Video Reviews
Solid Platform
285 Basis Reviews
Overall Review Sentiment for Basis
Log in to view review sentiment.
Basis/Centro's staff is extremely friendly , helpful, and eager to help. The platform itself is simple and easy to use and reacts quickly to changes making real-time optimizations more effective. Creatives are also approved relatively fast compared to other DSPs. Review collected by and hosted on G2.com.
The UI feels a bit outdated and there is not as much scale as other platforms. It would also be great to see some sort of bulk editing tool in future versions to make optimizations quicker and easier. Review collected by and hosted on G2.com.
I like that our representative has always been communicative and accessible for any and all issues we encounter with Basis. The platform is also easy to use and mostly reliable. Review collected by and hosted on G2.com.
The platform feels like it's constantly under construction, whether it's just going very slowly or there's a new bug somewhere in the system. Review collected by and hosted on G2.com.
Besides the platform being very easy to use, the customer service is excellent. Whether you have a simple question or complex question the customer service team is always an email or call away. When I first started using the platform my customer success manager took hours walking me through step by step. I highly recommend using Basis. Review collected by and hosted on G2.com.
There isn't anything that I dislike about Basis. Review collected by and hosted on G2.com.
I've been using different Platforms for over 18 years now and helped develop a few. Centro DSP is robust enough to handle everything I need. The UI is intuitive and the work flow is simple to learn and follow. The system allows me to create audiences and targeting so ALL my campaigns are at peak performance right out of the gate. No guesswork just quality performance and traffic. The support staff has been amazing and I cannot say that about very many companies that offer support. Customer service is alive and well here at Centro. And fast too, did I mention how fast they respond? Review collected by and hosted on G2.com.
One user login per company. Not able to edit creative code once it has been uploaded, have to resubmit and rename which get a little bulky. I would also like to see Campaigns as a selection in the left toolbar. And I'd like to be able to Edit reports instead of re-running. Also scheduling them for a daily run and send would be great! Review collected by and hosted on G2.com.
The Centro team's support is fantastic, and visibility on reporting and performance within the tool along with the ease of use. Review collected by and hosted on G2.com.
Some of the planning experiences could be improved - helping us determine appropriate spend levels based on available volume, etc. Review collected by and hosted on G2.com.
Being able to understand how to utilize the DSP and showcase it back to our customer is amazing. To get to interact with people who understand and love to hear feedback on how they can improve there system was great. Review collected by and hosted on G2.com.
The basis training was great and everything was very informal. Review collected by and hosted on G2.com.
Basis is easy to use and becomes super intuitive after only a few uses. Once a user figures out the basic functionality, it's off to the races for their client campaigns. From campaign customizations to running reports, this system has it all. Not only that, but the team at Centro sets users up for success with their free training sessions. For never having lived in the programmatic world before, these sessions helped bring an instant understanding to a brand new technology for my firm. Review collected by and hosted on G2.com.
The only thing I've found that I dislike so far is the user access. At this point we are only allowed one user account for our entire firm. However, it is my understanding that a new functionality will be added soon to have multiple user accounts available. Review collected by and hosted on G2.com.
