BackgroundChecks.com Reviews (45)

Reviews

BackgroundChecks.com Reviews (45)

4.8
45 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and fast turnaround of BackgroundChecks.com, highlighting how the platform simplifies the background check process for hiring. Many appreciate the responsive customer service, which enhances their overall experience. However, some users note occasional delays in processing times, particularly during peak periods.

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Elizabeth W.
EW
Elizabeth W.
Small-Business (50 or fewer emp.)
"So happy with ClearCheck's service for our business!"
5/5
What do you like best about BackgroundChecks.com?

We are so impressed with the excellent customer service we've received from ClearCheck. It was so easy to set up our account, and the customer service team has been exceptionally helpful. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

We have no complaints so far. Submitting background checks is quick and easy, and any issues are addressed quickly by ClearCheck's team. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Excellent Customer Service"
5/5
What do you like best about BackgroundChecks.com?

Background checks have immediate turnaround time. Customer service is excellent. Website is intuitive and easy to maneuver Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I have found no downsides to using ClearChecks! Customer service has been so helpful and the process is extremely efficient and easy. Review collected by and hosted on G2.com.

EC
Esther C.
Founder
Small-Business (50 or fewer emp.)
"Streamlined, User Friendly and Intuitive Background Check Platform"
5/5
What do you like best about BackgroundChecks.com?

I'm a therapist in private practice, and love how easy, intuitive and streamlined the background check process is! My favorite part of Clear Checks is that they take care of obtaining consent for the background check and displaying the legally required disclaimers. It's all streamlined. I just enter my employee's email, select the type of check(s) and it takes care of the rest! I've tried at least two other platforms, and this one is effortless to use. Their customer support chat is also excellent, and it's only ever taken me less than 5 minutes to have any questions answered or issues resolved. The prices are extraordinarily reasonable, especially given the user experience. I recommend this constantly to my peers in the mental health world. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

There's nothing I dislike about ClearChecks. Perhaps it could have some added features, such as automatically renewing checks on an annual basis, or notifying you if a background check expires/hasn't been submitted. Review collected by and hosted on G2.com.

LA
Lori Colleen A.
Company Office Administrator
Mid-Market (51-1000 emp.)
"Easy Breezy"
4.5/5
What do you like best about BackgroundChecks.com?

ClearChecks makes an HR dept of one very happy ... One email to enter, One quick payment and I know that I no longer need to be concerned about getting the background check completed - The minute I place the order with ClearChecks, I cross it off my to do list Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

There really is nothing I dislike about ClearChecks ... I think it would be helpful to see the initial order date of a report and how many reminders needed to be sent by ClearChecks & how many by me (as hr) before the candidate responded - the dates of the reminders would be great to know too Review collected by and hosted on G2.com.

MH
Melissa H.
Chief Program Officer
Small-Business (50 or fewer emp.)
"Satisfied Client"
5/5
What do you like best about BackgroundChecks.com?

Clearchecks has been the easiest background check program/company we have ever used. It is easy to navigate their website and any problems are resolved very quickly. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Honestly, we have never had a bad experience. Even if there has ever been a situation to come up, Clear Checks has always been accessible and it was fixed in a reasonable amount of time. Review collected by and hosted on G2.com.

TC
Tammy C.
Office Manager
Small-Business (50 or fewer emp.)
"Clear checks has been great with my companies needs for background checks."
5/5
What do you like best about BackgroundChecks.com?

The site is easy to use and very professional. When I had a question, I called customer service. The staff was prompt, helpful and polite. They answered my questions and took care of the needs at the time. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I have not found anything I disliked about my experience with Clear Checks. I have ran a few backgrounds on my team members and Clear Checks has helped me every step of the way. Review collected by and hosted on G2.com.

CA
Calvin A.
Financial Analyst
Small-Business (50 or fewer emp.)
"Easy to use interface! Allows for peace of mind in the hiring process."
5/5
What do you like best about BackgroundChecks.com?

Simple. Easy to use. Thorough information. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

It is a bit expensive, but good information is hard to find and I will pay a premium for a good understanding of someone's background. Review collected by and hosted on G2.com.

Allie S.
AS
Allie S.
Compensation and Benefits Specialist
Mid-Market (51-1000 emp.)
"Great Experience - some long wait times"
4/5
What do you like best about BackgroundChecks.com?

I like that you can add additional services to the basic background check. I also like the user-friendly layout. It's easy to see who has completed their background check and who hasn't. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Sometimes the turnaround times are much too long - over a week and in some cases we've waited up to a month for our background checks to be returned. This happened around the holidays, so the courts may have been extra busy as well. Review collected by and hosted on G2.com.

DM
Deborah M.
Chief Financial Officer
Mid-Market (51-1000 emp.)
"I love ClearChecks!"
5/5
What do you like best about BackgroundChecks.com?

It is quick and easy to use and the reports are easy to read. And I can talk to a real person if I have a question which I've done and they are great. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I haven't found anything yet to dislike. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great service, great support, reasonably priced"
5/5
What do you like best about BackgroundChecks.com?

Clearchecks is easy to use. Its user interface is very intuitive. Compared to other providers, its pricing is reasonable. You get all the essentials you need 90% of the time in the basic pricing. The service is fast. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Sometimes the information about an individual is old or outdated. It would be nice if the information was updated as soon as it is recorded. No pricing for buying a pack. Review collected by and hosted on G2.com.