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Bark.com Reviews & Product Details

Marabelle B.
MB
Certified Life Relationship Coach
Consulting
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
(Original )Information
What do you like best about Bark.com?

Nothing at all. I thought this would be helpful in acquiring clients who were looking for life coaches, instead nothing happened. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Where do I begin? The leads I received, I don't believe are real. There are so many people desperate for life coaching that no one responds to your requests?

It does not make any sense at all.

I was on Bark for a few days when I got an email for a discounted rate of $90, so I decided okay, how much can that hurt me? Nothing but a loss of $90 plus about 10 credits left - clearly not enough for anyone requesting services.

Also, what is the deal with people asking to spend a higher credit amount when not one coach with common sense would respond if they knew the person was being absolutely serious? So are we made to believe the person asking you to spend 17 credits as opposed to the one asking for 10 credits is more serious about their journey?

It is clear this is where the run around begins when Bark keeps asking you to spend more money on credits towards leads that are fictitious and who knows where the emails are going.

Of course, they don't want to refund the $90 I spent, claiming they don't return funds. Funny because the offer is if you spend money and don't gain any clients, they return your money.

Every now and then, I will get away from having to spend money on BS sites or other retail businesses selling shady products, but it's also clear I didn't do enough research upon spending the $90 which I plan on refuting with my credit card company. Once the money is returned, I will ask them to delete my account, as I don't even see a choice to delete your account and no reason to continue to keep a profile on there, when there’s no one who’s really signed up looking for help. Reminds me of another site (initials AM), which no longer exist who did the same exact thing.

It saddens me when someone has a great idea but decides it's easier to rip people off then actually being a viable business to business in helping others succeed.

When it comes to any site, especially business to business, please do extensive research. It is clear Bark tries to hide these sites on a search engine with other fictitious sites offering, “valued reviews” when they are also just as fake as the leads they offer.

If you are a business owner and found this site, lucky you. Take it from everyone who has offered their own experience, DO NOT use Bark under any circumstances. Save your money and find other means through advertising. Yes, it’s expensive but probably well worth the money.

Best of luck to all! Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Nothing at all. They are more about taking your money and scamming you. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're very sorry to hear that you haven't had a positive experience using our platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Return Policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.

All of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money you earn or repeat business you win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account.

Please get in contact at team@bark.com should you require any more information or help making the most of the platform.

Kind regards,

The Bark Team

Bark.com Overview

What is Bark.com?

Bark.com is in the top 10% of freelance platforms according to G2. We match customers with providers of professional services in over 800 services across the UK, US, Canada, Ireland, Australia, New Zealand, Singapore and South Africa. Our aim is to be the Amazon of services and we're always looking for new professionals. Customers answer a set of tailored questions, go through our full screening process and enter their contact information. You can review the lead details free, and if you like it, pay a small fee to view the contact details. Anything after that is yours to keep. Why not get started now and create a free profile to see what leads we have in your area: https://www.bark.com/sellers/create

Bark.com Details
Languages Supported
English
Show LessShow More
Product Description

Bark helps local freelancers by sending them customer requests relevant to their profession & location.


Seller Details
Seller
Bark.com
Year Founded
2015
HQ Location
London
Twitter
@barkteam
44,215 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
Description

Here at Bark, we are on a mission to revolutionise and become the market leader, go to online marketplace for professional services.Bark is the UK’s largest & fastest growing services marketplace, helping people find the right professional for their project in over 1,000 unique categories. The business is already in scale up mode, profitable with a proven model but still has the feel and agility of a startup with a team of over
60 people and most of its work still to do.We use cutting-edge technology and an extraordinarily talented team of people to solve an age-old problem; how to find the best available professional for any job, every time no matter what the need.We are a dynamic, exciting, forward thinking business – but with the financial security of a PE backed, revenue generating established company – so you get all the benefits of working in a scale-up environment (ownership, agility, responsibility and stimulation) without any of the worry. We placed sixth on the The Sunday Times Tech Track 100 and recently placed in the Sunday Times Best Places to Work for
0
4. With a presence in eleven countries globally with imminent plans for further expansion you can join us at a genuinely exciting time where a true impact can be made.


Bark T.
BT
Overview Provided by:
Official Account of the Bark Team

Recent Bark.com Reviews

Marabelle B.
MB
Marabelle B.Small-Business (50 or fewer emp.)
0.0 out of 5
"Waste of money"
Nothing at all. I thought this would be helpful in acquiring clients who were looking for life coaches, instead nothing happened.
Terry S.
TS
Terry S.Small-Business (50 or fewer emp.)
0.0 out of 5
"Their Starter Pack of credits is only good undeer certain conditions that they do not tell you"
Nothing. I received zero business after 4 months of trying to book buisness off their leads. Only 2 of 20 something people even responsed to my ema...
Laura W.
LW
Laura W.Small-Business (50 or fewer emp.)
0.0 out of 5
"Bark.com is a Complete Scam – Stay Far Away!"
NOTHING. This is a scam website. Wish I would have seen these reviews before I bought credits.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
17 people requested security information

Bark.com Media

Bark.com Demo - Bark.com Homepage
Many customers begin their request here
Bark.com Demo - Personal Trainer Page
Where customers would start finding a professional - in this case a personal trainer
Bark.com Demo - Customer Questions
Examples of the questions we might ask a customer, in this case for Personal Training.
Bark.com Demo - Join Bark as a professional
Start here to register as a Bark.com professional for free. See the leads in your area in seconds.
Answer a few questions to help the Bark.com community
Have you used Bark.com before?
Yes

296 out of 297 Total Reviews for Bark.com

1.5 out of 5
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296 out of 297 Total Reviews for Bark.com
1.5 out of 5
296 out of 297 Total Reviews for Bark.com
1.5 out of 5

Bark.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Bark.comQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Laura W.
LW
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

NOTHING. This is a scam website. Wish I would have seen these reviews before I bought credits. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I signed up for Bark.com, hoping to connect with potential clients who were actively seeking my services. What I got instead was a complete waste of time and money. After purchasing 18 leads, here’s what happened:

One person booked a call—only to cancel almost immediately, claiming they “found someone else” within 24 hours. That’s suspiciously fast.

Two people texted me back, but again, same story: “already found someone.”

Fifteen leads? Absolutely dead. No responses, no engagement, nothing. One email even bounced as undeliverable—why is Bark charging for leads that haven’t even been email-verified?

Bark does not require businesses to provide legitimate information like a company email, name, or website, making it impossible to vet these so-called leads before purchasing. If I’m paying premium prices for these contacts, why is Bark making it so difficult to determine if they’re real?

At this point, I strongly suspect Bark is manufacturing fake leads to keep people spending money. The lack of transparency, high costs, and near-zero return make it feel like a blatant scam. I have a few more lead credits left, but after that, I’m done.

If you value your time and money, do not waste it on Bark.com. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Bark.com claims to solve the problem of matching service providers with businesses and people Review collected by and hosted on G2.com.

SS
Operator/Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

It's easy to use but that doesn't say much Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

We've purchased 24 leads and only one of those leads turned into an actual job and even that job was a low revenue job.

We consistently need to request credit for bad leads and their answering system even has an option for reporting bad leads because it's so common. Lead quality ranges from no answer, to being told they didn't post on Bark and to stop contacting them, to the lead actually looking for a job. Overall it's been a poor enough experience for me to make the effort to find where I can provide a negative review of our experience. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It doesn't work effectively but it's attempting to provide leads. Review collected by and hosted on G2.com.

Terry S.
TS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bark.com?

Nothing. I received zero business after 4 months of trying to book buisness off their leads. Only 2 of 20 something people even responsed to my email or calls. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Customer service would not honor their start pack of credits because I used the wrong payment method? No one answers the phone or email on the leads which tells me they do not exist, are rude, or not serious. I spent almost $400 with no bookings before I decided this was not a good use of my money or time. I would not recommend them based on my experience. Their solution to my complaint was to spend more money. No..... Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

I needed to book gigs for my DJ business. Review collected by and hosted on G2.com.

CB
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

i got one huge lead in 2019 (this review is 11/2024) Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

many leads are fraudulent either somoene not actually existing, or someone actually looking for a job employment instead of someone to do a job for them.

I managed to pull a list of who else is using the platform as a "pro" and many of the users were operating fraudulently without license and insurance as there is no vetting for EITHER side.

When i get ahold of someone and find out they are not a valid lead bark refuses to except a recorded phone call in any way while still demanding proof. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

they arent solving problems, they are creating problems Review collected by and hosted on G2.com.

Petros F.
PF
President/CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bark.com?

We did get 3 clients from Bark. The bulk of leads though are manufactured. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Most leads are manufactured. Interestingly, when credits for leads run out, the leads in Bark increase markedly, making you think you are missing out on opportunities. This is just a scam, though. The leads aren't real. They are manufactured to make you want to re-purchase credits. They are also unethical in regard to how they charge. I explicitly set my account up to not purchase credits without my explicit authorization. They ignored my setting and charged me for credits anyways when I went to purchase a lead that required more credits than I had. Instead of the purchase not going through, they allowed it by charging my account even though I had it set up to not do so. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It didn't solve a thing. It caused me to waste time and money, believing that they were providing a legit service. They aren't. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Petros,

Thank you for sharing your experience and feedback. We're glad to hear that you secured clients through Bark, but we’re sorry to learn about the challenges you’ve encountered with leads and billing.

To clarify, Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired. The increase in lead notifications when credits run out is not intended to mislead but to ensure you're aware of ongoing opportunities. However, we understand how this may come across, and we value your insight on this matter.

Regarding billing, we want to assure you that if auto top-up is turned off, the system would not purchase a credit pack. However, in cases where you are low on credits and attempt to purchase a lead that requires more credits than available, the system will purchase the smallest credit pack to allow you to contact the lead. This is designed to ensure that you can access the lead without interruption, but we understand this may not have been your expectation.

We apologize for any confusion, and encourage you to reach out to our support team to review and address any discrepancies. Your feedback is extremely valuable to us, and we’re committed to improving your experience with Bark.

Kind regards,

The Bark Team

Kyle H.
KH
Personal trainer and owner of Semper Fitness LLC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bark.com?

not a thing. not one thing. They give fake leads and then they refuse to do refunds. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Eevrything sucks about Bark they have you buy these fake lead credits for their fake leads. then they talk you into sighning up for their fake program that is supposed to get you more traffic to your page wich it does not. Im so mad at myself for using them and paying them as much money as I did with out doing my resurch. It would be one thing If I was getting people on the phone and just not closing. However thats not the case I have a 87% close rate problem is, is the fact that no one answeres the phone because ITS NOT A REAL LEAD! The most resent one was a "lead" that specificly asked for me to call them so I purchased said lead and called them...it was a phone number to the Texas employent department....definetly a legit lead... Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

none it solves nothing it make problems and drains your bank account Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Kyle,

We’re sorry to hear about your experience and understand how frustrating it can be when leads don’t meet expectations. We take these concerns seriously and want to address them.

We strive to provide real, quality leads, and it’s concerning that you’ve encountered issues like the one you described. We’d like to investigate this situation further to understand what went wrong and how we can make it right for you.

Please reach out to us directly at team@bark.com so we can review your account and work towards a resolution. Your feedback is invaluable to us as we continue to improve our service.

Thank you for bringing this to our attention.

Best regards,

The Bark Team

SG
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

Absolutely NOTHING at all. If anything I will caution everyone against it. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Their starter pack offer where a new business takes no risk with the credit return guarantee is not available if purchased from the app.

My experience was a purchase from the app of $63.99 gave me only 20 credits, whereas the starter pack offer offered 70 credits for just ₹2150 aprox. I was sent emails about which went into my spam.

Now my 20 credits resulted in 4 leads, none of which lead to a purchase. When I contacted the customer care about the un informed purchase I made they were completely unwilling to make any allowances. No return of credits or refund, but tried selling the starter pack to me yet again.

To put this in perspective, me as a customer already made my 1st purchase for almost ₹3400 and received only a little over 1/4th the product (70 credits vs 20 credits) and with no return credit guarantee.

I am completely appalled at the lack of integrity a company can show in robbing new customers off their hard earned money even though they had every opportunity to change the outcome for the client. A simple partial refund and extra credit could have resulted in actual business for me and them.

Disgruntled, dissatisfied and disillusioned Bark customer. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

It was supposed to generate qualified convertible leads. Sadly, it has not done that, but scammed me of money. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Sujatha,

We're sorry to hear you have had a negative experience using the platform and we will pass on all your feedback internally.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased.

Professionals just need to ensure that they've used all the credits in the pack, and it's been 3 days since they purchased their last lead.

Credit packs which are purchased via the app are alternative and often smaller pack options for our professionals to purchase if they wish, and do not state they are Get Hired Guarantee eligible. Please do email team@bark.com directly if you have any questions about payments made via the app, and we can explain this in greater detail at your request.

Kind regards,

The Bark Team

Brian F.
BF
A/V Technician
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

Unfortunately for Bark, there is nothing i like about it. Even customer support wasnt good, they seemed hesitant on refunding me credits with the 'Get Hired Guaranteed' policy they have. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

I believe this is a scam company and by reading other reviews on this site, seems like other people feel the same way. Wish i read them before purchasing credits.

I would see multiple leads that have the exact same project details. It feels like they create their own leads and recycle these project details. I mean if youre running a scam company, at least dont make it obvious?

These leads NEVER respond to call, text or email, and if they respond its either a wrong number, they didnt even post an ad on Bark they were browsing, or they already had the job done months ago. This is frustrating because I am wasting time on doing this crap with Bark when I can go out myself generate more leads.

How are they actually veriying phone numbers when there is no voicemail attached to some of these? AND most of the voicemails are full too.

There was one instance where I went to call a client, they never responded and there was no voicemail. It was a weird area code as well (Not from anywhere where im from), so i decided to invesitage it and the number comes from ANOTHER DAMN COUNTRY.

This is honestly outrageous and I advise people to stay away from this company with a 100ft pole. They are not to be trusted, and not to be viewed as a legit company.

All these good reviews seem to be them creating it because its always short and brief and then their response to them is a Novel vs the response unsatisfied people get...hint, its not a novel and its the same recycled lines.

Unhappy, will never use this platform again, and will advise anyone to stay away from it!!!! Save your time, money and SANITY!!!! Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

They are useless. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Brian,

We're very sorry to hear you have had a negative experience using the Bark.com platform.

We can assure you that all leads are screened by an automated system, and we have a Credit Returns Policy which covers any contact details which are not working, or any requests with incorrect information. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us. If for example you have purchased a lead with an incorrect number for a different location, we would of course investigate that for you, in-line with our Credit Return Policy.

Moreover, if you contact our 24/7 Customer Experience team, we can provide further detail on the system in place, used to verify a customer's phone number.

Bark does not manufacture illegitimate leads as this would completely defeat our business objective, which is to provide quality opportunities for our professionals to get hired.

We would be happy to help you make the most of our platform and achieve conversion with us like many others! Please contact us today via email at team@bark.com.

Kind regards,

The Bark Team

Dragos O.
DO
Artist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

Nothing to like here. It is a platform full of lies and deceit. Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

This is an outrageous scam on both the client and the proffessional side. They sent me a free "high-quality" lead, which after contacting told me they placed the advert over a year ago and they keep getting unsolicited quotes since then.

I have never signed up, Bark.com took my details from my Google Business profile and is pawning my business as a legit listed freelancer on their platform.

Since I replyed, I get inuandated with "lead" emails once every 2 minutes, and theyr representatives keep getting in touch with me about "satisfaction guaranteed" promotional packages. They charge £30/lead!!! only to then discover that the leads are never replying as they are as real as the sky is green!

I have no doubt that all theyr 5-star "reviews" are self-generated.

I am honestly shocked they got away with this scam for so long.

Do yourself a favour, and take the £300!!! they ask you for the introductory package alone, which will only give you 10 of their "high-quality" DEAD leads, and spend that on Google advertising.

Honestly, a trully disgusting practice.

And forget about the "satisfaction guarantee", after reading other people's experience, you will NEVER get your money back. Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

Bark.com is solving NO problem, and it has wasted my time, spammed my inbox and is using my credentials for their own benefit WITHOUT my permision. Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi Dragos,

We're sorry to hear you have had a negative experience using Bark.com.

We reach out to new businesses when we receive requests for certain sectors or in certain locations that we may not have many professionals to currently fulfil. We offer a first lead for free for our service, however if the business is not interested, they can always click the unsubscribe button at any time to stop emails being received. Our marketing team finds email addresses for businesses from their websites, and this is information that is in the public domain.

If you chose to respond to the customers, you will have created an account on the platform, however if you want this account deleted at any stage, you can always request this via email at team@bark.com, or via our 24/7 customer experience team who will assist over the phone.

All of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money you earn or repeat business you win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account.

We offer the Starter Pack of credits to new professionals on the platform, and this credit pack is covered by The Get Hired Guarantee. This is a feature that acts as a safety net for new professionals on Bark, and is designed to minimise the risk associated with their first credit pack. In the event that a professional does not secure any customers using the credits in a credit pack covered by the Get Hired Guarantee, 3 days after the professional has used up all the credits, if they have still not been hired, we’ll return all the credits to the professional's account and give them a second 'attempt' with the credits they've purchased. This is specified as a credit return, not a monetary refund.

We would be happy to help you make the most of our platform and achieve conversion with us - alternatively, if you would like to close your account, please email us at team@bark.com.

Kind regards,

The Bark Team

Jheymili M.
JM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bark.com?

Nothing , very misleading, only good thing is the customer service being 24/7 Review collected by and hosted on G2.com.

What do you dislike about Bark.com?

Unfortunately as a starting business and hearing a lot about this and the details online that we were guaranteed job through bark , we bough credit and got in contact with clients , about 4 was people looking for work rather than services which was credit wasted , and all the people we got in contact with , never replied or even being the first to respond to the add they would say they no longer needed service. Total scam don’t fall for it , it was money thrown in the bin because we didn’t get 1 successful lead out of about 20 contacted.

We’ve called , emailed and WhatsApp messaged but nothing . Stay away from this is you care about your money as it is all fake advertisement

Also they advertised a discount of £70 something but ended up charging over £90 Review collected by and hosted on G2.com.

What problems is Bark.com solving and how is that benefiting you?

They ain't helping they only offered 2 free responses but what's the use if none of the customers hire even being the first company to message them ! Review collected by and hosted on G2.com.

Response from Bark Team of Bark.com

Hi there,

We're sorry to hear you have had a negative experience using Bark.com.

We heavily invest in our Google AdWords on a monthly basis, as well as other sites, to bring legitimate customers to our website. We also have a 24/7 Customer Success Team based in London and a dedicated Marketing and Development Team to ensure we are providing quality lead generation for our professionals.

We're sorry to hear you have purchased some leads, which may have misunderstood Bark.com to be a recruitment site - if you email team@bark.com directly with further information, we can look into this for you. Furthermore, we have a Credit Return Policy which covers any contact details which are not working.

We would be happy to help you make the most of our platform and achieve conversion with us - please email us at team@bark.com.

Kind regards,

The Bark Team