BaxterProphet is a comprehensive Service Parts Planning solution designed to optimize inventory management and enhance customer satisfaction. By leveraging advanced forecasting and automation, it enables organizations to reduce inventory carrying costs, improve first-time fix rates, and increase overall productivity. As part of the BaxterPredict platform, BaxterProphet provides end-to-end predictive capabilities that transform service supply chains into strategic financial drivers. Key Features and Functionality: - Total Cost Optimization: Utilizes a proprietary approach that considers stockout costs, forecasted demand, order costs, carrying costs, and lead times to ensure efficient inventory planning. - Inventory Optimization: Calculates ideal target stock levels by modeling part, site, and customer criticality attributes to meet service supply chain objectives. - Logistics Network Optimization: Identifies and maintains optimal logistics networks and associated rules to accurately map demand and service contracts to sites based on business goals. - Forecasting: Predicts demand using historical data and projected service contracts to prevent excess inventory and backlogs. - Replenishment & Redeployment: Executes orders to balance field service inventory within the logistics network, considering backlog criticality and potential costs. - Supply Order Automation: Automates purchase and repair orders, accounting for scrap rates, supplier performance, and budget constraints to maintain inventory availability. - Lifecycle Management: Plans for key service lifecycle events, including new product introductions and end-of-life scenarios, ensuring inventory availability and minimizing obsolescence. - Excess Management: Identifies surplus materials that can be utilized, sold, or scrapped to achieve service inventory planning goals. - Planning Analytics: Provides ongoing review of key performance indicators such as fill rate and service level to prioritize corrective actions and identify continuous improvement opportunities. Primary Value and Problem Solved: BaxterProphet addresses the complexities of service parts planning by providing a solution that reduces inventory and logistics-related costs while meeting or exceeding service level agreements. It frees up working capital tied in excess inventory, enhances planner productivity through automation, and leverages AI-powered insights to improve decision-making in new product introductions and last-time-buy scenarios. By integrating these capabilities, BaxterProphet transforms service supply chains into strategic assets that drive profitability and customer satisfaction.