Customer Service was over the top. We were always accommodated in a timely manner. Review collected by and hosted on G2.com.
We had no issues at all. Brandon Davis was able to accommodate all of our needs. Review collected by and hosted on G2.com.
Customer Service was over the top. We were always accommodated in a timely manner. Review collected by and hosted on G2.com.
We had no issues at all. Brandon Davis was able to accommodate all of our needs. Review collected by and hosted on G2.com.
Professional services. Learned our business and offered guidance and services that are in alignment with our business needs. Review collected by and hosted on G2.com.
Our only dislike is the recommendation to use ADP for our payroll provider. We have had a bad experience with them and would have liked other options that may have been available. Review collected by and hosted on G2.com.

Their patience in training us to use the new software was appreciated. Review collected by and hosted on G2.com.
We do not have any complaints about their service or assistance throughout our project. Review collected by and hosted on G2.com.
Baker Tilly has an excellent customer service orientation. They are professional and disciplined, yet friendly and collegial to work with. Review collected by and hosted on G2.com.
BT is growing and evolving rapidly. Offerings and approaches change quickly, even within the implementation timeframe. Still, BT maintains its focus on customer service and helps to guide the customer through this. Review collected by and hosted on G2.com.
The feeling that you are in this together with them. For instance, we had to integrate an existing software with Sage Intacct during our Intacct implementation and our implementation manager met with us and that software team. They would send messages to ask about statuses on our behalf. I truly felt like our Baker Tilly person was on our team, not just a consultant. Review collected by and hosted on G2.com.
There are no downsides whatsoever, it was a great experience. Review collected by and hosted on G2.com.

BT was very clear in communication and very helpful with the implementation process. Review collected by and hosted on G2.com.
The only thing we didn't love was communicating through the "Teamwork" platform. Review collected by and hosted on G2.com.
Knowledgeable, personable, and responsive. Review collected by and hosted on G2.com.
Scheduling meetings could be challenging at times, but that was not anyone's fault on either team. Honestly, there weren't any real downsides. Review collected by and hosted on G2.com.
They are very responsive to questions and concerns and work to integrate your recommendations into the finished product. Review collected by and hosted on G2.com.
Are sure there are some but we have yet to experience them. Review collected by and hosted on G2.com.
We had the outstanding benefit of being placed with a multi-faceted implementation specialist. Having someone with a broad range of knowledge was paramount in our success. Review collected by and hosted on G2.com.
No dislikes to report about our experience with Baker Tilly. Review collected by and hosted on G2.com.
The ongoing partnership and dedication was excellent. Review collected by and hosted on G2.com.
No immediate concerns/recommendations. The team was always available and helpful. Review collected by and hosted on G2.com.