---
title: B2B Self-Service Portal Reviews
meta_title: 'B2B Self-Service Portal Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how B2B Self-Service Portal works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# B2B Self-Service Portal Reviews
**Vendor:** Delaware Consulting CV  
**Category:** [SAP Store Software](https://www.g2.com/categories/sap-store)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About B2B Self-Service Portal
Optimize back-office operations and deliver convenience for business partners The solution is a lightweight and extendable portal that easily integrates with SAP ERP. It allows business partners to perform master data, to handle order creation and to track the status of orders/invoices. Unlike large platforms, the solution offers instant value with low entry barriers.




## B2B Self-Service Portal Reviews
  ### 1. One Stop solution to improve UX

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kunal J. | Senior Associate Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 30, 2023

**What do you like best about B2B Self-Service Portal?**

This portal empowers customer by giving access to a resources which will help us to manage minor or very common problems , say it is incident management for any product related issue, following up with online queries with sales representatives. The platform is quite intuitive, hence implementation is easy and customer can use many features of the same with ease.

**What do you dislike about B2B Self-Service Portal?**

Integration with other apps or platform is missing, making the task to be repetitive for the customer. More integration with customer support is required.

**What problems is B2B Self-Service Portal solving and how is that benefiting you?**

We are resolving SAP tickets, collecting them, creating dashboards, assigning it to responsible resource, provide knowledge base to ticket raiser and provides previous cases.



- [View B2B Self-Service Portal pricing details and edition comparison](https://www.g2.com/products/b2b-self-service-portal/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+15%3A20%3A53+-0500&secure%5Bsession_id%5D=56bfc5a0-fa50-4feb-a596-c7d391cd907a&secure%5Btoken%5D=05252f2f463c289b4fe3deebc3bfe326e3f606c9b0839ed05d18770ec9f62d60&format=llm_user)

## B2B Self-Service Portal Features
**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making