or whatever the promise was, the hand off to my new rep was brutal. Took weeks to get me connected to someone and still struggling a little bit to know who to speak with. Overall they're getting things done, but the dashboard needs help and customer service is just a tad above average. **What problems is Snoball solving and how is that benefiting you?** We mainly use Snoball for lead generation. I don't really care for their online reputation tools (getting reviews, etc.). There are too many dashbaord to keep up with these days, so getting more reviews on this platform is not a priority. However, their leads are quality for the solar industry and we've seen some success there. ### 14. Excellent! Innovative! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Snoball?** This platform is a game-changer for referral & review programs. Easy to use, seamlessly integrates with our CRM, and provides exceptional support. It's a win-win for our team and our customers. No more missed opportunities or inconsistent. **What do you dislike about Snoball?** There is nothing that our team doesn't love about Snoball! **What problems is Snoball solving and how is that benefiting you?** Helping us level up our Referral & Review programs. The consistency it provides for these programs is unmatched! ### 15. The Snoball Effect **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about Snoball?** In any sales organization, the top priority for any sales team should always be focussing on revenue generating activities. Unfortunately, sometimes salespeople get so bogged down looking for new business or following up with recent appointments that they completely forget/don't make the time to ask for referrals. Snoball allows for that process to be completely automated. It raises the waterlevel for the ENTIRE organization raising the referrals for top performers/low performers alike. And it's completely automated! This should be a pillar of any organization. **What do you dislike about Snoball?** I wish I would have known about it a decade ago. **What problems is Snoball solving and how is that benefiting you?** Snoball solves the problems of salespeople not actively asking for reviews/referrals. This should be standard practice but unfortunately it is often one of the first things to be overlooked. Snoball allows us to keep our focus on sales/follow up and reviews/referrals keep coming in without any extra effort. ### 16. Snowball has been one of the best partners we have had in growing our business **Rating:** 5.0/5.0 stars **Reviewed by:** Estefany W. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Snowball is very consumer friendly and the intergrtation process has been a piece of cake with no problems since we've started. Snowball built our referall program based on our needs and what we were capabale of doing at the time. They have so many other great tools we have implemented everyday to grow our business and are always letting us know new features we can access. Anytime we have any questions or concerns they have always been ther to help. Snowball truly has been one of the best business partners we have gained this past year! **What do you dislike about Snoball?** There is nothing I have seen the past year that I have not disliked about Snowball. **What problems is Snoball solving and how is that benefiting you?** Snowball has solved our problem in generating leads with our customers, it can be a lot for our sales represenatives to check in on all their customers for referalls but the automated texts have helped so much! We also didnt have a large platform for our customer advocacy other then Google and sales represenatives really wanted real customer reviews. Snowballs review platform helped us generate reveiws and allow future customers to hear from real homewowners who made the switch to Solar ### 17. Empowering Generosity: Our Experience with Snoball **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** The user-friendly interface and seamless integration of Snoball into our workflow made the entire process of managing and tracking our charitable initiatives a breeze. What stands out the most is their commitment to transparency and efficiency, ensuring that every act of kindness is accounted for and makes a real impact. **What do you dislike about Snoball?** No downsides from what I can see. So far I am loving the platform. **What problems is Snoball solving and how is that benefiting you?** We recently had the honor of receiving the Snoball Giving Back Award, and it's only fitting to share our experience with this remarkable platform. Snoball has not only been a catalyst for change but also a beacon of inspiration, allowing us to amplify our efforts in giving back to the community. Moreover, the team behind Snoball is a group of truly dedicated professionals. Their support and guidance have been invaluable, making us feel more like partners in a shared mission rather than just users of a service. In a world where every small act of kindness contributes to a larger wave of change, Snoball has given us, and many others, the tools to make a lasting difference. We wholeheartedly recommend Snoball to any individual or organization looking to streamline their philanthropic endeavors and make a genuine impact. ### 18. Very positive and helpful company review site **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** They do a lot of the leg work for you. They provide a bunch of summaries and have already done the hard part(s). All we had to do was plug in our information and let Snoball work for us. It was so seamless and easy to get our company profile stood up and cleaned up to our liking. **What do you dislike about Snoball?** Matching the reviews to a customer. Many times a customer will only put in their first name or a name that does not match any account in our CRM. It is hard to find the customer account sometimes; we would like to be able to identify every customer account attached to a review so that we can reach out to the customer if there are problems or if they left a good review so we can say thank you. **What problems is Snoball solving and how is that benefiting you?** We used to not pay any attention to our profile on Snoball, which then was littered with nothing but negative reviews. Now that we have worked with those at Snoball, we have been able to really strengthen our profile to a point where our presence on Snoball is positive for customers ### 19. Wonderful Partner with game changing tools **Rating:** 5.0/5.0 stars **Reviewed by:** Jana B. | Partner Marketing Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about Snoball?** Snoball provides exceptional staff for educationa and communication. Their platform is easy to use and provides cutting edge tools to impact your organization. We utilize their reviews and referral program often in external and internal comminucations. Nothing but wonderful things to say about this organization and it's people! **What do you dislike about Snoball?** So far I have not come across anything that I dislike. They other easy access, customizeable options, and they are reasonable priced. **What problems is Snoball solving and how is that benefiting you?** Snoball facilitates our online reputation, customer review and engagement acquisition, and tools for our social channels to promote all the good work. ### 20. An interesting idea not yet fully realized **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Snoball, as a concept, is a potentially valuable tool. Trust transfer is highly valuable, but also highly elusive. I like the idea that Snoball could provide legitimate competition to the BBB. There is really only TrustPilot attempting to occupy the same space across so many verticals. Customer support has been good. Out clients have found it easy to use. **What do you dislike about Snoball?** Many, if not most, of their verticals are not really well populated. Snoball doesn't validate or authenticate reviews. Snoball publishes names, which turns off many reviewers. Most customers have never heard of Snoball. Low frequency of use. **What problems is Snoball solving and how is that benefiting you?** They are attempting to become a competitor to the BBB, by providing online reviews for services in numerous verticals. I'm not sure that it is benefiting us, although it isn't harming us, either. ### 21. Tremendous Team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2022 **What do you like best about Snoball?** Since working with Best Company, I have received so much support from Curtis and Asher. They have been there to guide me through the process, update me on my campaigns, and answer any questions. They have been very flexible with my situation, and I appreciate their help. **What do you dislike about Snoball?** I wish their review generation services exanded outside of just Snoball. **What problems is Snoball solving and how is that benefiting you?** Best Company has helped us reach out to our customers to gather reviews for our Best Company profile. They have also worked on our Best Company profile to ensure everything is up to date and accurate. **Official Response from Alayna Okerlund:** > Thanks for your review! It's great to hear that you've had positive experiences with our team members. We're currently working on adding more exciting services and features to our business app. Stay tuned! ### 22. Great company and service for those looking to grow their digital presence. **Rating:** 4.5/5.0 stars **Reviewed by:** Kelvin L. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Snoball?** I like the service, the people who've I spoked to, and their constant improvement on the business. The number of features that they had were very impressive - especially having them write in our details for us. **What do you dislike about Snoball?** We tried them as a lead provider for our vertical but it wasn't really profitable for us. We may have not spent enough or timed it right, but the initial results were something we had to cancel. **What problems is Snoball solving and how is that benefiting you?** Snoball is helping us with an online profile that gives us more digital presence. ### 23. This products value and the team's commitment to your company goes beyond expectations. **Rating:** 5.0/5.0 stars **Reviewed by:** Madalyn F. | Executive Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Snoball?** The best part about Snoball is the teams commitment. Their transparency and open communication with multiple points of contact allow continous support across all points. I believe that the overall experience and different integration features allow for a consumer friendly experience. **What do you dislike about Snoball?** The only issue with snoball is that they did not come to me sooner. I am beyond thrillved with the service. **What problems is Snoball solving and how is that benefiting you?** It allows us to build online presence for the overall reviews and referrals through their different outreach options and CRM integration. ### 24. Snoball has been a great partner with amazing results for our company. **Rating:** 5.0/5.0 stars **Reviewed by:** Cam H. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Snoball?** Since working with Snoball, we've been able to provide a much better customer experience by reconnecting us to our current customer base to answer questions and to get referrals. We've received a lot of referrals in the short time we've been partnered with Snoball. **What do you dislike about Snoball?** Our eperience has been very positive so far, no complaints here. **What problems is Snoball solving and how is that benefiting you?** Referrals and resolivng customers questions or needs. They've reconnected us to our customer base to proivde a better customer experience to be able to get more referrals. ### 25. It has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Yahaira A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Our rep Curtis is amazing, he is always available to help with any concerns we may have. We like that we are able to upload customer lists to request new reviews. We also love using the video review feature! **What do you dislike about Snoball?** We do sometimes have issues uploading our customer lists, but our rep is always available to help and can upload it for us if we can't! **What problems is Snoball solving and how is that benefiting you?** It helps us gain more positive reviews. The video reviews are also super impactful to show the customer journey. ### 26. Awesome support! **Rating:** 5.0/5.0 stars **Reviewed by:** Yahaira A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Snoball?** Our rep is always available to help with any questions or concerns. **What do you dislike about Snoball?** Nothing at the moment our experience has been great and seamless **What problems is Snoball solving and how is that benefiting you?** It helps us get more positive reviews. We also love the option that customers are given to leave video reviews. ### 27. Helpful staff and user-friendly software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Snoball?** Snoball is one of the most user-friendly review platforms I've used--the dashboard and features are easy to understand and use, and there's a lot of different capabilities. The site works well, and the staff is very friendly and helpful. **What do you dislike about Snoball?** We're just beginning to use the referral/affiliate program, so I'm not too familiar with it - hopefully I end up liking it as much as the review features. **What problems is Snoball solving and how is that benefiting you?** Being able to generate reviews through a third party (rather than creating campaigns ourselves) is very nice. Phone reviews are particularly helpful, since they would use quite a lot of our resources otherwise. ### 28. Snoball was critical to us getting off the ground **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Snoball?** They were not a "pay to play" review site. We came in as a contender and since our customers loved us we were able to rank well on bestcompany.com. **What do you dislike about Snoball?** We aren't utilizing all of their resources. Wish we could more easily utilize all of their features. **What problems is Snoball solving and how is that benefiting you?** They give potential customers a fair and balanced view of what our offering is compared to our competitors and help us convert more customers. ### 29. Using Snoball For WOMM **Rating:** 5.0/5.0 stars **Reviewed by:** Luke M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Snoball?** Great communication and easy to use platform. **What do you dislike about Snoball?** Nothing comes to mind for things I've disliked about Snoball. **What problems is Snoball solving and how is that benefiting you?** Our business relies heavily on our reputation, and Snoball has been helpful. ### 30. Snoball does what they say always **Rating:** 5.0/5.0 stars **Reviewed by:** Robb H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** I love the communication the friendliness and professionalism the team has helped the business I am admin for experience legit honest reviews from our clients snoball does it right the first time **What do you dislike about Snoball?** Have not had one bad issue at all they are great **What problems is Snoball solving and how is that benefiting you?** Reviews from our customers helping connect the customers to the review this company is amazing ### 31. Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Arsal J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about Snoball?** Ease of Use, It was really good when it comes to business representation **What do you dislike about Snoball?** Nothing to dislike about snoball at all. **What problems is Snoball solving and how is that benefiting you?** Business representation online & also to get customer reviews online ### 32. Great support, very collaborative team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Snoball?** I love the phone call review collection, it helps showcase detailed customer experiences and is easy for us to utilize. I also love the new tools they are developing to enhance the CX. The team at Snoball is very helpful and responsive, they are collaborative and take feedback seriously from their customers striving to continually improve their platform. **What do you dislike about Snoball?** There's nothing I dislike about Snoball! **What problems is Snoball solving and how is that benefiting you?** By using Snoball, we are able to increase our outreach to customers to provide genuine feedback and authentic reviews of their experience. ### 33. Good Services **Rating:** 5.0/5.0 stars **Reviewed by:** Aiden J. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** One stop solution for the contractors. Would recommend them. Easy to handle **What do you dislike about Snoball?** The timelines are a bit long, but as far as efficiecny is concerned, its good to go! **What problems is Snoball solving and how is that benefiting you?** Referral Management ### 34. This is a company that makes our lives easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Paul A. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Snoball?** The ease of the platform is very helpful. **What do you dislike about Snoball?** The necessity to work through its platform when that's how copntact started. **What problems is Snoball solving and how is that benefiting you?** A portal to connect reviews ### 35. Simple and Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about Snoball?** I love that we get emails when someone leaves us a review, other companies will make you check their platform rather than a notification. **What do you dislike about Snoball?** Not knowing all the features that Snoball has to offer. **What problems is Snoball solving and how is that benefiting you?** It sends us notifications when we get a review, it makes it really easy to know when we need to respond to a review to keep a positive online reputation. ### 36. Solid company **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Snoball?** Their reps are very responsive. Reaches out to our customers in a professional manor **What do you dislike about Snoball?** I don't dislike anything about Snoball as a company **What problems is Snoball solving and how is that benefiting you?** Snoball is trying to help us bring in more solar leads for our company. We have received 2 referrals since using them and were not of good quality for us to use. ### 37. Great for building a good online presence for your business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Snoball?** Customer service is great - my poc here has been awesome and super helpful throughout my time using this them **What do you dislike about Snoball?** Platform itself is a bit oldscool and limited, but it gets the job done **What problems is Snoball solving and how is that benefiting you?** Not solving any problems per say, but giving us good online prescence as another platform for customers to share their reviews ### 38. Great option to get feedback on your company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2024 **What do you like best about Snoball?** I like that we were able to get feedback on how our company was doing without those reviews hitting Google or the BBB. **What do you dislike about Snoball?** I only wish that we had the option to do more with the reviews. **What problems is Snoball solving and how is that benefiting you?** They are solving finding feedback from customers without spending the time to call each customer. ### 39. Had some challenges with our reviews on the system in place. **Rating:** 4.0/5.0 stars **Reviewed by:** Tony M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Great site to show off our reviews. Love working with the team there. **What do you dislike about Snoball?** Not enough leads and prior reviews that came in with bad review which we fixed and the customer is will to re-review us. **What problems is Snoball solving and how is that benefiting you?** Havent been able to solve our review issue ### 40. Snoball is a great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** I like that it provides statistical data regarding the reviews our company receives. That's really my favorite part. **What do you dislike about Snoball?** I haven't had anything negative to say about it so far. **What problems is Snoball solving and how is that benefiting you?** It's making it easier to provide my company with weekly reports regarding our online reputation. ### 41. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Snoball?** I like the ease in which you can use the platform. User friendly platform I must say. **What do you dislike about Snoball?** Nothing that I can think of at this moment. **What problems is Snoball solving and how is that benefiting you?** It allows us to get referrals with ease. ### 42. It delivers amazing results! **Rating:** 5.0/5.0 stars **Reviewed by:** Surbhi D. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Ease of use Cool platform and measurable insights **What do you dislike about Snoball?** CRM integration with Pipedrive is not present **What problems is Snoball solving and how is that benefiting you?** I was able to Create a funnel of trust by strategically placing marketing assets that build confidence at every touchpoint. ### 43. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Snoball?** Easy and Valuable service with genuine reviews **What do you dislike about Snoball?** I haven't found any downside with Snowball. **What problems is Snoball solving and how is that benefiting you?** 3rd party validation ### 44. Snoball is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Snoball?** Snowball has made it easier to manage review responses. **What do you dislike about Snoball?** Nothing, Snoball is great. BestCompany migrated review management to their platform with ease. **What problems is Snoball solving and how is that benefiting you?** Ease of responding and managing reviews. ### 45. Great Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Christian Z. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Snoball?** Best Company provides a great service for our company, taking on some of the leg work to help build our online reputation. Our account reps have been very helpful and seem to be dedicated long-term partners in our success. **What do you dislike about Snoball?** Best Company has the potential to obscure our overall customer experience, drawing our customers away from our in-house centralized platform for referrals and reviews. **What problems is Snoball solving and how is that benefiting you?** Collecting reviews and creating testimonial content on our behalf is a powerful tool. Best Company also has high ambitions to become a one-stop-shop for customers in the solar industry and could solve some of our problems around overall online reputation management ### 46. Best Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiana P. | Executive Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Snoball?** Easy to work with, very responsive when I have questions. They are genuine and a great team to work with. **What do you dislike about Snoball?** There was nothing that I disliked. They were great **What problems is Snoball solving and how is that benefiting you?** Best Company is generating leads for Entrust Solar and assisting in building employee reviews. It builds rapport between the reps and the company. ### 47. Would recommend but not the company I thought it was and it didn't meet my needs or expectations **Rating:** 2.5/5.0 stars **Reviewed by:** Samantha S. | Office Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2022 **What do you like best about Snoball?** I liked that they were able to provide quality video reviews for my company. Granted all of the reviews came from my friends and not "real" customers but it was sufficent. **What do you dislike about Snoball?** I did not like that the expectations, promises, and initial thoughts of what the best company was going to do were accurate. I expected google reviews and I did not get 1. **Recommendations to others considering Snoball:** They are a good company. They did not give what I expected them too and they did not work for me but might work for someone else. **What problems is Snoball solving and how is that benefiting you?** I expected google reviews and I did not get any. I was promised written and video reviews. I got video reviews and did not get a written one on my google page once. Only on their page. **Official Response from Alayna Okerlund:** > Hi Samantha, we’ve taken your feedback into consideration and are in the process of making updates to our business platform. We look forward to hearing your thoughts on these updates! ### 48. Best Company has exceeded expectations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about Snoball?** Easy to use, affordable, and scalable solution. Best Company is wonderful to work with and goes above and beyond in customer experience. Our account representative, Curtis, and his team have exceeded our expectations. The platform has increased video testimonials, making this partnership invaluable. We would very much recommend Best Company. **What do you dislike about Snoball?** Ideally, we would like Best Company to expand its platform and offer additional resources to brands. Updated badges, additional awards, increased social tags, and an enhanced customer escalation process. **What problems is Snoball solving and how is that benefiting you?** Video testimonials have increased, in addition to organic page development for SEO. **Official Response from Alayna Okerlund:** > We appreciate your feedback! We’re glad that our partnership has benefited your company. Recently, we’ve been working on adding more features to our business app and creating new badges. We’re looking forward to hearing your thoughts on these updates! ### 49. great customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph p. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2022 **What do you like best about Snoball?** The ability to get video reviews and written reviews. **What do you dislike about Snoball?** Some parts of the system are a bit confusing. **Recommendations to others considering Snoball:** This is a great company to use due to the excellent customer service. **What problems is Snoball solving and how is that benefiting you?** Honestly, I don't think best company is the right fit for me at the moment. **Official Response from Alayna Okerlund:** > Hi Joseph, thanks for your review. We’re glad you like our review services and customer service! We’ve been updating our business platform in an effort to make everything more streamlined and to reduce confusion. We hope you get a chance to check out these updates and let us know your thoughts! ### 50. Review of 3 years using Best Company. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Snoball?** Quality of website and user-friendliness. **What do you dislike about Snoball?** Lead quality can sometimes be hit or miss. **What problems is Snoball solving and how is that benefiting you?** They are doing a better job at filtering qualified leads. ## Snoball Discussions - [What is Best Company used for?](https://www.g2.com/discussions/what-is-best-company-used-for) - [View Snoball pricing details and edition comparison](https://www.g2.com/products/best-company-snoball/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-24+07%3A58%3A02+-0500&secure%5Bsession_id%5D=4c86aa16-5bd3-4f06-b922-156afe7726b2&secure%5Btoken%5D=d5439843978cc01a614acef8f3d3ff1828b02cda0b76e8d037d54d1f85f2c238&format=llm_user) ## Snoball Integrations - [SmartMoving Software](https://www.g2.com/products/smartmoving-software/reviews) - [Supermove](https://www.g2.com/products/supermove/reviews) ## Snoball Features **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Agentic AI - Customer Advocacy** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Discovery** - Referral Program - Incentives **Visibility** - Scheduler - Source Tracking - Referral Tracking **Reporting** - Corporate Reporting - Dashboard **Mobile** - Mobile Optimization **Platform** - Multichannel Sharing - Forum - Integration **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Snoball Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,937 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.6/5.0 (2,012 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews)