--- title: Benevity Reviews meta\_title: 'Benevity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 185 reviews by the users' company size, role or industry to find out how Benevity works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 185 scale: '5' date\_modified: '2026-08-09' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### Benevity Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Benevity to be **very easy to use** , appreciating the intuitive donation section and engaging challenges. [(10 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337737&qs=pros-and-cons#reviews) Users value the **engaging challenges** that encourage participation and support charitable activities seamlessly through Benevity. [(9 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337852&qs=pros-and-cons#reviews) Users value the **variety of volunteering opportunities** offered by Benevity, enhancing their engagement with impactful causes. [(7 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337845&qs=pros-and-cons#reviews) Users appreciate the **intuitive and engaging platform** of Benevity, which simplifies donations and volunteering efforts. [(6 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337762&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** at Benevity, enhancing their experience with valuable assistance and engagement. [(4 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337829&qs=pros-and-cons#reviews) Users experience **limited functionality** with Benevity, including navigation issues and inadequate search features affecting usability. [(7 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404395&qs=pros-and-cons#reviews) Users note the **limited volunteering options** beyond the US, making it hard to engage in Canadian communities. [(5 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337713&qs=pros-and-cons#reviews) Users report **poor customer support** , facing limited hours and challenges with service interruptions and donation handling. [(3 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404195&qs=pros-and-cons#reviews) Users face challenges with **reporting issues** , including limited customer service hours and difficulty in logging volunteer hours. [(2 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404474&qs=pros-and-cons#reviews) Users face challenges with **limited email support** for service interruptions, affecting timely assistance during issues. [(1 mentions)](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404519&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Benevity ##### 1. Ease of Use Users find Benevity to be **very easy to use** , appreciating the intuitive donation section and engaging challenges. [ See 10 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337737&qs=pros-and-cons#reviews) See Related User Reviews ![Shailesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh S.") SS Shailesh S. Enterprise (\> 1000 emp.) 4.5/5 "Simple, Easy-to-Adopt Platform for Employee Giving and Volunteering" What do you like about Benevity? It makes it simple to manage employee giving and volunteering, and the platform is easy for both admins and users to adopt and use. ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.") JP Jackie P. Enterprise (\> 1000 emp.) 4.0/5 "Easy Volunteer Tracking and Time Logging" What do you like about Benevity? Easy to track volunteer opportunities and time volunteering ##### 2. Challenges Users value the **engaging challenges** that encourage participation and support charitable activities seamlessly through Benevity. [ See 9 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337852&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for team bulding" What do you like about Benevity? I love that Alaya lets me share local causes with my teammates that live all around the world Alaya helps reduce the distance to help. I also love the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Sales Enablement" What do you like about Benevity? easy to use and I love the challenges. I learn new things about my community and fellow colleagues. ##### 3. Volunteering Users value the **variety of volunteering opportunities** offered by Benevity, enhancing their engagement with impactful causes. [ See 7 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337845&qs=pros-and-cons#reviews) See Related User Reviews ![Shailesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shailesh S.") SS Shailesh S. Enterprise (\> 1000 emp.) 4.5/5 "Simple, Easy-to-Adopt Platform for Employee Giving and Volunteering" What do you like about Benevity? It makes it simple to manage employee giving and volunteering, and the platform is easy for both admins and users to adopt and use. ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.") JP Jackie P. Enterprise (\> 1000 emp.) 4.0/5 "Easy Volunteer Tracking and Time Logging" What do you like about Benevity? Easy to track volunteer opportunities and time volunteering ##### 4. Impact Users appreciate the **intuitive and engaging platform** of Benevity, which simplifies donations and volunteering efforts. [ See 6 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337762&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Robust all-in-one platform with global reach, but the interface feels outdated" What do you like about Benevity? An all-in-one corporate responsibility platform that brings together volunteering, giving, and community work in one place. It feels very robust and s ![Akshay B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akshay B.") AB Akshay B. Enterprise (\> 1000 emp.) 5.0/5 "Effortless Giving and Volunteering Made Simple" What do you like about Benevity? I like how easy Benevity makes it to discover causes, donate, and participate in volunteering all in one place. The platform is intuitive, engaging, e ##### 5. Customer Support Users commend the **exceptional customer support** at Benevity, enhancing their experience with valuable assistance and engagement. [ See 4 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337829&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 3.5/5 "User-Friendly Platform with Great Support, Minor Room for Improvement" What do you like about Benevity? Benevity is highly user-friendly and easy to navigate, even for those who are new to corporate giving platforms. The dashboard presents clear options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Alaya by Benevity" What do you like about Benevity? Very helpful Customer support manager, great challenges, many volunteering opportunities in the biggest cities, great toolkits. Very easy to use ### 5 Cons or Disadvantages of Benevity ##### 1. Limited Functionality Users experience **limited functionality** with Benevity, including navigation issues and inadequate search features affecting usability. [ See 7 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404395&qs=pros-and-cons#reviews) See Related User Reviews ![Jackie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie P.") JP Jackie P. Enterprise (\> 1000 emp.) 4.0/5 "Easy Volunteer Tracking and Time Logging" What do you dislike about Benevity? Home screen feels cluttered with different options ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Robust all-in-one platform with global reach, but the interface feels outdated" What do you dislike about Benevity? The interface is fairly difficult to navigate and feels a bit outdated. I also keep seeing past volunteering events show up in the suggested content, ##### 2. Mission Accessibility Users note the **limited volunteering options** beyond the US, making it hard to engage in Canadian communities. [ See 5 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=2337713&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 3.0/5 "Robust all-in-one platform with global reach, but the interface feels outdated" What do you dislike about Benevity? The interface is fairly difficult to navigate and feels a bit outdated. I also keep seeing past volunteering events show up in the suggested content, JP Jonathan P. Mid-Market (51-1000 emp.) 5.0/5 "Great Platform to volunteer on your community" What do you dislike about Benevity? The lack of volunteering work around the state. ##### 3. Poor Customer Support Users report **poor customer support** , facing limited hours and challenges with service interruptions and donation handling. [ See 3 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404195&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.") JI Jessica I. Enterprise (\> 1000 emp.) 4.0/5 "Highly satisfactory" What do you dislike about Benevity? The customer service hours for service interruptions are very limited and only by email. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Best-in-class social impact software" What do you dislike about Benevity? Spark can feel "clunky" at times. The UX is ultimately user friendly, but from the admin side you might need to hop and out of a couple of different s ##### 4. Reporting Issues Users face challenges with **reporting issues** , including limited customer service hours and difficulty in logging volunteer hours. [ See 2 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404474&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.") JI Jessica I. Enterprise (\> 1000 emp.) 4.0/5 "Highly satisfactory" What do you dislike about Benevity? The customer service hours for service interruptions are very limited and only by email. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "It's our second year with Alaya. We are still looking for better ways to utilize the platform." What do you dislike about Benevity? 1. Before Alaya's convergence to Benevity, we were unable to receive the donation receipt. 2. The platform does not handle certain types of donations ##### 5. Email Issues Users face challenges with **limited email support** for service interruptions, affecting timely assistance during issues. [ See 1 mentions ](https://www.g2.com/products/benevity/reviews?filters%5Bsentiment_snippet%5D=1404519&qs=pros-and-cons#reviews) See Related User Reviews ![Jessica I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica I.") JI Jessica I. Enterprise (\> 1000 emp.) 4.0/5 "Highly satisfactory" What do you dislike about Benevity? The customer service hours for service interruptions are very limited and only by email. ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 8/16/2021 "Exceptional" 5/5 What do you like best about Benevity? Alaya is a beautiful dashboard, and the support team is extraordinary - special shoutout to our wonderful rep, Mathilde :) We are currently ramping up the software and are excited to see how everything turns out after the go-live! I am confident the company will enjoy this opportunity to engage with volunteering and fundraising in a more intentional way and in a central location. Review collected by and hosted on G2.com. What do you dislike about Benevity? My only critical note is that my team misunderstood some of the features available during the discovery process. Because of this, we had to spend a little extra time at the beginning of the ramp process to find solutions with our rep. Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? 1-employee connection & sense of purpose 2-deeper engagement with nonprofit customers/partners 3-meeting the moment more quickly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Reyes L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reyes L.") RL Reyes L. Corporate Travel Manager Mid-Market (51-1000 emp.) 5/25/2021 "A great platform where many voluntary projects find visibility :)" 5/5 What do you like best about Benevity? You can choose from local and many other projects that you can help in remote and worldwide. The platform gives a lot of visibility to any voluntary project and encourage people to participate and collaborate to do good for others, not setting limits only around donations, sometimes it is just about using your time and knowledge, and that's very satisfying. Review collected by and hosted on G2.com. What do you dislike about Benevity? I'd like to see more local projects, as people feel close to their communities and see with their own eyes the impact of their actions. Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? Our employees are more aware of others' economic and social situation. Alaya facilitates access to those projects that help many people to improve their well-being. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Mid-Market (51-1000 emp.) 9/10/2021 "Opening your horizon while helping the community" 4.5/5 What do you like best about Benevity? I like the wide range of activities and that we can filter according to our skills. I also like that we can go with colleagues, it creates a nice group dynamic. Review collected by and hosted on G2.com. What do you dislike about Benevity? Sometimes the skills could be a little clearer, especially IT skills required (emails and excel are not the same as coding) Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? I went to help a farmer clean their pastures. Sometimes, living in the city, we are a little disconnected from where our food comes from. It was an opportunity to re-open the dialogue and see their life and struggles. I also would like to distribute food in the future (I had registered but it was canceled with Covid and I did not see it pop up again, but I should have checked more closely) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") UA Verified User in Airlines/Aviation Enterprise (\> 1000 emp.) 5/3/2021 "A dynamic and creative team proposing loads of projects that matter.." 5/5 What do you like best about Benevity? Alaya helped us implement a platform that is supporting us join forces to support good causes. We have been able to add value as individuals to our aviation industry by supporting Airlink but not only. Alaya team is an extraordinary team of people who genuinely is helping us help others. The chain of support that it creates is amazing. Always positive and very professional. Stepping back from the year we had together, I can say we made a great impact thanks to the mindset of the people of our organisation and the great energy Alaya team brought us. If you want to find the right partner to create wonderful projects and develop a beautiful mindset in your organisation... Alaya is the one. Review collected by and hosted on G2.com. What do you dislike about Benevity? Nothing - Price should be reviewed. Too expensive. Review collected by and hosted on G2.com. Recommendations to others considering Benevity: nothing Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? Alaya helped us implement a platform that is supporting us join forces to support good causes. We have been able to add value as individuals to our aviation industry by supporting Airlink but not only. Alaya team is an extraordinary team of people who genuinely is helping us help others. The chain of support that it creates is amazing. Always positive and very professional. Stepping back from the year we had together, I can say we made a great impact thanks to the mindset of the people of our organisation and the great energy Alaya team brought us. If you want to find the right partner to create wonderful projects and develop a beautiful mindset in your organisation... Alaya is the one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MN Matilda N. Sustainability Officer Mid-Market (51-1000 emp.) 5/25/2021 "Nice and easy way for colleagues to contribute to their community and the environment!" 5/5 What do you like best about Benevity? User-friendly/easy to use and good level on the challenges so that everyone can find a challenge that suits them. Review collected by and hosted on G2.com. What do you dislike about Benevity? A bit confusing that you must join a team after your registration. Would have been better if you have to select a team in the registering process or in another way make it by default that you have to select a team. Many of us received hopeys from challenges before entering teams and therefore, the teamscores do not include all points we received during our team competition. Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? I have received valuable insights on e.g. streaming, water use and about food/beverages (e.g. coffee!). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NR Natacha R. Sustainability Coordinator Mid-Market (51-1000 emp.) 5/31/2021 "A great tool to develop positive change within corporations" 5/5 What do you like best about Benevity? Alaya bridges individuals with organizations in an easy, plug&play manner, encouraging each and everyone to participate in giving-back initiatives without the hassle of organizing it yourself. In addition, the "challenge" section of Alaya allows people who are unfamiliar with sustainability to step-by-step improve their day-to-day activities to live a more wholesome, eco-friendly lifestyle. Review collected by and hosted on G2.com. What do you dislike about Benevity? Sometimes the information can get lost between the NGO, the individual, the company, and Alaya. But overall, a great experience: 10/10 recommend. Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? As a company, we are tracking and working on improving giving-back to the communities through the platform where it is easy and efficient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic NE Nicolas E. Strategic Project Manager Enterprise (\> 1000 emp.) 5/27/2021 "Fantastic platform to give back to the community" 5/5 What do you like best about Benevity? The userfriendliness of the platform the easiness to give back to the community easiness to create an event Easy to login thanks to the integrated SSO login with my company Review collected by and hosted on G2.com. What do you dislike about Benevity? Would prefer even more personalisation of the dashboard platform but this is already well done. in the beginning the platform might appear crowded and busy when we don't know yet all the functionalities Review collected by and hosted on G2.com. Recommendations to others considering Benevity: I would totally recommend companies to implement Alaya in their organisation. it enables to accelerate on volunteering and employee awareness towards sustainability other than just environment. Very nice way to get involved with the local and global communities Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? Lack of time to find actions to volunteer one platform does it all the options offered to do either on the field or digital/self challenge Happy to be able to take challenges on my own Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 8/20/2021 "Alaya is one of the best solidarity platforms" 5/5 What do you like best about Benevity? Alaya is one of the best solidarity platforms I have collaborated with. It is very user-friendly, has many sustainable, fun, and supportive challenges which can be used to help others. 100% recommended! Review collected by and hosted on G2.com. What do you dislike about Benevity? I can't find anything I don't like. It's a complete platform. Review collected by and hosted on G2.com. Recommendations to others considering Benevity: Alaya is one of the best solidarity platforms I have collaborated with. It is very user-friendly, has many sustainable, fun, and supportive challenges which can be used to help others. 100% recommended! Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? Alaya makes the teams more connected, generating healthy competition between them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SB Sofia B. Senior Associates 2 - Strategic Priorities PMO Enterprise (\> 1000 emp.) 9/16/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Inspirational for a better me" 5/5 What do you like best about Benevity? The challenges that inspire one to improve daily routines - little effort with big impact. Review collected by and hosted on G2.com. What do you dislike about Benevity? There are little activities to support in Zurich , in comparison to Geneva. Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? I have had the intention to engage for a purpose for a long time but I just didn't because I didn't know where to start. With Allaya you have all possibilities condensed in one platform without the need to "lose" time in research etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jasmin K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jasmin K.") JK Jasmin K. Head of Corporate Responsibility Enterprise (\> 1000 emp.) 3/18/2021 "Alaya helps us to bring our purpose to life!" 4.5/5 What do you like best about Benevity? Alaya helps us to bring our purpose to life through corporate responsibility activities. We believe that the best value we can contribute to society is our knowledge and expertise. That’s why we have chosen Alaya’s platform and skills-based volunteering features. It allows our employees to give back to society in line with their own values and in a flexible way. What makes Alaya unique for me are the great people behind the organisation that are as agile, innovative and passionate about doing good at work as I am. Review collected by and hosted on G2.com. What do you dislike about Benevity? Nothing to mention in regards of Alaya.! Review collected by and hosted on G2.com. Recommendations to others considering Benevity: A great platform and team I can recommend to work with Review collected by and hosted on G2.com. What problems is Benevity solving and how is that benefiting you? We use the platform for volunteering (focus on skills-based), donations, Purpose Challenges and tailor-made events for our people. Review collected by and hosted on G2.com. 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