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2,464 BambooHR Reviews
Overall Review Sentiment for BambooHR
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Two things I like the best:
Employee self-service: one of the great features is the employee self-service portal, allowing employees to access and update their information, request time off, and view their benefits. This reduces the administrative burden and empowers employees to manage their own data.
Onboarding and offboarding automation: BambooHR offer the ability yo automate both onboarding and offboarding processes. For onboarding, it provides customizable checklists, welcome emails, and automated task assignments to ensure new hires have a smooth start. Offboarding is equally streamlined with automated notifications, task tracking, and exit surveys to manage employee transitions effectively.
It's a real time saver! Review collected by and hosted on G2.com.
Custom approval flows: BambooHR lacks advanced customization options for approval workflows. We have a pretty unusual approval hierarchy and we find the default settings insufficient for our needs, as the software does not allow for extensive customization of approval processes.
Accrual of vacation days: the tool's handling of vacation day accruals can be restrictive, especially in countries with unique accrual rules. For example, in Croatia, employees start accruing vacation days during the first six months (prorated) and then receive the full number of days afterward. BambooHR does not currently support such specific configurations, which can be a significant drawback for organizations with similar requirements. Review collected by and hosted on G2.com.
Easy to solve problems or questions - mostly next morning all is solved, due to time difference. but it is very handful. Excellent customer service!!! Very easy was to implement it! Excellent option for reports. Review collected by and hosted on G2.com.
Lateley there are some sistem errors, and it is not working all day, and all our HR life very depends on Bamboo data, and those particular day when we encountered the issues when bamboo hr is not responding - were when we had to enter newcomers in system, but all was solved the next day!
Maybe would be some more additional options for surveys - eNPS and Satisfaction survey reports - or more frequesnt system reminders, as we want that 100% completes all surveys. and maybe one more additional day for completion would be suitable, especially when there are system errors on that week... that reduces the completion rate very significantly. Review collected by and hosted on G2.com.
I like the automation, especially in the hiring section. It is so nice to not have to write emails over and over with prospective candidates and just use the templates that I've created. The new hire onboarding packet is super helpful too! Review collected by and hosted on G2.com.
The issue we have is with updating the personal information. We keep running into glitches with it. Review collected by and hosted on G2.com.
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For recruiting and onboarding work and tracking personnel documents, it has saved me hours of manual work and reporting. Support has been great and it's easy to review and obtain reports. Review collected by and hosted on G2.com.
The only thing I would like to see is to be able to send out individual trainings to employees, versus the department or group. Review collected by and hosted on G2.com.
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My favorite thing about BambooHR is how user friendly it is. The Support Heroes and very knowledgeable and resolve any issues I have quickly. Review collected by and hosted on G2.com.
I wish that the eNPS was available in Spanish as well as English. Review collected by and hosted on G2.com.
Bamboo gives all of our employee access to their HR and payroll data on an app. Employees can manage their own updates. Onboarding is a breeze, posting jobs recruiting is seamless, and payroll is very easy to manage. Review collected by and hosted on G2.com.
Updating the performance management module would be very helpful. It doesn't currently provide a great way to track progress on individual sub goals expect as a percentage of completed tasks. Having sliding scales and more intuitive tailored goal management would be great. Review collected by and hosted on G2.com.
BambooHR makes life easier. Payroll is logical, reports are accessible and sensible. Time off requests and tracking are easy to manage. Onboarding is a well balanced process that makes our organization look good! I really don't ever 'regret' having to use the BambooHR software in my daily work routine. Review collected by and hosted on G2.com.
Health Savings Accounts are becoming more popular and I'd really like direct deposit functionality added for these HSA payroll deductions. Review collected by and hosted on G2.com.
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We have been using BambooHR for some time now, and it has significantly improved our HR processes, making them more efficient and user-friendly.
We highly recommend BambooHR to organizations looking to enhance their HR operations with a robust and user-friendly system. The customer support is very approachable, fast, and helpful. Review collected by and hosted on G2.com.
Preparing reports can be challenging without experience, and it takes time to understand how reports are generated and what data is necessary. Occasionally, we miss a report that shows salary information for a specific period (e.g., salary amounts for May 2020). This might be an area the product team is working on.
Additionally, as a German company, we cannot benefit from the payroll features and sometimes miss payroll-specific components. Review collected by and hosted on G2.com.
I love that this software is so user friendly, I hardly ever have employees that cannot figure something out on their own with it. The timetracking has been very useful for our company and the payroll processing is super simple. The customer support is always fantastic and very quick. Review collected by and hosted on G2.com.
The only downside to Bamboo for us is that it doesn't integrate with our accounting software, which is to no fault of BambooHR. Review collected by and hosted on G2.com.
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Very easy to use and they are constantly adding features and upgrades Review collected by and hosted on G2.com.
Bamboo is an all in one HR solution that offers many benefits but in order to take full advantage, you need to be locked in to their systems and methodology. Review collected by and hosted on G2.com.