Bandwidth Pricing Overview

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Bandwidth has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Bandwidth to obtain current pricing.

Easily integrate voice and messaging with no hardware or telephony knowledge required.

If you are a telecom provider looking to integrate voice and messaging using Bandwidth, please contact sales@Bandwidth.com for a custom quote.

Pricing information for Bandwidth is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bandwidth must be conducted with the seller.

Pricing information was last updated on October 30, 2023

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

11%

Perceived Cost

$$$$$

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Bandwidth Pricing Reviews

(2)

Nicholas H.

Member, Kerio Partner Advisory Council

Computer Software

Mid-Market (51-1000 emp.)

7/31/2025

"Bandwidth is the BEST!"

5/5

What do you like best about Bandwidth?

Customer support, knowledge from their engineers, the ease of provisioning new locations and numbers is paramount. Review collected by and hosted on G2.com.

What do you dislike about Bandwidth?

Nada! Our experience with Bandwidth has been nothing less than amazing. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

7/28/2025

"Started off strong, but it's clear SMB and Local providers are not BW main focus"

2/5

What do you like best about Bandwidth?

Reliable connection 99% of the time. Quality products and TN selection Review collected by and hosted on G2.com.

What do you dislike about Bandwidth?

Their customer service makes me want to rip out my hair.

Their pricing is astronomically high.

They don't care about you unless your spend is over $100K/mo

They are unreliable and don't follow through.

We consider them the "Fat Cats" (eg like Micro$oft where they have the market cornered and don't need to do anything to keep your business) of the industry. Review collected by and hosted on G2.com.

Response from Matt Ruehlen of Bandwidth

edit

Thank you for taking the time to share your feedback about your experience with our customer service. We believe all of our customers, regardless of size or spend, deserve a partner that is responsive and follows through. If that is not happening, I’d certainly appreciate the chance to bring it to light.

I want to understand the specifics of your experience better so I can address them internally - especially which parts of our support has frustrated you, and where follow-through has lapsed. If you’d be willing to, please send me an email directly at mruehlen@bandwidth.com so I can personally look into this.

Thank you for trusting us with your business,

Matt Ruehlen

Sr. Director, Voice of the Customer