Top 10 AzureDesk Alternatives & Competitors

Top 10 Alternatives to AzureDesk Recently Reviewed By G2 Community

#1

Freshdesk
By Freshworks
(3,499)4.4 out of 5
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Freshdesk is:
Slower to reach roi
More expensive
See all Freshdesk reviews
#2

Zendesk Support Suite
By Zendesk
(6,149)4.3 out of 5
Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Zendesk Support Suite is:
Slower to reach roi
More expensive
See all Zendesk Support Suite reviews
#3

Zoho Desk
By Zoho
(6,197)4.4 out of 5
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Zoho Desk is:
Slower to reach roi
More expensive
See all Zoho Desk reviews
#4

LiveAgent
By QualityUnit
(1,509)4.5 out of 5
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, LiveAgent is:
Slower to reach roi
More expensive
See all LiveAgent reviews
#5

Hiver
By GrexIt, Inc.
(1,165)4.6 out of 5
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Hiver is:
Slower to reach roi
More expensive
See all Hiver reviews
#6

TeamSupport
By TeamSupport
(873)4.4 out of 5
TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultimately improves customer satisfaction.
Categories in common with AzureDesk:
• Help Desk
Get a quote
Reviewers say compared to AzureDesk, TeamSupport is:
Slower to reach roi
More expensive
See all TeamSupport reviews
#7

Salesforce Service Cloud
By Salesforce
(5,606)4.4 out of 5
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Salesforce Service Cloud is:
Slower to reach roi
More expensive
See all Salesforce Service Cloud reviews
#8

Help Scout
By Help Scout
(407)4.4 out of 5
Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Help Scout is:
Slower to reach roi
More expensive
See all Help Scout reviews
#9

Intercom
By Intercom, Inc.
(3,324)4.5 out of 5
Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, Intercom is:
Slower to reach roi
More expensive
See all Intercom reviews
#10

EngageBay All-in-One Suite
By EngageBay Inc
(449)4.6 out of 5
Simple All-in-One Marketing Software. With awesome software tools backed by a dedicated support team to make every part of your marketing more effective.
Categories in common with AzureDesk:
• Help Desk
Try for free
Reviewers say compared to AzureDesk, EngageBay All-in-One Suite is:
Slower to reach roi
More expensive
Better at support
See all EngageBay All-in-One Suite reviews