Bamboo Reviews & Product Details

Way better than Distru, Canix, Nabis, I've used all of those, and bamboo definitely provides the best value to money spent ratio. It just works for what we need, and their AMAZING, freaking amazing customer support team, they're the best. Review collected by and hosted on G2.com.

Nothing on top of my head, from the very first demo to the onboarding to 6 weeks of usage, they have gone beyond what I've encountered with Distru, Canix and Nabis. Review collected by and hosted on G2.com.

Their team is the best, from the moment they cold-called me, my gut feelings told me that these guys know what they are doing. So I gave them a chance, and actually a week later, I am using bamboo trace and sales and not looking back at flourish (which by the way, is an awful software, and awful company). Review collected by and hosted on G2.com.

At this point, we're only about a month in but everything has been fantastic. The onboarding team, their customer support, some of the best, if not the best customer service we have ever encountered. Review collected by and hosted on G2.com.

The entire compliance thing in new york has been a disaster. ocm, biotrack, and now metric, totally disaster, but thank god for bamboo. we found them through google, and this website, and holy moly, their team saved us. everything from day 1, they guided us, it was pretty confusing to start, but their team walked us through everything, and made sure we were setup for success with traceability and metric compliance. sorry metrc. not only is bamboo's compliance software amazing, and easy to use. the cherry on top is the sales crm, their smart cart ai thing for sales menus is beloved by our dispensary clients. thank you bamboo! Review collected by and hosted on G2.com.

the only thing that i would recommend, i'm not sure if it's possible, it seems like some tasks can still only be done in metrc. bamboo states this is a metrc limitation, so i'm sure it is, hoping for new york to get their act together soon. either way, pleased with that we found bamboo, not pleased with ocm or the state of new york, but it is what it is. Review collected by and hosted on G2.com.

I really appreciate Bamboo's seed-to-sale and compliance capabilities, especially with their Bamboo Trace application, which is the best in terms of compliance. The customer service is fantastic, significantly better than other companies we've worked with like Flourish and Distru. Their CRM, Bamboo Sales, is top-notch and tailored for our industry. I love how their CSM team treats us like royalty even though we're a small/medium company. The Smart Cart feature is highly valued by our sales reps and dispensary buyers, streamlining processes across departments. It's a luxury we didn't have before, saving us easily 80-90% of our time. Their customer support is exceptional, and they promptly take our feedback. I highly recommend Bamboo, as it's superior in pricing, product, and service. Additionally, the onboarding process was super easy with great support from their team. Review collected by and hosted on G2.com.

Absolutely nothing. Review collected by and hosted on G2.com.

their csm team is incredible. to be honest, we're not very tech savvy, we're pretty unorganized, and don't know how anything works with customer, and bamboo's customer service team is top notch, guiding us along every step, and just holding our hands. a lot of other companies that we have worked with in the past don't do this, major kudos to the bamboo customer service team. Review collected by and hosted on G2.com.

absolutely nothing, they are the best. best company that i've ever worked with. we wouldn't be organized or compliant without them. Review collected by and hosted on G2.com.

the new smart cart feature is AMAZING. all our clients and sales reps absolutely love it! we increased our revenue from last month about 35%. the recommended or proposed orders save about 80-90% of the work right now. Review collected by and hosted on G2.com.

absolutely nothing, their support team is amazing. bamboo is easy to use. it’s beautiful. the compliance side is intuitive and the sales crm is a life-saver. Review collected by and hosted on G2.com.

Thank God for Bamboo. They’ve saved me so much time on compliance, literally hours a day. Metrc sucks; it’s so wonky. Bamboo Trace can create the labels, which makes the whole process a lot easier. Review collected by and hosted on G2.com.

Nothing at all, there’s really nothing to complain about. From the very first moment of onboarding through to completing our manifest, everything was clearly explained and thoroughly taught and trained. I can’t praise enough how amazing their customer service is. Review collected by and hosted on G2.com.

new york has been an absolute mess. thank god for the bamboo team, they helped us with our beginning inventory, and made sure everything from biotrack and bamboo were perfect in metrc. it took quite a bit of work, but i'm glad bamboo was there every step of the way. we loved bamboo so much, that we moved our illinois operations to bamboo as well. on top of compliance, their sales crm is the best-in-class, bamboo trace and sales are godsend to our company. Review collected by and hosted on G2.com.

nothing, they went far and beyond what we expected. some minor hiccups with metrc and ocm along the way, but bamboo was there every step of the way. couldn't be happier. Review collected by and hosted on G2.com.

Metrc integration for the compliance side, and then their sales crm which allows our sales team to be super productive with orders placement, manifests, and invoices. Review collected by and hosted on G2.com.

So far so good, no complaints. I guess the only thing is that I wish they had an app? But their platform on my phone isn’t bad at all. Review collected by and hosted on G2.com.

NYS OCM has been a complete mess, but thank god for the bamboo team. they have been able to help us navigate the chaos introduced by the state. At first, i just wanted compliance help, since it was very difficult to learn what the OCM was trying to do. but then I learned that Bamboo had a crm, and with the help of their crm, our sales have skyrocketed and efficiency has been improved at least 2-3 fold. Review collected by and hosted on G2.com.

To be honest, it’s been about 3 months now, and still trying to find a problem with the company, the software or the bamboo team, and so far, they have exceeded all our expectations. So no dissatisfaction at the moment. But time will tell. Review collected by and hosted on G2.com.