Balloon Reviews & Product Details

Ease of use. Statistics and report dashboard. The virtual expo has been built very well. Pricing is also just right. Support is top class. Review collected by and hosted on G2.com.

It would be more convenient and flexible to allow delegates to make payments when buying tickets through Balloon. Stripe is not well supported by many countries due to regulations, for example, from India. You need an Indian Payment processing company to be integrated to accept payments. Not sure if this affects other countries. If you are a US customer and in some other countries, this works very well. Review collected by and hosted on G2.com.

The platform Balloon has a beautiful, simple, and user-friendly interface, it makes an event seem special and unique by offering a virtual space that hosts it, and its features allow a variety of services and make it possible for attendees to connect, feel a part of a community, and have a special, premium quality experience. The organizer's life is made easier through a simple setup, and moderation is seamless during the live stream. The best part? Quick and supportive customer service team who are there to help 24/7 and always ready to find a solution to a possible challenge. Review collected by and hosted on G2.com.

The team behind Balloon knows well that some browsers present issues, and they communicate about it transparently. Some of our attendees have had issues with mobile devices. Review collected by and hosted on G2.com.

Every time we have needed assistance, one of their staff members is there. They are incredibly responsive and are also open to feature requests for the program. Review collected by and hosted on G2.com.

My experience overall with Balloon has been a positive one! One of the downsides of using Balloon is the lack of some features that are standard on other services. These features include as embedded captioning that doesn't require the usage of a contracted third-party service, customizable client emails, and the inability to close chats. They are, however, very transparent with their roadmap, and I know that Balloon will be considering these features in the future. Review collected by and hosted on G2.com.

Balloon was extremely easy to set up from an event organiser point of view. It was so simple to set up and clear to use. It was fully customizable with branding, which was essential to us, and the steps were easy to follow. If any speaker title changed or stream session changed, it was easy to adapt when the event was both in the testing and live stages. Balloon as a team was absolutely excellent with communication, Jennifer in particular, it has been such a lovely point of contact - very helpful with any questions you have. I would highly recommend Balloon to anyone who may be new to virtual events and wants an easy platform to use; it also made the event look so professional. I liked being able to have a backstage chat when the event was live if any speakers needed to communicate. I cannot rate it highly enough! Review collected by and hosted on G2.com.

Not many dislikes to report on! A feature that would have been nice is if we could hide schedule items instead of fully deleting them - a minor feature however, we only wanted day two attendees to see our day two schedule and so we had to delete the day one schedule items but this wasn't a massive issue.

Some speakers would have liked to see the chat function when screen sharing which wasn't possible if they had one screen - however, again, this didn't impact the event massively but would have been beneficial. Review collected by and hosted on G2.com.

Crisp and clear user interface and simple to deploy admin tools. The event is easy to navigate as a delegate, easy to present at as a speaker and easy to deliver as an organiser. Review collected by and hosted on G2.com.

Nothing major would love the full Zapier and Eventbrite Integrations as soon as possible. I know they they are in progress and I've been delighted at the ongoing development stream all year long. Review collected by and hosted on G2.com.

I really like that Balloon is a self-serve platform that we can customize as little or as much as we need. Our events have a bit of a range in size and complexity and this solution has helped us to be more strategic with our budgeting. The customer service is also a highlight that my entire team is thrilled with. They have taken time to not only answer questions for us but for our attendees as well during the event in a timely manner. Review collected by and hosted on G2.com.

There isn't anything that I dislike about the platform. There are features that I would want to add, but the Balloon team has given us the opportunity to voice those ideas with the platform and keep us updated on what they have added in a timely manner. Review collected by and hosted on G2.com.

The attendees enjoyed the platform, especially the networking. It is good that the platform has a feature of breakout rooms that is easy to navigate and use. The interface is easy to navigate and good Platform Features. Lastly, it has a great user interface for organizers (backend) and attendees (front). Review collected by and hosted on G2.com.

Account creation feature for the attendees, such as the automatic creation of their account and they have to "forget their password" to log in, which can be a hassle on the attendee's part. Review collected by and hosted on G2.com.

I liked how easy it was to use. The support team was also on site and helpful to make sure everything was going smoothly. Review collected by and hosted on G2.com.

Nothing per se however, like any user the shorter it is to sign up and register the better. As the age range go up, it gets harder for this demographic. Review collected by and hosted on G2.com.

Easy to use, quick support and responses of our Account Manager Review collected by and hosted on G2.com.

We do not use all features. But there is none, that I especially dislike Review collected by and hosted on G2.com.

Very intuitive for all involved including me as an organizer, as well as attendees and speakers. Very easy to navigate across the platform. Lots of different ways for attendees to build connections and also the platform has a number of ways for the organiser to display content.

Sponsorship is covered as well and it shouldn't be too hard for organisers to monetize through commercial partners. Review collected by and hosted on G2.com.

I can't think of any particular issue with the platform. Review collected by and hosted on G2.com.