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2,464 BambooHR Reviews
Overall Review Sentiment for BambooHR
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The customer service team is exceptional. I love that I can quickly get an actual human when needed and all are very knowledgeable of the product. I also appreciate the HR community and webinars that couple with the platform. Review collected by and hosted on G2.com.
The only aspect of BambooHR that we've had some troubles with is the benefits administration tool. We currently use Ease and transfer our information into BambooHR for payroll processing. I haven't been convinced the improvements made in this area are better than Ease and I've heard the carrier connection functionality is very limited. Review collected by and hosted on G2.com.
My favorite thing about BambooHR is that is does everything! We have recruiting, HRIS, benefits, training, certification, onboarding, and offboarding all in one place. Review collected by and hosted on G2.com.
The downside of BambooHR is only being able to put 5 people on a workflow - we find that we need more sometimes. I also do not like employees being on every workflow. i.e. offboarding - employees have to sign the separation task form. Review collected by and hosted on G2.com.
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BambooHR has been a great help for the HR department, now we can have all the information in one place and it's very easy to find and make reports out of it. We are still new to the platform (as a business, since us, HR, have worked with it before). And it's really making the difference in terms of organization and accesibility. BambooHR it's really easy to use, and we really appreciate the Customer Support team, they are always responsive and always helpful, we have been tranfering all of our data from our records to the system and now it's our every day HR system. Review collected by and hosted on G2.com.
Overall, BambooHR is amazing, even though I believe there is a lot of room for new feautures, more customizable filters, reports, etc. However, I am aware that BambooHR it's always improving and letting the users give feedback, so there is always that possibility that in the future they will add more features that will make the experience even better. Review collected by and hosted on G2.com.
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Bamboo HR was a great tool used to fix our very unorganized HR dept. We got great training in the beginning of implementation, and it is fairly simple to operate. It has many automated functions that allow us to make smooth onboarding and offboardings. We have 100 employees and it works very well for us. Review collected by and hosted on G2.com.
There are some other operational softwares that we have that do not integrate with Bamboo HR. Would love to see more integrations! Review collected by and hosted on G2.com.
that I can see all employees for all 6 entities.
that i can have multiple tabs open.
HR LOVES ALL HR Features. docmuent signing helps streamline the process. Review collected by and hosted on G2.com.
there are no payroll reports that are useful.I have no option to create my own report with the information I need.I don’t need turnover rate, I don’t need to see all terms , I don’t need a state/federal report. these are so unessesary!Each time I call for an Employee earnings report the only option is to go in TRAX payroll and print all paystubs. This is not acceptable for the agencies requesting employee files & payroll reports. I would then need to manually create an excel and enter all their history. Again, this too is super frustrating for me. BBHR doest really understand whats really needed for payroll processing.
PTO approved after payroll has been "Open" is another inconvenience because if I approve those hours by the Notification I received it will WIPE OUT ALL PAYROLL ALREADY ENTERED!!! so again that feateure is useless and very frustrating to deal with with running payroll.
PTO hours are not correctly reflected on paystubs.
Pay stubs are 3 PAGES LONG!!! This is also useless and we are using so much more paper than before, please compress your paystubs to 1 page.
Support is a joke! each person just wants to get you off the phone and follow up in an email which never gets resloved on the first email so then your ping ponging back and forth trying to get your original issue resloved. we need to speak with someone and resolved the issue while on the phone to help the Rep. to BETTER UNDERSTAND WHAT IT IS WE NEED.
theres plenty more things in BBHR we are not satisfied with but stuck with it for now. Review collected by and hosted on G2.com.
Almost everything is customizable, can add extra tabs to anything Review collected by and hosted on G2.com.
Sometimes things are cut-n-dry and dont work to what is needed, such as PTO tracking Review collected by and hosted on G2.com.
I like the automation of the approvals, the reminders of birthdays/milestones, I love the org chart, pulling reports is super useful, the eNPS has been a gamechanger, we use bamboo all the time Review collected by and hosted on G2.com.
I dislike the limitation arounds automating time off policies, we have alot of international freelancers and I have to do alot of manual work with these Review collected by and hosted on G2.com.
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I love how Bamboo takes care of all documents, the signing, the way you can control who can see what, I think is a super smart tool for companies. Review collected by and hosted on G2.com.
I do not like that I have to create profiles to be able to get a signature for an official document. That part should be easier. I need to also have a docusign account instead of using 100% bamboo Review collected by and hosted on G2.com.
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I appreciate the clean layout and ease of use. The interface is intuitive, making it simple to navigate and find the information I need quickly. BambooHR's practicality is its greatest strength. It streamlines HR tasks, allowing for efficient employee management, tracking, and reporting. The user-friendly design enhances productivity by reducing the time spent on administrative tasks. Review collected by and hosted on G2.com.
Despite its strengths, BambooHR has limitations as an ATS. The customization options are restricted, and its integration capabilities with other tools are limited. This can be a challenge for more complex HR needs. Review collected by and hosted on G2.com.
The customer service is great and the speed of innovation reflects that they are listening to customers to meet their needs. It is also intuitive and they have opportunity to train so you are up to date on new features Review collected by and hosted on G2.com.
The speed of inniovation is sometimes a detriment since there is a release so often, implementation or the support towards it can get overwhelming. Review collected by and hosted on G2.com.