--- title: Benevity Reviews meta\_title: 'Benevity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 185 reviews by the users' company size, role or industry to find out how Benevity works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 185 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Benevity Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Benevity to be **very easy to use** , appreciating the intuitive donation section and engaging challenges. [(10 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337737&qs=pros-and-cons#reviews)

Users value the **engaging challenges** that encourage participation and support charitable activities seamlessly through Benevity. [(9 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337852&qs=pros-and-cons#reviews)

Users value the **variety of volunteering opportunities** offered by Benevity, enhancing their engagement with impactful causes. [(7 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337845&qs=pros-and-cons#reviews)

Users appreciate the **intuitive and engaging platform** of Benevity, which simplifies donations and volunteering efforts. [(6 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337762&qs=pros-and-cons#reviews)

Users commend the **exceptional customer support** at Benevity, enhancing their experience with valuable assistance and engagement. [(4 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337829&qs=pros-and-cons#reviews)

Users experience **limited functionality** with Benevity, including navigation issues and inadequate search features affecting usability. [(7 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404395&qs=pros-and-cons#reviews)

Users note the **limited volunteering options** beyond the US, making it hard to engage in Canadian communities. [(5 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337713&qs=pros-and-cons#reviews)

Users report **poor customer support** , facing limited hours and challenges with service interruptions and donation handling. [(3 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404195&qs=pros-and-cons#reviews)

Users face challenges with **reporting issues** , including limited customer service hours and difficulty in logging volunteer hours. [(2 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404474&qs=pros-and-cons#reviews)

Users face challenges with **limited email support** for service interruptions, affecting timely assistance during issues. [(1 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404519&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Benevity

##### 1. Ease of Use

Users find Benevity to be **very easy to use** , appreciating the intuitive donation section and engaging challenges.
[
See 10 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337737&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shailesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh S.")
SS

Shailesh S.

Enterprise (\> 1000 emp.)

4.5/5

"Simple, Easy-to-Adopt Platform for Employee Giving and Volunteering"

What do you like about Benevity?

It makes it simple to manage employee giving and volunteering, and the platform is easy for both admins and users to adopt and use.

 ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.")
JP

Jackie P.

Enterprise (\> 1000 emp.)

4.0/5

"Easy Volunteer Tracking and Time Logging"

What do you like about Benevity?

Easy to track volunteer opportunities and time volunteering

##### 2. Challenges

Users value the **engaging challenges** that encourage participation and support charitable activities seamlessly through Benevity.
[
See 9 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337852&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great for team bulding"

What do you like about Benevity?

I love that Alaya lets me share local causes with my teammates that live all around the world Alaya helps reduce the distance to help. I also love the

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Sales Enablement"

What do you like about Benevity?

easy to use and I love the challenges. I learn new things about my community and fellow colleagues.

##### 3. Volunteering

Users value the **variety of volunteering opportunities** offered by Benevity, enhancing their engagement with impactful causes.
[
See 7 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337845&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shailesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh S.")
SS

Shailesh S.

Enterprise (\> 1000 emp.)

4.5/5

"Simple, Easy-to-Adopt Platform for Employee Giving and Volunteering"

What do you like about Benevity?

It makes it simple to manage employee giving and volunteering, and the platform is easy for both admins and users to adopt and use.

 ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.")
JP

Jackie P.

Enterprise (\> 1000 emp.)

4.0/5

"Easy Volunteer Tracking and Time Logging"

What do you like about Benevity?

Easy to track volunteer opportunities and time volunteering

##### 4. Impact

Users appreciate the **intuitive and engaging platform** of Benevity, which simplifies donations and volunteering efforts.
[
See 6 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337762&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Robust all-in-one platform with global reach, but the interface feels outdated"

What do you like about Benevity?

An all-in-one corporate responsibility platform that brings together volunteering, giving, and community work in one place. It feels very robust and s

 ![Akshay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay B.")
AB

Akshay B.

Enterprise (\> 1000 emp.)

5.0/5

"Effortless Giving and Volunteering Made Simple"

What do you like about Benevity?

I like how easy Benevity makes it to discover causes, donate, and participate in volunteering all in one place. The platform is intuitive, engaging, e

##### 5. Customer Support

Users commend the **exceptional customer support** at Benevity, enhancing their experience with valuable assistance and engagement.
[
See 4 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337829&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
I

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"User-Friendly Platform with Great Support, Minor Room for Improvement"

What do you like about Benevity?

Benevity is highly user-friendly and easy to navigate, even for those who are new to corporate giving platforms. The dashboard presents clear options

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Alaya by Benevity"

What do you like about Benevity?

Very helpful Customer support manager, great challenges, many volunteering opportunities in the biggest cities, great toolkits. Very easy to use

### 5 Cons or Disadvantages of Benevity

##### 1. Limited Functionality

Users experience **limited functionality** with Benevity, including navigation issues and inadequate search features affecting usability.
[
See 7 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404395&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.")
JP

Jackie P.

Enterprise (\> 1000 emp.)

4.0/5

"Easy Volunteer Tracking and Time Logging"

What do you dislike about Benevity?

Home screen feels cluttered with different options

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Robust all-in-one platform with global reach, but the interface feels outdated"

What do you dislike about Benevity?

The interface is fairly difficult to navigate and feels a bit outdated. I also keep seeing past volunteering events show up in the suggested content,

##### 2. Mission Accessibility

Users note the **limited volunteering options** beyond the US, making it hard to engage in Canadian communities.
[
See 5 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337713&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

3.0/5

"Robust all-in-one platform with global reach, but the interface feels outdated"

What do you dislike about Benevity?

The interface is fairly difficult to navigate and feels a bit outdated. I also keep seeing past volunteering events show up in the suggested content,

JP

Jonathan P.

Mid-Market (51-1000 emp.)

5.0/5

"Great Platform to volunteer on your community"

What do you dislike about Benevity?

The lack of volunteering work around the state.

##### 3. Poor Customer Support

Users report **poor customer support** , facing limited hours and challenges with service interruptions and donation handling.
[
See 3 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404195&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.")
JI

Jessica I.

Enterprise (\> 1000 emp.)

4.0/5

"Highly satisfactory"

What do you dislike about Benevity?

The customer service hours for service interruptions are very limited and only by email.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Best-in-class social impact software"

What do you dislike about Benevity?

Spark can feel "clunky" at times. The UX is ultimately user friendly, but from the admin side you might need to hop and out of a couple of different s

##### 4. Reporting Issues

Users face challenges with **reporting issues** , including limited customer service hours and difficulty in logging volunteer hours.
[
See 2 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404474&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.")
JI

Jessica I.

Enterprise (\> 1000 emp.)

4.0/5

"Highly satisfactory"

What do you dislike about Benevity?

The customer service hours for service interruptions are very limited and only by email.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

2.5/5

"It's our second year with Alaya. We are still looking for better ways to utilize the platform."

What do you dislike about Benevity?

1. Before Alaya's convergence to Benevity, we were unable to receive the donation receipt. 2. The platform does not handle certain types of donations

##### 5. Email Issues

Users face challenges with **limited email support** for service interruptions, affecting timely assistance during issues.
[
See 1 mentions
](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404519&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.")
JI

Jessica I.

Enterprise (\> 1000 emp.)

4.0/5

"Highly satisfactory"

What do you dislike about Benevity?

The customer service hours for service interruptions are very limited and only by email.

VG

Virginie G.

Digital Business Partner

Enterprise (\> 1000 emp.)

12/5/2022

"A very good platform to discover new foundations"

5/5

What do you like best about Benevity?

Alaya allows my company to allocate us some time for foundations or charity actions. it support us to grow together as a team.

in parallel I could discover foundations I didn't know and will continue to support in my private time. Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Nothing to comment on here. The platform is easy to use. I haven't had any issues using it.

One area for improvement is more on the content in some countries like Switzerland where there is not a lot of variety, but here it is up-to us to make it happen. Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

It helps federating people around some values, it helps to grow as ONE team and having time together out of the business hours.

I think it helps to better know some colleagues. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

NT

Natasha T.

Small-Business (50 or fewer emp.)

6/13/2023

"Excellent Team experience, enjoyed by all."

5/5

What do you like best about Benevity?

One place to view available recommended opportunities. Easy to filter by location and/ or type of activity. Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Communication is not direct so some questions/ conversations are not as quick and easy as I think it could be. Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

Getting to know colleagues on a level platform, away from the office. Able to engage in other topics. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

GK

Gopinath K.

Senior Analyst

Small-Business (50 or fewer emp.)

1/9/2023

"Join Hands to show changes directly"

5/5

What do you like best about Benevity?

Spending time for yourself in the community with a sportive idea and help on charity by giving time Review collected by and hosted on G2.com.

What do you dislike about Benevity?

I can share what I have done for charity trust, but how can I take support to help them via Alaya. The approaching ways are not guided in it. Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

It helps to make the mind relax by giving challenging tasks; it gives innovation by thinking of new ways to reduce basic life needs like plastics, water, electricity Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

LB

Lissa B.

Mid-Market (51-1000 emp.)

2/8/2023

"A great platform which makes you feel good for taking part in positive activities"

5/5

What do you like best about Benevity?

It's easy to use, can see challenges, can use it to also donate to charities we're already doing work with. Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Would like there to be access to more challenges, and more hopeys! I get competitive! Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

We can see our own contributions as well as those of our colleagues. Drives a bit of healthy competition on wellbeing challenges too which is never a bad thing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Laura N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laura N.")
LN

Laura N.

Global Program Manager - Marketing Enablement

Enterprise (\> 1000 emp.)

2/14/2023

"Very intuitive and easy to use :)"

3/5

What do you like best about Benevity?

The donation section is pretty intuitive and I also love the challenges! Review collected by and hosted on G2.com.

What do you dislike about Benevity?

The search bar in the "charities" section is not working correctly. If I put the name of my city I can only see 2 charities, but if I only put the name of the country, then I find more charities in my city, which doesn't make much sense. In order to see all the charities available in my town I have to scroll down and search one by one. Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

I can easily create charity events and challenges to encourage my team colleagues :-) Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

DT

Delphine T.

Small-Business (50 or fewer emp.)

3/10/2023

"International Women’s Day Webinar"

4/5

What do you like best about Benevity?

Providing great and eye-opening webinar on gender equity as well as means to close the gap in a respectful way. Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Cannot say anything there as I am just starting the learn about Alaya Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

Raising awareness and bringing some ways to support and empower Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Salvador F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salvador F.")
SF

Salvador F.

Enterprise (\> 1000 emp.)

2/18/2023

"Different ways of helping in a single site"

5/5

What do you like best about Benevity?

Donations are really easily made and facilitate organizations to track the contributions members have made to match them Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Volunteering activities are limited in some regions, but they increase as charities keep joining the platform Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

Donations are easily tracked and employees don't need to notify whenever they donate for matching it Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
UM

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

5/23/2023

"Interesting engagement"

4.5/5

What do you like best about Benevity?

Ease of accessing the portal, friendly and colour engagement methods, easy-to-create challenges Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Nothing in particular, I am happy with the portal Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

I am able to keep up with the challenges and able to share my volunteering activities with other colleagues. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry")
UL

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

4/11/2023

"Very interesting platform"

5/5

What do you like best about Benevity?

The platform has a lot of different activities or entities that we can reach/ join.

the filter option is really good because not only allows to search by Geolocation but also by topics.

The challenges are also interesting. Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Could be interesting if we received newsletter with some news, activities that occurred, some statistics.

For the normal usage of the platform, nothing to report. Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

I use the platform as a regular user, so i don't have any visibility of the actual benefit other then the fact that i feel personally more engaged with the community. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

AV

Alejandro V.

Enterprise (\> 1000 emp.)

5/12/2023

"Amazing experience"

5/5

What do you like best about Benevity?

Alaya is an excellent platform to facilitate doing things that help the world be a better place Review collected by and hosted on G2.com.

What do you dislike about Benevity?

Nothing in particular as I use in an easy way Review collected by and hosted on G2.com.

What problems is Benevity solving and how is that benefiting you?

It helps remembering and bringing attention to issues and social causes Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

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