What I like most about BambooHR is that it centralizes all HR-related information in a simple and intuitive platform. It is very easy to consult documents, manage requests, review personal information, and stay up to date with internal processes without having to rely on multiple tools. Additionally, the interface is clear and allows tasks that would normally be more administrative to be resolved much faster. Review collected by and hosted on G2.com.

One aspect that BambooHR could improve is the customization of some views and reports. Although the platform is very intuitive, in certain cases it would be useful to have more options to adapt the dashboards or configure specific workflows according to the needs of each team. Additionally, some more advanced settings may require some time to locate within the platform. Review collected by and hosted on G2.com.

What I like best about BambooHR is how intuitive and easy it is to use for both HR and employees. The UI is clean and straightforward, which makes onboarding, time-off requests, and everyday updates quick and painless without a lot of training. It significantly reduces administrative work because employees can easily self-serve.

I also appreciate the integration capabilities for standard tools, things like payroll, benefits platforms, and accounting systems connect fairly easily and support a streamlined HR tech stack. From a pricing standpoint, it delivers strong ROI for small to mid-sized organizations by automating core processes and improving overall efficiency, even though costs can increase as you add more features.

Lastly, while BambooHR’s AI features are still developing, I like that it incorporates smart automation (reminders, workflows, task tracking) to keep processes moving without constant manual follow-up. It may not be the most advanced platform from an AI or analytics standpoint, but it does a great job simplifying day-to-day HR operations in a way that’s practical and immediately impactful.

It was super easy to set up and they walk you through every step fo the process. Review collected by and hosted on G2.com.

While BambooHR is very strong on overall usability, there are several day-to-day frustrations that impact efficiency—especially in navigation and workflow continuity.

One of the biggest issues is with the employee list navigation. There’s no “next page” button at the top of the list, so if you have more than 50 employees, you’re forced to scroll all the way down just to move forward. Even more frustrating, when you click to the next page, it keeps you at the bottom instead of resetting you to the top—so you end up scrolling repeatedly just to review records.

There are also some disruptive system behaviors. In the ATS, you can get logged out unexpectedly while actively working, including in the middle of typing, which can result in lost work. Similarly, Microsoft (SSO) login can be inconsistent. After the system logs you out for inactivity (as it should), the MS login option doesn’t work properly unless you refresh the page, which adds unnecessary friction.

Reporting workflows could be much smoother as well. If you’re working within a report, click into an employee profile, and then want to return to your report, there’s no “back to report” option that retains your filters or sorting. You essentially have to rebuild your report each time, which is time-consuming if you’re working through large datasets.

From a broader standpoint, integrations are solid for standard tools but can be limited in flexibility, often requiring middleware or API work for more complex setups. Pricing is very reasonable at the base level but can increase quickly as you add features like payroll, performance management, and time tracking. Lastly, while BambooHR includes helpful automation, its AI and advanced analytics capabilities are still fairly basic and don’t offer much in terms of predictive insights or deeper workforce intelligence.

Overall, it’s a great system for core HR functions, but these usability gaps and limitations become more noticeable as your reliance on the platform grows. Review collected by and hosted on G2.com.

The time-off tracking and approval workflow is what stands out most to me. Requests, balances, and manager approvals all sync seamlessly, which has cut down on the constant back-and-forth emails we used to deal with. It's made the whole process feel effortless for both employees and managers. Review collected by and hosted on G2.com.

Reporting customization could be more flexible—building specific custom reports sometimes takes more clicks than expected, and a few export formatting options feel limited. Onboarding took a little longer than anticipated since some of the setup steps weren't immediately obvious, though support was responsive when we had questions. The AI-driven features (like suggested insights) are useful but still feel a bit basic compared to what I'd hoped for. Review collected by and hosted on G2.com.

BambooHR provides a clear-cut and simple UI that is intuitive and easy to use for employees of all types and ages. The app performs well and rarely has issues loading. The AI has never been helpful because it seems unnecessary. Our company does not use integrations as we are on the smaller side but the price is fair and the support has been helpful Review collected by and hosted on G2.com.

Some of the items on the main menu when logging in feel like information I do not need, like department, division, and employment status. I feel like pay and vacation time are the biggest things I view often so they should be highlighted more on this home menu. Review collected by and hosted on G2.com.

I appreciate having all my important information available in one place, especially personal details and government IDs. It makes BambooHR feel like a one-stop platform where I can quickly access what I need without having to search through multiple systems.

The Home page is intuitive and well designed. It keeps me informed about important updates, tasks, and deliverables, particularly onboarding requirements, making it easy to stay organized and stay on top of what needs to be completed.

The onboarding experience was straightforward and easy to follow. I liked how each requirement was clearly laid out, and I only needed to mark items as complete after submitting the necessary information. The step-by-step process made it simple to track my progress and ensured that nothing was missed.

The Google integration provides a seamless sign-in experience across both mobile and web, allowing quick and convenient access to the platform without additional steps.

From a performance perspective, the mobile app runs smoothly and reliably. It is responsive, easy to navigate, and doesn't consume excessive device resources, making it a pleasant experience to use on a daily basis.

While pricing is not something I interact with directly in my role, BambooHR appears to provide strong value by centralizing employee information, onboarding, document management, and self-service capabilities into a single platform. Having everything in one place likely improves efficiency for both employees and HR teams.

I haven't had much direct interaction with BambooHR's AI-powered features, but I appreciate the platform's focus on automation and innovation. Smart tools that help reduce manual work, streamline processes, and improve efficiency can provide meaningful value and contribute to a better overall user experience.

Overall, BambooHR offers a user-friendly experience with an intuitive interface, reliable performance, helpful integrations, and convenient access to essential employee information, making workplace tasks straightforward and efficient. Review collected by and hosted on G2.com.

Sometimes I'm having issues generating OTP — it doesn't send on my device for some time but it eventually does Review collected by and hosted on G2.com.

BambooHR makes managing our people much more streamlined by keeping employee profiles, onboarding, and time tracking all in one place. Instead of bouncing between disconnected spreadsheets or clunky systems to manage permissions and track payroll hours, everything is organized where it actually makes sense for day-to-day operations. It’s intuitive enough that adding new team members or updating records doesn’t come with a steep learning curve, which genuinely saves us a lot of administrative headaches. Review collected by and hosted on G2.com.

It can be a bit challenging to scale or adjust workflows, since changing user access levels or updating custom fields isn’t always a smooth process. The reporting tools can also feel somewhat rigid when you need to pull specific, granular data quickly, which can mean spending extra time wrestling with filters just to get the exact layout you’re looking for. Review collected by and hosted on G2.com.

It provides a comprehensive view of the entire organization, along with space for personal documentation. I also really like that, for the most part, I’m able to update my own information myself. The integration of company-wide announcements and birthdays is a nice touch as well. Onboarding through the organization I work with was seamless, and it was very easy to get used to. Review collected by and hosted on G2.com.

A quick overview page with widgets would be really helpful. That said, as of now, there isn’t anything I dislike about Bamboo. Review collected by and hosted on G2.com.

We upgraded our plan to Elite several months ago because they now offer compensation planning. It's been wonderful to have everything bundled together. Review collected by and hosted on G2.com.

I would like to see some improvement within the task assignments. For example, if an employee leaves and they had task assigned to them, the task becomes unassigned and no one knows about them. Review collected by and hosted on G2.com.

On a daily basis, I do not use it. I use it about once a week, and when I do use it, the features that I need are all in one place. The tools I use are training, payroll, staff reviews, time off request, goals, benefits, additional onboarding files, community posts, and city celebrations. I would like to mention how speedy and reliable it is for my team and me! There has never been a time when I have needed to get access and could not. Our past software has not allowed for this to happen and would constantly not provide bandwidth for our city and other cities, so having Bamboo is a refreshing tool. There is a tool called Ask BambooHR and we have integrated that into out system. The AI tool is helpful and our staff has access to: Your Profile & Org Chart – Look up employee information, reporting structures, departments, and divisions

Time Off – Check your current time off balances, view projected future balances, see who's out of the office, and review your scheduled time off

Benefits – View your current benefit enrollments and upcoming benefit changes

Company Holidays – Look up company holidays for any given year

Company Policies – Answer questions about company policies, such as FMLA, EAP, tuition assistance, equipment usage, and more

BambooHR Navigation – Help you find your way around the BambooHR portal and answer how-to questions Review collected by and hosted on G2.com.

There is now an "advertisement" about Clair, it seems super predatory, and I can't believe this is allowed. I actually think this is the one thing that BambooHr should NEVER do. its cheat looking and it makes it seem very unprofessinal. It leaves the worst taste in my mouth, even seeing it every time I sign in. There are people who cannot afford items and live paycheck to paycheck; however, having a city use software that teams up with a tool like this is trashy. Review collected by and hosted on G2.com.

I like the small touches like the confetti that goes over updates for birthdays and anniversaries. I like how easy it is to book time off, and track you annual leave across the year. If we didn't have Bamboo HR it would take a lot of work for me to track my allowance, I could easily loose track as well. I like that when I submit my feedback for my quarterly performancethat it doesn't show my manager straight away and vice versa. It can be difficult to have honest conversations if we have time to prep / rehearse versus speaking off the cuff and in the moment. It loads quickly. It was easy to get setup on when I first joined which helped my onboarding run smoothly. I have not used any AI or integrations, i'm not sure I would find them useful or they would add to what I already use it for. I'm happy with my paycheck being on xero, it feels more secure so I don't think i would want an integration with bamboohr for that. Review collected by and hosted on G2.com.

I don't use all of the areas, performance is only used for quarterlies and not monthly 121s. It can be less customisable for more day to day conversations between me and my manager. I don't like the idea of AI in sensitive / hr topics. Review collected by and hosted on G2.com.