Denis L.
DL
Denis L.
Automation Team Lead
Mid-Market (51-1000 emp.)
"AQA Tech Lead"
2/5
What do you like best about BambooHR?

BambooHR gives me strong visibility into my team and the organization as a whole. I can quickly see who's on vacation, track upcoming work anniversaries, and understand the company structure at a glance. That makes planning around availability much easier and helps me stay connected to my colleagues.

The workflows are a real strength. They keep our processes organized and consistent so nothing slips through the cracks, and the centralized information storage keeps everything I need in one reliable place. It's also genuinely easy to use and makes collaborating with teammates simple, with very little learning curve.

I also appreciate the wide range of integrations available. Having so many options makes it easier to fit BambooHR into our existing toolset.

Performance is generally fine, but we do run into occasional problems that interrupt the experience. Support is another mixed point: the team responds quickly, which I appreciate, but they haven't always been able to actually resolve the issues we bring to them.

I'm not in a position to speak to pricing or overall value for money, since that side of the account isn't visible to me in my day-to-day role. I'd encourage anyone evaluating BambooHR to request a detailed quote and confirm exactly what's included in each tier, since my view of the platform is purely from a hands-on user perspective rather than a budget or procurement one.

I also haven't used any of BambooHR's AI features yet, so I can't speak to how well they perform or how much value they add. This is an area I'm interested in exploring, but for now I have no first-hand experience to share, and I'd rather be upfront about that than overstate what I know. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The most frustrating thing for me is how the chain of approvers works. Some requests need sign-off from multiple people — for example, a vacation request that requires approval from two managers. The problem is the follow-through: the first manager approves, but the second one forgets, and the request just stalls. Reminders go out to both approvers instead of only the person who still needs to act, which adds noise and makes it easy to ignore them. When we've raised this with support, they haven't been able to help, so we're left managing the gaps manually.

Design and UI issues are another sore point, and they bother me more than they might in other tools. BambooHR is fundamentally a product about visualizing a company's information — org structure, time off, people data — so the interface is the product in a very real sense. When there are flaws or rough edges in the UI/UX, it undercuts the whole value proposition. For a platform built around clear presentation of information, the experience needs to be polished and flow-free, and that bar isn't always met.

Beyond that, performance is generally fine but not flawless. We hit occasional slowdowns or hiccups that interrupt the workflow at inconvenient moments — not constantly, but often enough to notice. Support is a mixed experience too: the team responds quickly, which I appreciate, but fast replies haven't always led to actual fixes. I'd rather have a slightly slower response that resolves the issue than a quick one that leaves it open. Review collected by and hosted on G2.com.

Musa .
M
Musa .
Test Automation Engineer
Mid-Market (51-1000 emp.)
"Clean Dashboard and Great Search, Though Performance and Timeline Can Be Confusing"
3.5/5
What do you like best about BambooHR?

Its dashboard is clean, well-organized, and easy to understand. Expanding the widgets on the dashboard is a great feature too. Search capabilities are top notch, I am able to find whatever I need to check. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Sometimes the website feels a bit slow, and I don’t think it’s due to my internet connection. Also, the timeline page with information about who’s on leave or whose birthday is coming up can be a little complicated to understand, especially when you’re working at a larger company (around 400–500 headcount and up). I can’t really speak to the pricing, but the onboarding was easy, and the support for my tickets was really fast. The AI integrations are great too—I really like using Ask AI.

I also think that the application integrations and other parts to add links are really great. I think that the app is useful with other apps and on par with the competitors.

Also, pricing for the app seems really great because of the usefulness to the HR part of the company. Review collected by and hosted on G2.com.

OA
Osama A.
Analyst
Mid-Market (51-1000 emp.)
"Vacation Tracking Made Easy with Accrual Calculator and Team Time-Off Calendar"
4/5
What do you like best about BambooHR?

I like having the vacation days tracker and being able to use the calculator to determine how many days off I will have accrued and used by the end of the year or other time. It is also helpful to have a calendar with my team's time off, I don't have to check in with everyone I can just look at the calendar and request time off. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Each time I have to log in I need to do through 2-factor authentication, I would prefer to have the option to select my current device as safe. Review collected by and hosted on G2.com.

EE
Elizabeth E.
elementary teacher
Small-Business (50 or fewer emp.)
"Easy Time-Off Requests and Quick Access to Employee Info"
4.5/5
What do you like best about BambooHR?

I like the option to request time off directly in the program. It's also extremely helpful to access all of my information including the time that I began working at my current employer. Another thing that I like is that I can see all of my coworkers in the program. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

It was difficult for me to understand why our company needed to change HR/payroll systems. However, once I was okay with the change by seeing the website in it's functionality, I began to enjoy it. Review collected by and hosted on G2.com.

GS
Gautam S.
Devops Engineer
Enterprise (> 1000 emp.)
"Clean, Intuitive HR Platform with Reliable Performance and Strong ROI"
4.5/5
What do you like best about BambooHR?

What I like best about BambooHR is its clean and intuitive user interface, which makes everyday HR tasks easy to manage for both administrators and employees. The platform is well-organized and requires minimal training, resulting in a smooth onboarding experience and high user adoption.

BambooHR also offers useful integrations with various payroll, benefits, and workforce management tools, helping reduce manual work and streamline HR processes. The system performs reliably, with quick access to employee records, reports, and workflows.

From a value perspective, BambooHR delivers a strong return on investment by automating repetitive HR tasks, improving operational efficiency, and reducing administrative overhead. The customer support team is responsive and knowledgeable, and the implementation process is generally straightforward.

Additionally, BambooHR continues to enhance its platform with intelligent features and automation capabilities that help HR teams make better decisions and improve the overall employee experience. Overall, it provides a comprehensive, user-friendly HR solution that scales well with organizational needs. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

While BambooHR is a strong HR platform overall, there are a few areas where it could improve. Some advanced reporting and analytics capabilities are less flexible compared to more enterprise-focused HR solutions, which can make it challenging to create highly customized reports.

Although BambooHR offers a good range of integrations, certain third-party integrations may require additional configuration or middleware, depending on the organization's technology stack. For larger organizations with complex HR processes, some advanced workflow customization options can feel limited.

From a pricing perspective, certain features and add-on modules can increase overall costs as an organization grows. The platform performs well for day-to-day HR operations, but occasionally larger reports or bulk data operations can take longer than expected.

The onboarding experience is generally smooth, though organizations with complex requirements may benefit from more implementation guidance and best-practice documentation. Additionally, while BambooHR has introduced automation and intelligent capabilities, there is still room for further expansion of AI-driven insights, predictive analytics, and workflow recommendations to help HR teams make more proactive decisions. Review collected by and hosted on G2.com.

Larissa F.
LF
Larissa F.
Procurement Intern
Enterprise (> 1000 emp.)
"BambooHR: An Intuitive Platform for Team Management and People Insights"
4/5
What do you like best about BambooHR?

I really like using BambooHR because it’s a very intuitive and user-friendly platform. It makes it easy to access information about both my team and myself in one place. The interface is organized, simple to navigate, and helps streamline day-to-day HR processes. I also appreciate how practical it is to keep track of team information, updates, and important documents. Overall, it has been a great tool for improving visibility and organization within the team. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

One thing I believe could be improved is the notification system. The platform could do a better job of notifying users about important events and personal updates, such as birthdays, salary adjustments, or when new people join the team. Having more proactive alerts and reminders would make the experience even more engaging and help teams stay more connected. Review collected by and hosted on G2.com.

MH
Mirela H.
Full Stack Developer
Mid-Market (51-1000 emp.)
"Easy Access to Profile, Salary, and Time Off Details"
4/5
What do you like best about BambooHR?

I like that the performance and job details stays with my profile and I have easy access to my information, salary and time off amount. I think the flow to add the time isn't the best as is a little confusing that it won't show a time-off day unless the manager has approved. I don't know much about integrations but I find it weird we have both bamboo and ADP and they're not integrated between them. I thought the onboarding could be smoothier, at the beggning it was a bit confusing to find what we need and figure it out how it worked. I haven't find the need to use any AI feature so I'm not sure what to add about the reports/intelligence offered. neither the pricing as I'm not admin. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I feel that the flow to request time off could be improved. I'm always unsure with my request will appear on my timesheet as I don't see anything until my manager have approved. Review collected by and hosted on G2.com.

Tom G.
TG
Tom G.
Service Desk Manager
Mid-Market (51-1000 emp.)
"Simple, Efficient HR with Strong Self-Service"
4/5
What do you like best about BambooHR?

BambooHR is intuitive and easy to use, which makes managing HR tasks quick and straightforward. The self-service features are particularly helpful, allowing employees to access their own information, request time off, and update records without relying on HR. It also centralises key people data in one place, improving visibility and reducing admin effort. Overall, it streamlines processes, saves time, and provides a consistent experience across the business. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

BambooHR can feel limited in terms of reporting and flexibility, particularly when trying to extract more detailed or customised data. Some processes still require manual workarounds, which reduces efficiency. There can also be occasional access or performance issues, which disrupts day-to-day use. Overall, while it covers the basics well, it can lack the depth and configurability needed for more complex requirements. Review collected by and hosted on G2.com.

Diana Marcela N.
DN
Diana Marcela N.
Directora de arte
Mid-Market (51-1000 emp.)
"Seamless Onboarding, Smooth Performance, and Easy PTO Management in Bamboo HR"
4.5/5
What do you like best about BambooHR?

Bamboo HR is a great platform when it’s used well. When I started working at H+L (my current employer, a marketing agency), the onboarding process was seamless. It was great to see visual feedback in the platform as I completed each stage. I also really appreciated that it let me save feedback as it came up and manage PTO. Integrations such as calendar updates are very useful when asking for PTO. AI-Generated Peer Groups also helped me in my early stages to get to see a bigger picture of who I was working with and who I have to look for. Regardless of containing a lot of documents and features, the platform has always run smoothly with no lag. I'm quite sure that Bamboo is more than an expense, is a investment for any company. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I do appreciate the design, but I feel it would be helpful to have a way of personalizing the panels and improving the calendar integration to add PTO as well as holidays these will have more impact for me as an employee on organizing my time, kind of being authomatic almost. I'd also like to have more control or visibility over the new positions open that I can recomend someone to, this will be impacfull not only for me as an employe but also to the company that can have easy access to such crutial iformation when hiring. Review collected by and hosted on G2.com.

Elizabeth A.
EA
Elizabeth A.
Office Manager
Small-Business (50 or fewer emp.)
"BambooHR: User-Friendly One-Stop Shop With Outstanding Support"
5/5
What do you like best about BambooHR?

BambooHR is extremely user friendly. I love the fact that it is a one stop shop for everything. Benefits, Hiring, Reports, Taxes, Payroll, Time clocks. You name it, they have it. I also LOVE the support you receive from the tam at Bamboo. Anytime I am struggling with something they are there to answer immediately. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Honestly I don't have anything I dislike at the moment that I can think of off the top of my head. Maybe more in depth custom reporting to where I can truly customize a report with anything. And that could be user error if I am honest LOL. Review collected by and hosted on G2.com.