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Back At You Reviews & Product Details

Tom P.
TP
real estate agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Back At You?

It is simple to set up and use. It posts ads for me when I am doing other work and maintains a presence on social media. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

Would like to see more templates made available. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Keeps my accounts active and it is one less thing that I need to worry about. Review collected by and hosted on G2.com.

Back At You Overview

What is Back At You?

Back At You focuses on developing the best real estate software for brokerages and their agents. Our SocialBAY, ClientBAY, and FinancialBAY systems work to make every aspect of the real estate business more efficient and effective. Our products are leaders in their respective categories and, when combined into one solution, provide brokerages with unprecedented functionality making both revenue producers and admins more productive and efficient. We are the backbone of brokerage operations.

Back At You Details
Languages Supported
English
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Product Description

Back At You offers three software products: SocialBAY for complete social media marketing automation, ClientBAY for websites and CRM, and FinancialBAY for complete back-office and commission management. You can employ all three systems to have them work together seamlessly for maximum efficiency and tracking or select only the individual tools you need right now.


Seller Details
Year Founded
2011
HQ Location
Los Angeles, CA
Twitter
@BackAtYouInc
2,443 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®

Bladymir L.
BL
Overview Provided by:

Recent Back At You Reviews

Tom P.
TP
Tom P.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great way to stay connected"
It is simple to set up and use. It posts ads for me when I am doing other work and maintains a presence on social media.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Awful. They STOLE MY MONEY. DO NOT TRUST."
NOTHING AT ALL. NOTHING AT ALL. NOTHING AT ALL.
BW
Bruce W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Derrick at Back at You is Very Helpful!"
Makes social media easier to deal with and provides good analytics to show my clients.
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Back At You Media

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27 out of 28 Total Reviews for Back At You

4.6 out of 5
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27 out of 28 Total Reviews for Back At You
4.6 out of 5
27 out of 28 Total Reviews for Back At You
4.6 out of 5
G2 reviews are authentic and verified.
Verified User in Photography
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Back At You?

NOTHING AT ALL. NOTHING AT ALL. NOTHING AT ALL. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

Cheating thieves. They had me on auto-renewal. I never used the service after two months and paid the $600, which was my decision, so I wasted ten months. Now they auto renewed, and I was not using the service, so I have thrown away another $600 for a service I hate. Of course, they said no when I asked for a refund.

ALL THEY CARE ABOUT IS THE MONEY. CUSTOMER SERVICE IS AWFUL, RUDE AND CONDESCENDING. DO NOT, DO NOT GIVE THEM YOUR MONEY.

I JUST FLUSHED OVER $1000 DOWN THE TOILET. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

SOLVING NOTHING , JUST GLOATING ABOUT HOW THEY STOLE MY MONEY. Review collected by and hosted on G2.com.

Patti D.
PD
Broker owner member
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Back At You?

I like the Back At you employees.

They are the best and take their time answering any questions.

I specifically talk with Derrick, and he is truly the best.

Kind, considerate and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Back At You?

There is no negatives with Back at You in my

Experience.

We all have things to work on Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Marketing to social media posting and helping me with Google platform Review collected by and hosted on G2.com.

BW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Back At You?

Makes social media easier to deal with and provides good analytics to show my clients. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

Nothing really. Good program and good service so I can't dislike it. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Makes social media posting easier and more effective. Review collected by and hosted on G2.com.

RW
Real estate agent
More Options
Validated Reviewer
Review source: Organic
What do you like best about Back At You?

Great post.the customer service people were extronaire Review collected by and hosted on G2.com.

What do you dislike about Back At You?

With the CRM not happy with the automated emails. Not very thought out to get responses from the clients Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

I wanted my leads to go from Social Bay to client Bay Review collected by and hosted on G2.com.

CA
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Back At You?

Auto post to Social media. Landing page templates. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

Nothing. Works well at meeting my business goals. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

It reduces the amount of time I need to spend generating posts to social media. Review collected by and hosted on G2.com.

Cary A.
CA
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Back At You?

Really like learning how to use the landing pages Review collected by and hosted on G2.com.

What do you dislike about Back At You?

There was nothing I disliked at this time. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Helping me with tools for generating leads. Review collected by and hosted on G2.com.

SP
M
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Back At You?

In a world where I just hope for a timely return phone call or email, Back at You supports its fabulous product 150%. Kudos to Brady for his patient help! Review collected by and hosted on G2.com.

What do you dislike about Back At You?

I don't have a thing I dislike. Note that responses will come on the Pacific Time Zone - so be prepared for great help on a little different time frame if you operate on EST , for instance - Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

As a manager I had to make sure a former employee's email was no longer sending out auto emails. Brady not only easily helped me but assisted me in setting up another email for a new employee. He courteously followed up. I really appreciated that - Review collected by and hosted on G2.com.

Jabria K.
JK
Realtor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Back At You?

One of the things I love about Back At You is that it automatically detects when I have a new listing and prepares an ad for me to post on all social media platforms right away. The convenience that I don't have to come up with a post or remember to do so is beneficial. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

One thing I don't really like compared to other CRM and marketing platforms is that Back At You doesn't have a variety of email campaigns for you to set up. I also wish that the social media postings could have color coordination for people trying to brand. My brand colors are black and white. A lot of the postings have been blue, yellow, pink, etc. Also, I do think that some of the videos should be a little more diverse with cultures. Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Back At You makes running ads on Facebook and Instagram so easy! I find it easier to use Back At You than I do to use Facebook and Instagram directly for boosting ads. I love how you can also sync directly to both with one click. It shows you a report of how your ad did, what audience interacted with the ads, and grabs leads for you also. Review collected by and hosted on G2.com.

Dave G.
DG
Principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Back At You?

I've finally found a platform that is easy to use and backed by great customer support and marketing gurus. Thanks, Derrick and Rick. Review collected by and hosted on G2.com.

What do you dislike about Back At You?

I haven't found anything yet. Keep up the good work! Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

It's helping me streamline my social media presence while adding a new way to try and capture new leads. Review collected by and hosted on G2.com.

Tree I.
TI
Real Estate Agent
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Back At You?

Back at You has been a lifesaver for me as a new realtor getting started with all things social for my business! With so many things to do, having to sit down and plan out postings for social media outlets was such an overwhelming and stressful task, and Back at You has lifted that weight off my shoulders! It's like I have a Social Media posting assistant working for me! Knowing that postings can also be reviewed or changed/updated is also awesome! I can add a personal touch to some when I have time to go in and review them, or even add more social outlets to the post if I want to. It's really been the best thing that's happened for me in my business that my broker signed up for! Review collected by and hosted on G2.com.

What do you dislike about Back At You?

The only thing I would suggest for improvement on Back at you is to add hashtags for postings, especially for postings to Instagram. Review collected by and hosted on G2.com.

Recommendations to others considering Back At You:

If you are on the fence about using Back at You, think about the time you spend trying to figure out social media post planning, and think about how you can better utilize that time by having Back at You be your assistant and do it for you! Review collected by and hosted on G2.com.

What problems is Back At You solving and how is that benefiting you?

Back at you has solved the stress and anxiety I had when sitting down and staring at my calendar trying to figure out what to plan for postings to social media outlets daily! The benefits of not wasting time coming up with ideas for postings, even though I'm a creative person and could easily do it, I realized for this business, that someone else needed to help me out here! I could then post my own personal posts when I have the time and want to, but I realized I needed to stop wasting time and use my time helping my clients find or sell homes!! Back at you has solved this problem for me! Review collected by and hosted on G2.com.