Bento Reviews & Product Details

I knew there had to be an affordable solution on the market which could handle both promotional/marketing emails and transactional emails - and in Bento I've found that. Customer support is simply there - and because Bento hasn't been sold on yet and is still working with a small team, you get an answer/solution from the exact person who knows how the exact thing works! Review collected by and hosted on G2.com.

I think it is a steeper learning curve than other "out of the box" autoresponder solutions I've worked with previously, however - Jesse is working tirelessly to make everything more intuitive and easier for us to use. Review collected by and hosted on G2.com.

We use Bento for both marketing campaigns and transactional emails, and it has been a revelation. The sheer breadth and depth of its service portfolio are staggering - it's very, very large and capable. What I enjoy most is that it consolidates tools we used to patch together from multiple services into one intuitive platform, and the customer support team has been fantastic - responsive, knowledgeable, and a key part of a smooth experience. Review collected by and hosted on G2.com.

Nothing in particular stood out as a downside. Because the platform offers so many features, it takes some time to explore everything it can do. Review collected by and hosted on G2.com.

Amazing Support, plus I had issues with deliverability they helped me fix it all..

The system itself helps you to have great deliverability on it's own, by simply following the given instructions inside their onboarding within the web app itself..

Also their tracking system, oh my god.. this is big..

this system tells you exactly what each user (subscriber) has been doing inside your funnel, it's more like a crm, now I can make decisions perfectly with my team..

I know what to say, how to follow up based on the actions the user took within the funnel.

Their AI email writer within itself is a whole product.. this thing is insane, I can write two words and it will write a full email with (your chosen tone of voice), also with an amazing direct response marketing copy..

There is also this ai agent chat system that I haven't tried or figured out yet, but I'm sure it's also an amazing feature.. Review collected by and hosted on G2.com.

it's a bit techy to get to use it, but once you get the hang of it, you know why they set it up like this..

I think it's an all in all business tool that helps you track the actions of every single user within Review collected by and hosted on G2.com.

I just love the warm up feature. I love that they are selective about who the let on the platform and that they actively make sure they are good at all times. All of the feature of the ESP portion are baked into the cost so you are not going to "pay more for segmentation' or something like that. I love the service email feature as well, it helps us track higher engagement. Review collected by and hosted on G2.com.

Learning curve is a bit steep, everything you want is basically there and more it just might not be where you think it is. This is mitigated by great support Review collected by and hosted on G2.com.

I love how intuitive and beautiful Bento is in its design, making it a seamless experience to use. Everything just works flawlessly, allowing me to quickly go through sign-up workflows without any hassle. This efficiency means I can focus on my core work instead of being bogged down with setting up email workflows or handling cumbersome tasks. Bento simplifies my life by being efficient and user-friendly, ensuring that I get to dedicate my time to the most important aspects of my job. Review collected by and hosted on G2.com.

It may seem off, but there's nothing I dislike about Bento, actually! Review collected by and hosted on G2.com.

I really enjoy using Bento for sending transactional emails and newsletters, as it allows me to manage both from the same platform and provides a holistic view of my customers. I like the feel of the product; it's quirky and different, which makes the experience enjoyable. I also appreciate that it's run by a sole founder who is very responsive to support and feedback requests, meaning I can work around any problems quickly without the hassle often encountered with larger companies. Additionally, the initial setup of Bento was very easy. Review collected by and hosted on G2.com.

Nothing comes to mind. Review collected by and hosted on G2.com.

It makes deliverability a priority. It proposes sending emails in smaller batches.

I migrated from Drip and found that bento satisfies all my needs Review collected by and hosted on G2.com.

They are currently rebuilding their docs, so learning about it's features was challenging. I couldn't find a way to send broadcasts in subscriber's own timezone. Review collected by and hosted on G2.com.

I really appreciate how they've built a very powerful product that intelligently "gates" a lot of the most complex features away, so that when I want to do something simple it's right in front of me, but if I have a crazier email idea it's still possible in the same platform. Review collected by and hosted on G2.com.

I don't think there's anything specific I dont like about Bento, really my frustrations around email marketing are just the inherent issues with sending emails, deliverability, saying the right thing, etc. Bento does everything they can to make those issues transparent, but you still gotta do the work. Review collected by and hosted on G2.com.

Bento is a robust marketing automation platform that is evolving at a rapid pace. The creator/lead developer is very responsive to requests for feedback/updates. You can accomplish most of your automation needs, including email, workflows, chat, and more, for a fraction of the cost of most established platforms. Review collected by and hosted on G2.com.

The user interface is unique and overwhelming at first. I wish there were an option to enable light mode, as the only choice now is dark. Some of the screens, particularly the overview pages, feel very cluttered. Review collected by and hosted on G2.com.

Their customer support is the best I've ever seen. You get a direct line to the founder, and they really answer any questions directly. Review collected by and hosted on G2.com.

It's probably good to be a little technically inclined. Review collected by and hosted on G2.com.