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285 Basis Reviews
Overall Review Sentiment for Basis
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The platform is easy to navigate and train team members. We have an excellent Customer Success Manager who offers support and optimization recommendations whenever needed. Review collected by and hosted on G2.com.
The user access is limited. Since I have been added on to our agency account, I am unable to view Help Center in its entirety. Review collected by and hosted on G2.com.
Training and support are awesome! Kallie, my rep, is very knowledgeable and extremely patient. Review collected by and hosted on G2.com.
I would like to see the software store more regularly used data so I don't have to re-enter the same thing over each time I update ads. Review collected by and hosted on G2.com.
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The customer service is by far the best thing about Centro. We have many options in terms of DSP’s but having John Botero and Christine Paulson there for any new features of troubleshooting is absolutely awesome! Review collected by and hosted on G2.com.
Not much of a dislike but I wish Centro had a geo-fencing feature like Simpli.fi Review collected by and hosted on G2.com.
Basis DSP makes managing display campaigns simple and easy. Kallie is always there to offer help and answer my ridiculous questions, and the DSP Support team always replied promptly and thoroughly. Review collected by and hosted on G2.com.
I would enjoy a reporting feature that allows for the customization of all columns (impressions, clicks, etc) to cut out extraneous metrics such as completion rate for standard display campaigns. Review collected by and hosted on G2.com.
Easy to use platform with amazing capabilities! Support from and working with our Customer Success Manager :) Review collected by and hosted on G2.com.
I have no major complaints. Centro support is always working with us to make sure we find solutions to any problems. Review collected by and hosted on G2.com.