Verified User in Cosmetics
UC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"Clear, User-Friendly Onboarding with Strong Support and Reliable Performance"
4.5/5
What do you like best about BambooHR?

The onboarding is a great experience to start at the company. It offers strong support and is easy to use! The integrated AI is also a great addition. Overall, the app is clear, user-friendly, and performs reliably all the time. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

What could be great is taking the onboarding to the next level by integrating more of our Outlook or Office pack into the website. It would also help to be able to view our team and where they are directly, rather than only seeing the whole office. It would add even more ROI if we could see if one our teammates is working from home or from out of state Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Clean Interface with Scope for Better Features"
4.5/5
What do you like best about BambooHR?

I think the best thing about it is the clean UI; it’s the cleanest I’ve seen on an HR portal. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

While BambooHR is easy to use and has a clean interface, there are a few areas where I think it could improve.

The reporting tools feel fairly basic, and building custom reports isn’t as flexible as I’d like. Some workflows also take more manual effort than expected; stronger automation would help cut down time spent on repetitive tasks. I’ve also run into system limitations where customization is restricted, especially around approvals and certain HR processes.

Another drawback is that some useful features are only available as paid add-ons, which can push the overall cost higher. The mobile app works well for basic tasks, but it doesn’t include all the functionality available on the desktop version. Integrations with other systems could be smoother too, since syncing data occasionally requires manual follow-up. Finally, I’d love to see more advanced analytics and dashboards to provide better visibility into HR data. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"BambooHR Streamlines Time Tracking with a Clean, Flexible Interface"
4/5
What do you like best about BambooHR?

BambooHR has significantly streamlined the way our company documents work hours and tracks vacation time. One of its biggest strengths is its reliability as a centralized database, combined with a clean, intuitive interface that makes it easy to use. What I find most valuable is its flexibility and adaptability. It simplifies administrative processes and helps our team manage HR tasks more efficiently. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

One area where BambooHR could be improved is the ability to edit requests more easily. I also find it inconvenient that every vacation request immediately sends an email notification to my supervisor. It would be helpful to have a draft option that allows employees to plan and adjust vacation requests before formally submitting them. A draft feature would make it much easier to organize time off without notifying a supervisor until the request is finalized. Review collected by and hosted on G2.com.

Melinda G.
MG
Melinda G.
Accounting/Payroll Manager
Mid-Market (51-1000 emp.)
"BambooHR: Intuitive Interface with Comprehensive Reporting"
5/5
What do you like best about BambooHR?

I definitely find the variety of reports valuable, especially since we are an international company. It gives me access to information on employees from our other divisions around the world, so I'm not completely in the dark when someone asks for information that I would be unable to access with our payroll platform. It's very valuable when I have to work with other divisions globally. I also find the layout easier to use, and there's more comprehensive information than just the standard payroll and HRIS systems. Additionally, despite not being present for the initial setup of BambooHR, I found it very easy and intuitive to use once I started working in my position. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I honestly have nothing to add here! Review collected by and hosted on G2.com.

David C.
DC
David C.
Dynamics 365 Consultant
Mid-Market (51-1000 emp.)
"BambooHR’s Clean Interface, Smooth Onboarding, and Handy Leave Accrual Calculator"
4/5
What do you like best about BambooHR?

I like BambooHR's very open and aesthetically pleasing interface. I like the way that it allows me to focus on items that are important, while also giving important information to me such as who is currently not in the office today and introducing new employees. It allows HR to post important notices and links to important issues. I also really enjoy the leave accrual calculator, which many other similar products are missing. When I first used it, the onboarding process was very streamlined and efficient, as well. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The main use of BambooHR for the end user is using it for leave, so the other advantages of it (information about other employees, and the directory) are useful, but there is some overlap with information you might receive from other channels (such as Teams or the like). I would probably enjoy more integrations to allow BambooHR to be a more central repository of information rather than a bunch of individual minor services. Otherwise, I have no major issues with the product. Review collected by and hosted on G2.com.

Jules F.
JF
Jules F.
Mid-Market (51-1000 emp.)
"Efficient for HR Tasks, But Navigation Needs Improvement"
5/5
What do you like best about BambooHR?

I really appreciate being able to see all 315 employees at once, which is quite convenient. It's really nice to visualize the org chart and fill out forms quickly for my HR team. I like the ability to sign forms very quickly on BambooHR, which means I don't have to print them out. It's all in one place, and I can just press sign and move on with my day. The initial setup was very simple, making the transition smooth. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I find it a little bit confusing on where to actually find things. For example, in the file section, I can't always find every single file that I've ever signed. That's probably the biggest difficulty. Review collected by and hosted on G2.com.

Denis M.
DM
Denis M.
HR Product Manager | Talent Acquisition Partner
Mid-Market (51-1000 emp.)
"Stable Core Database, But the Rest Feels Like a Basic Filing Cabinet"
2/5
What do you like best about BambooHR?

The core database is relatively stable for storing information once it’s actually in the system. The interface is basic but functional if you just need a simple digital filing cabinet for candidate records. The API integrations aren’t bad, and the day-off and vacation approval functions are useful as well. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The platform feels outdated because it completely lacks modern AI features for screening, matching, or summarizing profiles. The biggest dealbreaker for us is the sourcing process: there’s no native integration, proper extension, or parsing tool to pull candidate data directly from LinkedIn. When our team finds a great candidate on LinkedIn, every single piece of their information has to be copy-pasted and entered into the database manually. That’s a massive waste of time and it seriously hurts our hiring efficiency. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Instant Visibility: A Dashboard that quietly keeps me in sync with everything happening across team"
4/5
What do you like best about BambooHR?

What I like most is how everything I need is visible the moment I log in. I usually just check the dashboard to see who's out, any pending time-off requests, and general team updates. It saves me from asking around or checking multiple tools. It feels simple, but it actually makes daily HR-related checks much smoother. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

At times, I feel like I have to click around more than expected to find certain details. The dashboard is clean, but not everything is directly accessible from there. Also, I wish there were a bit more flexibility in customizing what shows up on the main screen. Review collected by and hosted on G2.com.

Natalie F.
NF
Natalie F.
Research Associate II
Mid-Market (51-1000 emp.)
"Easy to Navigate with a Simple, Intuitive Interface"
5/5
What do you like best about BambooHR?

Easy to navigate, simple interface. I've never been unable to find something I'm looking for. I most often use the "time off" tab, and view the org chart. I have no complaints with either of those features. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing that I find difficult is accessing the company calendar. Right now I have to navigate to "Who's Out" and then click on a small button at the bottom that says "Full Calendar." I check the calendar not just for seeing who's out but also to find company holidays. I wish there was a more intuitive way to access it. Review collected by and hosted on G2.com.

Hany E.
HE
Hany E.
Customer service consultant
Consumer Services
Small-Business (50 or fewer emp.)
"Easy to Use and Always Helpful—Especially for Trainer Applications"
5/5
What do you like best about BambooHR?

For UI / UX: Highly praised for its clean, intuitive interface and ease of use, which enables both HR admins and employees to navigate the platform with little to no training. The native apps ensure a connected, seamless experience across all HR functions.

It also It provides a "Connected HR Ecosystem" with over 150 integrations and embedded partners, all managed through a single login and interface.

Also for the performance the platform automates key HR workflows, leading to strong ROI; customers report saving hundreds of hours and reducing HR costs by an average of 40%.

The Plans are modular and flexible for scaling businesses, starting at $10 USD per employee per month for the Core plan, with volume discounts available. The savings in time and labor contribute significantly to the return on investment.

The onboarding experience is noted as especially strong, with proactive tasks, customizable checklists, and compliance features like automated I-9 and E-Verify workflows. Dedicated customer support is offered in the higher-tier plans.

BambooHR utilizes AI-powered assistance and intelligent insights. This includes an AI Assistant, using AI to categorize open-text eNPS feedback into common themes for employee satisfaction measurement, and an AI-Powered Job Description generator. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

While generally user-friendly, some areas of the platform—including the web interface—are rarely reported to have bugs or system lag. Review collected by and hosted on G2.com.