Balto Reviews & Product Details - Page 23

I like the it very much because it help me a lot through the calls so I can remember everything that I need to review and get useful information without the need to change screen. Review collected by and hosted on G2.com.

Sometime could not identify some times that I say through the calls so maybe I could be repeting myself and could be confusing, still it is great tool for me!!!! Review collected by and hosted on G2.com.

Balto will give you a good direction for effective communication. Review collected by and hosted on G2.com.

Sometimes its not responding to what you are saying Review collected by and hosted on G2.com.

I love how Balto triggers automatically with the calls. The suggestions are very helpful and help my employees. I love the cloud for statistic review and call quality checks. Review collected by and hosted on G2.com.

I wouldn't say I like how Balto always updates randomly when it isn't registering for any calls. This would usually be a quick fix for our IT department. The reps miss out on the contests that we run monthly. Review collected by and hosted on G2.com.

That it is pretty accurate when it suggests what to do on your call. It is incredibly that it can be so useful while your are on the call. Some times you can find the solutions to Ni's matter just reading, and following balto. Review collected by and hosted on G2.com.

Being totally honest, there is nothing to dislike about Balto. It is really helpful. The only thing i can think about is that with time, you do not longer need it.

But for someone new, it is a huge help. Review collected by and hosted on G2.com.

everithing that has on it, like the banners and the help that offers with the interaction of the insured while on the conversation, make the this smother as well Review collected by and hosted on G2.com.

I dont really dislike nothing, instead, i like the tools that balto can offer to make the things easer, super user friendly and nothing to say about disliking it Review collected by and hosted on G2.com.

The automated prompts are great when you're on a call. Review collected by and hosted on G2.com.

Doesn't always register right away without being prompted. Review collected by and hosted on G2.com.

It helps get full confirmation of the requirements of each call; Review collected by and hosted on G2.com.

None balto is great!! i don't dislike anything Review collected by and hosted on G2.com.

is has good feedback and is accurate when checking my checklist about the things i say Review collected by and hosted on G2.com.

i currently dont have any dislikes so far about balto espectially being thing i just started using it Review collected by and hosted on G2.com.

I like that Balto is a guide for you when speaking to a customer and also a learning tool. You can go back and study information you did not know right in Balto. Review collected by and hosted on G2.com.

The only thing I would say is that sometimes the wrong script will pop up for whatever we are doing and that will cause us to say the wrong thing especially if you did not know. Review collected by and hosted on G2.com.

The hability for the system to let us be aware of all the questions pending to be said and assisting us completing our job to make sure all policies are up to date. Review collected by and hosted on G2.com.

Sometime Balto changes the policy book and does not provides the correct questions for the customer we are attending, even though there is only one type of polivy book we need. Review collected by and hosted on G2.com.