BackgroundChecks.com Reviews (45)

Reviews

BackgroundChecks.com Reviews (45)

4.8
45 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and fast turnaround of BackgroundChecks.com, highlighting how the platform simplifies the background check process for hiring. Many appreciate the responsive customer service, which enhances their overall experience. However, some users note occasional delays in processing times, particularly during peak periods.

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Verified User in Non-Profit Organization Management
CN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Easy to Use, Fast Results, and Budget-Friendly"
5/5
What do you like best about BackgroundChecks.com?

Easy to use, quick to get results and doesn’t break the bank! Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Nothing I can think of. I have been happy with them. Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

We're so happy to hear you've been pleased with our affordable solutions and that you've chosen us to help maintain the trust of the families you serve. Thank you for sharing your experience!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Helpful Support, but Emailing Applicants Directly Needs Improvement"
2.5/5
What do you like best about BackgroundChecks.com?

customer service is a little slow but very helpful, once you're in contact with them they resolve the issue effectively and promptly Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

sending email directly to the applicant when I already have a form they signed...employer cannot enter that information Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

Thank you for your feedback. Happy to hear that our customer support team was helpful in assisting you. We appreciate your perspective on the email-based applicant workflow and will take your feedback into consideration as we continue to refine and enhance our platform.

Verified User in Telecommunications
PT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Love the new platform"
5/5
What do you like best about BackgroundChecks.com?

User Friendly - Very Easy - I dont think they can make it any easier - its awesom Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Nothing at this time - everything is fine Review collected by and hosted on G2.com.

Response from Taylor Seems of BackgroundChecks.com

Thank you for taking the time to share your feedback! Our team is always working to make the experience as easy and efficient as possible for our customers. We appreciate your trust and support, thank you for choosing BackgroundChecks.com!

HM
Heidi M.
Operations Manager
Small-Business (50 or fewer emp.)
"Easy Background Checks!"
4.5/5
What do you like best about BackgroundChecks.com?

ClearChecks is very user friendly and it was a breeze to sign up my applicants for a background check and drug screen. I also like that I can add on searches that I need without buying ones I don't. Customer service and tech support was also quick to respond and resolve my issues. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

The drug screening was a bit complicated for my applicant. The website is not clear about which locations have all the testing capabilities and my applicant had to go to two different appointments and call the individual site to confirm. It would have been helpful to have that information already available prior to making the appointment. Review collected by and hosted on G2.com.

Ilan K.
IK
Ilan K.
Member
Small-Business (50 or fewer emp.)
"The most user-friendly background check platform!"
5/5
What do you like best about BackgroundChecks.com?

What do I like best about ClearChecks? In short, everything. The platform makes it easy for me or my prospective employee to input critical data; the pricing is transparent and clear so you only pay for the checks you need; their content is so helpful to those who hire (uh, most of us?); and their founders will bend over backwards to ensure your success. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Struggling to find a dislike.... There ain't one (yet). Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
AP
Verified User in Professional Training & Coaching
Small-Business (50 or fewer emp.)
"I have found Clearchecks to be an easy, fast and reliable service for background and drug testing."
5/5
What do you like best about BackgroundChecks.com?

Clearchecks has a very simple platform to use. Prices are fair and up front. Customer support is friendly and very knowlegable. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

The only negative thing I can think of is that some of my questions were not intuitively answered on the website. For instance, knowing that you must first order a background check to then be able to see the drug testing options was not clear to me until I spoke to a representative. I did have to reach out to find a few answers. However the service was fantastic when doing so. Review collected by and hosted on G2.com.

DT
Deanna T.
Office Coordinator
Small-Business (50 or fewer emp.)
"Easiest Way For Background Checks For Our Small Business"
5/5
What do you like best about BackgroundChecks.com?

ClearChecks is super user friendly - takes just a few seconds to get a background check going. Easy layout. The help staff via chat and email are very quick to respond, friendly and helpful! Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Nothing really - sometimes county records take a bit of time, but that is no fault to ClearChecks Review collected by and hosted on G2.com.

SR
Susan R.
Managing Director
Small-Business (50 or fewer emp.)
"Easier Process and Nicer Portal"
4.5/5
What do you like best about BackgroundChecks.com?

Actually was able to call and get a real live person to return my call Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

Cant think of anything yet as I am a new user Review collected by and hosted on G2.com.

Verified User in Warehousing
AW
Verified User in Warehousing
Small-Business (50 or fewer emp.)
"HR"
5/5
What do you like best about BackgroundChecks.com?

ClearChecks does a thorough research on the background check. Very easy to communicate with the staff there when we wanted to cancel an order, or check on candidate's status. It's a professional top-notch place for employers to get peace of mind. We've been using ClearChecks' service since 3 years ago, and absolutely loving it. Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

I haven't found any reason to shop around for someone else yet. Review collected by and hosted on G2.com.

SR
Shannon R.
Operations Manager
Small-Business (50 or fewer emp.)
"Great Customer Services"
5/5
What do you like best about BackgroundChecks.com?

Everything about ClearChecks is exeptional! Review collected by and hosted on G2.com.

What do you dislike about BackgroundChecks.com?

There is nothing to dislike! The whole process in ordering background reports is great! Review collected by and hosted on G2.com.