Natalie F.
NF
Natalie F.
Research Associate II
Mid-Market (51-1000 emp.)
"Easy to Navigate with a Simple, Intuitive Interface"
5/5
What do you like best about BambooHR?

Easy to navigate, simple interface. I've never been unable to find something I'm looking for. I most often use the "time off" tab, and view the org chart. I have no complaints with either of those features. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing that I find difficult is accessing the company calendar. Right now I have to navigate to "Who's Out" and then click on a small button at the bottom that says "Full Calendar." I check the calendar not just for seeing who's out but also to find company holidays. I wish there was a more intuitive way to access it. Review collected by and hosted on G2.com.

Hany E.
HE
Hany E.
Customer service consultant
Consumer Services
Small-Business (50 or fewer emp.)
"Easy to Use and Always Helpful—Especially for Trainer Applications"
5/5
What do you like best about BambooHR?

For UI / UX: Highly praised for its clean, intuitive interface and ease of use, which enables both HR admins and employees to navigate the platform with little to no training. The native apps ensure a connected, seamless experience across all HR functions.

It also It provides a "Connected HR Ecosystem" with over 150 integrations and embedded partners, all managed through a single login and interface.

Also for the performance the platform automates key HR workflows, leading to strong ROI; customers report saving hundreds of hours and reducing HR costs by an average of 40%.

The Plans are modular and flexible for scaling businesses, starting at $10 USD per employee per month for the Core plan, with volume discounts available. The savings in time and labor contribute significantly to the return on investment.

The onboarding experience is noted as especially strong, with proactive tasks, customizable checklists, and compliance features like automated I-9 and E-Verify workflows. Dedicated customer support is offered in the higher-tier plans.

BambooHR utilizes AI-powered assistance and intelligent insights. This includes an AI Assistant, using AI to categorize open-text eNPS feedback into common themes for employee satisfaction measurement, and an AI-Powered Job Description generator. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

While generally user-friendly, some areas of the platform—including the web interface—are rarely reported to have bugs or system lag. Review collected by and hosted on G2.com.

Ioanna M.
IM
Ioanna M.
Senior Account Manager
Small-Business (50 or fewer emp.)
"Easy to Navigate with Clearly Presented Information"
4.5/5
What do you like best about BambooHR?

I like that it’s easy to use and navigate. The information is clearly presented, so it’s simple to find what I’m looking for. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

My HR team seems pretty confused about how to use the tool. They often add multiple reviews, close them too early, or enter incorrect or duplicate information. It may be user error, but that’s definitely the biggest drawback for me. Review collected by and hosted on G2.com.

Verified User in Construction
GC
Verified User in Construction
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy Company Updates and Contact Search, Though Some Uncertainty Remains"
3/5
What do you like best about BambooHR?

Makes it easy to keep up with whats going on with the company, and search for conact info. The UI is decent, modern, API intergration is pretty easy to use, not many would need it. The performance is largely depenedent on internet connection speed, the webiste seems to run well. I dont deal with pricing I have heard its wuite expensive for what it does. Support is quick, got help today actually. The AI is basic customer facing AI Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

Honestly? I could vibe code this website in a couple weeks and launch it for free for my compant, that is the way of the future. All these platforms are not going to last Review collected by and hosted on G2.com.

Jared S.
JS
Jared S.
Senior Manger, Security Advisory Services
Mid-Market (51-1000 emp.)
"Streamlined, Intuitive BambooHR That Makes Tasks Fast and Effortless"
4/5
What do you like best about BambooHR?

I really like two key aspects of BambooHR: the streamlined interface and the intuitive way it lets me access what I need. Coming from multiple prior organizations that used Workday, I never feel lost in BambooHR or unsure about where to go or what to click. Everything I need is right in front of me when I log in; it isn’t cluttered or overwhelming, and it feels snappy to use. I can get everything done in seconds to minutes. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

BambooHR needs theme support so I can set up a dark mode for my view. I find the default theme too bright for my eyes, and being able to choose between a couple of different colour palettes would be lovely. Secondly I would like my vacation/sick/out-of-office to automatically populate into my Outlook calendar. Review collected by and hosted on G2.com.

Alexandra P.
AP
Alexandra P.
Inventory Specialist
Mid-Market (51-1000 emp.)
"Bamboo’s Customization Made Switching Back a No-Brainer"
5/5
What do you like best about BambooHR?

How customizable it is! We switched to Mosaic awhile back and we are so happy to be switching back to Bamboo!!! Mosaic did not allow much customization and was very complicated to use, while Bamboo is not complicated at all and allows for so much customization, especially compared to Mosaic Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

The only thing I don't like about Bamboo is that it does not have a scheduler/time card functionality, so we have to use it + Deputy for schedules and time cards. If they had those additions as well, it would be damn near perfect! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Streamlined, Stress-Free HR Management in One Place"
5/5
What do you like best about BambooHR?

The platform makes it easy to manage employee information, track time off, and handle HR tasks all in one place without feeling overwhelmed. I especially appreciate how streamlined the interface is. It really helps simplify day-to-day HR processes and keeps everything organised, which saves a lot of time and reduces stress. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

One thing I dislike about BambooHR is that while it’s great for basic HR tasks, it can feel limited when you need more advanced features or customisation. For example, it doesn’t offer very strong analytics or built-in tools like a learning management system, which can be a drawback for growing or more complex organisations. Another downside is pricing and add-ons, costs can increase quickly, and pricing isn’t always transparent upfront. Review collected by and hosted on G2.com.

MF
Melanie F.
Mid-Market (51-1000 emp.)
"Effortless HR Management with Intuitive Features"
4.5/5
What do you like best about BambooHR?

I found BambooHR really easy to use at a previous company, and I like features such as checking staff members' birthdays and having one place to see if someone's out for the day, like out on PTO. This is especially helpful because I often need to know who's working and who isn't to handle calls effectively. Setting up BambooHR was very easy, and it's helpful for tracking employees' PTO and pay stubs as the organization grows. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

I wish I could see pending PTO requests that haven't been approved yet so I know who else on my team may be wanting time off at the same time I am. Review collected by and hosted on G2.com.

Frank Z.
FZ
Frank Z.
Senior Engineer
Mid-Market (51-1000 emp.)
"Straightforward, User-Friendly HR Tool That Keeps Everything Organized"
5/5
What do you like best about BambooHR?

What I like best about BambooHR is its straightforward and user-friendly interface, which makes everyday HR tasks simple to manage. The org chart/tree view is especially helpful for quickly understanding team structure and reporting lines. I also find it very convenient to request leave and easily check annual leave balances in one place. Overall, it saves time and makes HR processes much more organized and accessible. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

One thing I dislike about BambooHR is that it can be hard to navigate to the Inbox, especially when trying to find sent requests. It would also be much better if it had a smoother integration with Slack for notifications and updates. In addition, BambooHR feels limited when it comes to tracking salary reviews, annual bonuses, and similar compensation-related processes. Improving these areas would make the platform much more complete and convenient. Review collected by and hosted on G2.com.

Sahira  H.
SH
Sahira H.
Human Resource Manager
Small-Business (50 or fewer emp.)
"BambooHR Streamlines HR and Enhances Employee Experience and Engagement"
4.5/5
What do you like best about BambooHR?

What I like most about BambooHR is how simple and organized it makes HR work. I appreciate that all employee information is stored in one place, which makes it easier to find documents, track leave and keep records updated without relying on multiple spreadsheets or paper files. I also like the employee self-service features because staff can update their information and submit leave requests on their own, which saves time for HR. Overall, it helps streamline processes, improves organization, and makes day-to-day HR tasks more efficient. Review collected by and hosted on G2.com.

What do you dislike about BambooHR?

A drawback for me is that the payroll feature is limited to the U.S. The platform is not adaptable to other countries. It would be great that you would be able to use the payroll feature and customize taxes, social security etc. to fit the country. Review collected by and hosted on G2.com.