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53 Barracuda Backup Reviews

4.4 out of 5
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53 Barracuda Backup Reviews
4.4 out of 5
53 Barracuda Backup Reviews
4.4 out of 5

Barracuda Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Barracuda BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Peter R.
PR
IT Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda Backup?

I like the fact that I have a copy on site and that is replicated to the cloud - also that my Office 365 Tenant and all OneDrive data is also backed up. Common misconception that you don't need to backup up O365! Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

No much i don't like about this product - I haven't yet found something I can't do with it in terms of backing up what is required or restoring lost data Review collected by and hosted on G2.com.

JG
Director of IT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda Backup?

1. We no longer have to make ready any media to be picked up and stored off-site. 2. I can control what to backup, when and how often. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

During the almost 2 years of using the backup solution, I've not seen anything I dislike. Review collected by and hosted on G2.com.

Verified User in Government Relations
AG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda Backup?

Barracuda backup is very easy to use and set up. Having data replicated to the cloud all in one solution really gives you that peace of mind. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Drill downs could be a little cleaner on the restore browser. The most aggravating thing I have come across is the alerting on disabled e-mail accounts. I want them backed up but I do not want to get alerted of this. It sends out pointless e-mails and makes it appear as if there was an issue with the backup when there was not. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Barracuda Backup?

Robust running backup tasks and easy to use interface. Statics and reports are useful. Easy to configure backup jobs. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Different supported firmware's for cloud and locally controlled appliances makes difficult to manage. No central console for configuring & installing agents not available. Backup task report for individual computer is required to send to each user for compliance purpose is missing. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda Backup?

I can set these and forget. Plenty of granularity for both backup sources and schedules. Will backup VMWare hosts and can drill down all the way to file level of any guest from the web interface of any backup. Restore is a breeze and was a lifesaver for one particular time where partial disaster recovery was needed. Also came in handy for ransomware when an end user ended up encrypting all the files on a network share. Email notifications for backup status and completion, as well as retention periods so you don't max out the local storage Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Not much to dislike here. Sometimes vmware snapshots need to be consolidated for incremental backups to work, and cloud transfer can take a while, but that depends more on bandwidth and whether or not it is the initial backup. Retention policies are a learning curve, but support is available to answer and explain anything you're having trouble with. The live boot feature is slow and clunky, and really provides no benefit other than grabbing something of that machine really quickly-live boot instances are not public. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Barracuda Backup?

The ability to do live views of your backup Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Wow very little to many great things that are good with it Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Barracuda Backup?

Everything is automatic with custom build schedules Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

when you call support you cannot jump from solution to solution, you must open a new case for each solution Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda Backup?

Barracuda backup has provided us an easy method to back up file for DR as well as daily backups. The graphical interface is easy to use and manage. I like have all my clients at the click of a mouse. I like being able to check status reports. Barracuda support is reliable and they are efficient in telling me what the problem is. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

The thing I dislike the most is how some of the setups require a lot more extensive work and they promise to sync everything for you. I've had to refer to their FAQ website a handful of times. I wish it had a link or help option right on the user interface. Review collected by and hosted on G2.com.

TG
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda Backup?

Very easy to use and support is a phone call away. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

I dislike some of the vague errors reported by the console, but support can help you through it. Review collected by and hosted on G2.com.

Alexandra P.
AP
Founder
Marketing and Advertising
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Barracuda Backup?

Anytime I needed support, they were very responsive and helpful. The service is reliable and affordable, offers great reporting tools and notifications, and was easy to use. Review collected by and hosted on G2.com.

What do you dislike about Barracuda Backup?

Occasional lags getting current on new product updates could be annoying. Review collected by and hosted on G2.com.