Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated BackAgent Alternatives

BackAgent Reviews & Product Details - Page 2

BackAgent Overview

What is BackAgent?

BackAgent is a back office intranet system with a built in transaction workflow engine.

BackAgent Details
Languages Supported
English
Show LessShow More
Product Description

BackAgent is a back office intranet system with a built in transaction workflow engine.

How do you position yourself against your competitors?

We work with our customers to integrate and connect the services and vendors they use to build a comprehensive solution for the brokerage and the agents.


Seller Details
Seller
BackAgent
Year Founded
1989
HQ Location
Katy, TX
Twitter
@BackAgent
1 Twitter followers
LinkedIn® Page
www.linkedin.com
684 employees on LinkedIn®

Verified User in Computer Software
GC
Overview Provided by:
Director, Engineering & Co-Founder

Recent BackAgent Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"I use it mostly for transaction management but also for scheduling and viewing various office resour"
I LOVE the way it keeps me on track with a transaction and tells me what must be uploaded and WHEN. The whole process of getting the appropriate do...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Good system for Real Estate document e-filing"
The interface is good, and it lets you know at a glance what documents are needed for a specific phase of the deal
CI
C I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Market Leader by Far!!!"
I checked out a lof of systems and the demo for BackAgent was far and above the best and the market leader. I just signed my contract and I'm exci...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

BackAgent Media

BackAgent Demo - Office Calendar w/ Event Registration & Resource Scheduling
The office calendar combines the events from the brokerage, associate, team, transaction, and the community into an easy to follow single source of events.
BackAgent Demo - Intranet Start Page
Each associate & staff member starts their day here to see what is going in the brokerage and share information.
BackAgent Demo - Active Transactions
With visual cues and helpful details, agents, staff, and team members can easily stay connected and make sure everything is done for each transaction.
BackAgent Demo - Transaction Detail Screen
The BackAgent transaction workflow system comes alive in these interfaces by dynamically reacting to the data provided for each specific transaction. The dynamic rules engine helps you make sure you have everything needed for closing, in the order needed.
Answer a few questions to help the BackAgent community
Have you used BackAgent before?
Yes

15 BackAgent Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
15 BackAgent Reviews
4.5 out of 5
15 BackAgent Reviews
4.5 out of 5

Overall Review Sentiment for BackAgentQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
ALEXANDER S.
AS
CIO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about BackAgent?

good quality software simple to learn and use for day to day task a must have for our office I use it every day and like it as software is very good I like it as a good helper or good daily assistant Review collected by and hosted on G2.com.

What do you dislike about BackAgent?

nothing to dislike everything is good, I like it good software for day to day use I use it every day Review collected by and hosted on G2.com.

Recommendations to others considering BackAgent:

good software I like it and use it everyday Review collected by and hosted on G2.com.

What problems is BackAgent solving and how is that benefiting you?

improves end result good software I like it and use it Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BackAgent?

Multifunctional, multiple features to use. Review collected by and hosted on G2.com.

What do you dislike about BackAgent?

Sometimes the interface seems too crowded. Takes time to get used to. Review collected by and hosted on G2.com.

Recommendations to others considering BackAgent:

Make sure to train your employees on the main features before implementing. Good comprehensive software otherwise. Review collected by and hosted on G2.com.

What problems is BackAgent solving and how is that benefiting you?

Contact management, communication with the brokerage. Keeping track of my earnings. Review collected by and hosted on G2.com.

Robert H.
RH
District Director
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BackAgent?

Consistency of requirements with built in enforcement of document requirements. It is one place that my agents and I can go to make sure that we are covering our document and retention requirements BEFORE paying CDAs. It makes it very easy to communicate with the agents and to keep in touch about paperwork issues and needs. Review collected by and hosted on G2.com.

What do you dislike about BackAgent?

The calendar function is missing some needed tools. For example, when I post an event and agents register, I would like to be able to send out one email to the entire registration list. Also, some of the reporting is clumsy, the data is there, it is just a nightmare to dig through the reporting section and try and determine which reports that i need. Would be a nice feature if I could have a favorites selection of set reports. Maybe even some customizable reports. Review collected by and hosted on G2.com.

Recommendations to others considering BackAgent:

Really need more effort on the Android app. Calendar needs beefing up as mentioned. Would be nice if the system gave us a way to send invoices for leases. It will print them, but It would be great if we could just send like we do CDAs. Also, the process to cancel a transaction is very awkward and most agents just do not do it so we have to. Do not know if there is anything that can be done to smooth that out. Review collected by and hosted on G2.com.

What problems is BackAgent solving and how is that benefiting you?

Again, minimizing legal exposure due to lack of mandatory documents and retention. Less cost for paper and storage. Rapid payment to agents (morale) One place to communicate about policy issues Review collected by and hosted on G2.com.

David B.
DB
Licensed Real Estate Professional
Real Estate
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about BackAgent?

Pretty easy to just sign in and go. Doesn't take long to get used to software at all. Easy to go back and adjust deals. Direct link to MLS. Review collected by and hosted on G2.com.

What do you dislike about BackAgent?

I wish I didn't have to contact the support team to adjust what information was required to turn in deals. Everyone wants different information with their deals, and it would be great if our team could adjust what we require from our agents. Also, we would like the ability to tailor the "reports" that back agent gives to suit our company. For example, we don't want the report to spit out information about when a deal is completely closed out or "filed" the more important statistic for our company is tracking when deals are "submitted" as we do a lot of rentals as opposed to just sales. Review collected by and hosted on G2.com.

Recommendations to others considering BackAgent:

Make sure you need it for the correct purposes. Its not a CRM, its transaction management and deal tracking. The office tools might be helpful to a larger office. Review collected by and hosted on G2.com.

What problems is BackAgent solving and how is that benefiting you?

We needed a record keeping and compliance system, as well as a reasonable way to track our agent's deals. Primarily, we use backagent for transaction management and record keeping. Our office is small, so some of the office tools are unnecessary. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about BackAgent?

I love that it keeps tabs on the required documents for each transaction, and I can load all the documents at once and then split the file between the different documents. Review collected by and hosted on G2.com.

What do you dislike about BackAgent?

Nothing really comes to mind, it would be great to sync contact from my phone to the product. Review collected by and hosted on G2.com.

Recommendations to others considering BackAgent:

Very user friendly and straightforward Review collected by and hosted on G2.com.

What problems is BackAgent solving and how is that benefiting you?

The ease of accessing old files and records is a big benefit. Review collected by and hosted on G2.com.