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BatchDialer Reviews & Product Details

JL
CEO
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about BatchDialer?

Easy to use, fair prices, quality product. We've tried mulitple other dialers but we've been using this one for nearly half a decade now, and my team loves it! Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

Rotation of phone numbers isn't always the easiest Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Better dialer than we had before Review collected by and hosted on G2.com.

BatchDialer Overview

What is BatchDialer?

BatchDialer is a powerful and comprehensive outbound dialer solution designed to drive efficiency and productivity for businesses. With features such as multi-line dialing, call recording & forwarding, IVR, and customizable agent scripts, BatchDialer empowers sales, marketing, and BPO teams to effectively reach their target audience and achieve their goals. The unique offerings of BatchDialer, such as phone number reputation monitoring, rapid fire dialing mode, property details in-view, and included phone numbers, provide businesses with a competitive edge. By streamlining campaign management, ensuring compliance with regulations, and providing valuable insights and tools, BatchDialer enables businesses to optimize their telecommunications efforts, maximize productivity, and drive meaningful connections with customers.

BatchDialer Details
Languages Supported
English
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Seller Details
Year Founded
2018
HQ Location
Tempe, Arizona
LinkedIn® Page
www.linkedin.com
136 employees on LinkedIn®
Description

A certified Great Place to Work, BatchService is a real estate data and technology company. We provide visibility into real estate assets through real-time property intelligence, empowering real estate professionals to better identify opportunities and directly engage with property owners, investors, and agents. BatchService provides a suite of tools to manage client records, organize lists, comp properties, and surface investor insights. Our developer-friendly API endpoints fuel innovation for the proptech ecosystem.


Phill  S.
PS
Overview Provided by:

Recent BatchDialer Reviews

JL
Justin L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great dialer for us"
Easy to use, fair prices, quality product. We've tried mulitple other dialers but we've been using this one for nearly half a decade now, and my t...
Chavel D.
CD
Chavel D.Small-Business (50 or fewer emp.)
4.0 out of 5
"VM Recording & Billing"
Pretty straight forward system. The location for your training vids is pretty poor. Having to go to youtube to find training vids and they're eithe...
SS
Scott S.Small-Business (50 or fewer emp.)
5.0 out of 5
"BatchDialer, BatchLeads & the Support Teams are a Winning Combination."
When we were introduced to BatchDialer, we had been using MOJO for a couple years. However, the integration with my CRM was difficult and time cons...
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BatchDialer Media

BatchDialer Demo - Improve Operations And Increase Connection Rates
Increase productivity and maintain a clean calling reputation with the world's fastest cloud-based smart dialer.
BatchDialer Demo - Prevent Spam Labels
Make spam labels a thing of the past. BatchDialer's phone number monitoring powered by Caller ID Reputation helps businesses stay proactive and responsive to any potential flags, ensuring that businesses maintain a trusted and credible image.
BatchDialer Demo - Speed to Lead
With our advanced dialing capabilities and rapid fire mode, BatchDialer maximizes agent efficiency and reduces wait time to near-zero, allowing businesses to capitalize on valuable opportunities in real-time and deliver exceptional customer experiences.
BatchDialer Demo - Meaningful Connections
Seamless integration with BatchLeads allows businesses to leverage comprehensive lead data and enrich customer interactions. With property details in-view, agents can access valuable information in real-time, enabling personalized conversations that foster stronger connections and drive successfu...
BatchDialer Demo - Smarter Campaigns
BatchDialer empowers businesses to coach agents effectively, optimize performance, and organize accounts seamlessly through features like call monitoring, whispering, customizable scripts, and advanced campaign management tools.
Answer a few questions to help the BatchDialer community
Have you used BatchDialer before?
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Video Reviews

34 out of 35 Total Reviews for BatchDialer

4.4 out of 5
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34 out of 35 Total Reviews for BatchDialer
4.4 out of 5
34 out of 35 Total Reviews for BatchDialer
4.4 out of 5

BatchDialer Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BatchDialerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Chavel D.
CD
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

Pretty straight forward system. The location for your training vids is pretty poor. Having to go to youtube to find training vids and they're either outdated or not the official batchdailer training vids where the youtuber adds their own training specific to them. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

The vm delivery system fails 40% to 50% of the time. Bad enough we don't get them direct when calling but when we do our "VM Drop" the message is cut off by 60% or not delivered at all and when delivered it's delivered 1 1/2-2 days later. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Customer Support but even then their support is very slow. I spent 2 1/2 to 3 hrs on hold, with customer support on what I considered very basic questions. If the response from batchdailer mgmt is, "Well you should take into account we are helping other customers" my response is, Why???

The system should be working as advertised. The training video's should be easy to find (they're not) and accurrate, they're not. The questions raised by customers should be addressed in your training video's and your training video's should be updated (they're not) so you wouldn't have "so many calls".

We're Entrepreneur's, go-getters, not lazy minded or helpless (least not most of us). If the training you provide along with the video's and easily ability to find them we wouldn't have to waste our time or your VA's time with what are really basic system questions. Review collected by and hosted on G2.com.

SS
Transaction Coordinator
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BatchDialer?

When we were introduced to BatchDialer, we had been using MOJO for a couple years. However, the integration with my CRM was difficult and time consuming to execute.

We had been using BatchLeads for over a year and the decision to integrate BatchDialer was an easy one. Our MAJOR reason solely rest on the shoulders of the Support Team at BatchLeads. No matter the problem or reason, the support team is quick with a fix. They take responsibility for everything on their end or guide you to the library of understandable tutorials to help you become an expert. Making the decision to move from MOJO to BatchDialer was an easy one. Since then productivity has increased and it is more enjoyable to make calls when everything is at your fingertips.

BatchDialer, BatchLeads & the Support Teams are a Winning Combination. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

BatchDialer uses the computer for the connection. I hope in the near future it will connect with my cell phone and not my laptop or desktop. Quality of the calls certainly would be improved. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Batchdialer solves the arduous intigration process problem we had with our CRM. We used MOJO for years along with a robust CRM, but the intigration between the two was difficult at best. We moved our CRM to BatchLeads and when Batchdialer was introduced we made the switch. Review collected by and hosted on G2.com.

John C.
JC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

The user interface beats the competiton by far! Its the easiest dialer to use and the connection rate is spectacular. We have used other competitors and will never go back. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

Nothing, BatchDialer delivers on all accounts. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Connection rate and easy of use and implementation Review collected by and hosted on G2.com.

DG
Acquisitions/Wholesaler
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

That it integrates with BatchLeads, and it has a 3-line dialer. Customer Support is great too. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

The price is a bit to high. I'd be happier if it was $99/month instead of $139. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

I use the 3-Line dialer, which saves me time. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

Landree and the Customer Support team with BatchDialer are amazing. They are extremely knowledgeable and responsive. Additionally, it's ease of integration between my CRM and other Systems are top notch. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

Regarding the system itself, it's a solid Dialer, however there are still a few minor upgrades to be made before I'd consider it perfect. Mainly, the ability to capture lead flow between initial contact through closing is very limited. Hopefully developers keep this in mind and continue improving the software. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

BatchDialer helps solve the issue of having easy integration between multiple softwares. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

The organization of everything on the backend and the training they provide. Not only do they have actual free classes but there are very informative videos on what to do about any situation and if that doesn't help you they have a very responsive chat box. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

I'm not sure if this is a batchleads or batchdailer problem but my contact rate to the correct number is very low. However, I just took a class on how to get my contact rate up and I hope that helps. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

BD is solving the problems of calling each person individually. The benfit for me is that I can be the administrator of the account and set everything up but I dont have to call and I can bring in an 'agent' that does all my calling for me without having to pay an additional fee (because I took it off my profile - see terms for details on that) Review collected by and hosted on G2.com.

Jonathon G.
JG
Stocker
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

Ease of Integration, customer support from Landree Morby Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

Honestly the price. As a loyal customer to Batchleads if we could price bundle or gave a discount to your loyal customers. That would make a great experience. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Multi line dialer, 10 times faster than single line dialing Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

I love the customer service and the tripple line dialer Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

I hope that one day really soon it will be fully integrated with other systems like Batch Leads and Podio so that they can all be linked and if I make any changes to a lead in one it will transfer over to the rest. I also think that I should have the ability to text the leads I dial. The System does not make it easy to recieve inbound calls. I do feel like the system overall is a bit clunky and things could be simplified. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Helping me quickly dial more leads per hour Review collected by and hosted on G2.com.

Rory P.
RP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about BatchDialer?

BatchDialer helps make dialing multiple phone numbers while prospecting for leads. I appreciate how easy it is to use once I attended the information classes. It makes prospecting for leads more efficient. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

The only downside I can think of is when I first used BatchDialer, I didn't know how to set up the voicemail feature. When numbers were called, but one picked up, the other calls had no way to respond back. However, once I understood how to set up that feature, missed calls went to voicemail for follow-up later. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

The volume of prospecting calls can increase, and the efficiency of trying to make contact with sellers who might want to sell their home. This has allowed us to reach out to more sellers than just dialing without BatchDialer. Review collected by and hosted on G2.com.

Cassie W.
CW
Real estate agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about BatchDialer?

Very intuitive and great integration options. It makes a massive workload much more efficient, streamlined and organized. I love the batch family community and support. Review collected by and hosted on G2.com.

What do you dislike about BatchDialer?

There could be a few more customization options available. Review collected by and hosted on G2.com.

What problems is BatchDialer solving and how is that benefiting you?

Hand dialing is too time consuming when calling large amounts of people in a day. Also, hand dialing can interfere with your cell number being flagged as spam. Review collected by and hosted on G2.com.