--- title: Azure Service Bus Reviews meta_title: 'Azure Service Bus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how Azure Service Bus works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 30 scale: '5' date_modified: '2026-07-07' parent_category: name: Cloud Data Integration url: https://www.g2.com/categories/cloud-data-integration --- # Azure Service Bus Reviews **Vendor:** Microsoft **Category:** [Enterprise Service Bus (ESB) Software](https://www.g2.com/categories/enterprise-service-bus-esb) **Average Rating:** 3.9/5.0 **Total Reviews:** 30 ## About Azure Service Bus Azure Service Bus is a cloud messaging system for connecting apps and devices across public and private clouds. Azure Service Bus supports a set of cloud-based, message-oriented middleware technologies including reliable message queuing and durable publish/subscribe messaging. ## Azure Service Bus Reviews ### 1. Breaking Down Azure Service Bus - An Honest Review of Pros and Cons **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Azure Service Bus?** Dead Letter Queue, Message Queues and Topics, Decoupling Applications, Publisher-Subscriber Model, Partitioning and Scaling, Message Filtering, Hybrid Connectivity, We have implemented a **What do you dislike about Azure Service Bus?** Throughput Limitations, sometimes if in case our tier is a low tier and we have to handle busy scenarios it wont work and message size limit it wont work for larger payload messages. When dealing with topics and understanding and implementing topics and subscriptions is not an easy in one time go. **What problems is Azure Service Bus solving and how is that benefiting you?** we are using service bus to send messages to our two handlers using topics and subscriptions model, whenever we insert data into cosmos db using azure functions service bus trigger we are activating nested child handlers such as document and email handler. ### 2. Perfect partner for microservice architecture **Rating:** 5.0/5.0 stars **Reviewed by:** Jose M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Azure Service Bus?** It is effortless to integrate this in your Azure projects; they offer incredible ways to scale your systems without spending too much money on it, and with Azure function, they are just delightful **What do you dislike about Azure Service Bus?** As with many Azure services, their principal use is with other Azure services; this is limiting sometimes but still worth using if you are already on Azure, although this doesn't mean that it is not useful with other technologies, just that is easier with other Azure solutions **What problems is Azure Service Bus solving and how is that benefiting you?** We used them as the main way of communication between microservices in a monolith-to-microservice migration, mainly to transport payloads of data between different stages of the system, this permitted the processors were independent of each other and were able to process their work independently of congestion in other services ### 3. Review of Azure Service Bus **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol A. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Azure Service Bus?** Easy to use, effective solution and no scalability issue. It was easy to adopt and implement and liked the dashboard screens and mobile based approvals. **What do you dislike about Azure Service Bus?** Sometimes felt that the documentation is a little complex to understand for beginners. But once I got my hands on it was easy to explore and get our issues resolved quickly. **What problems is Azure Service Bus solving and how is that benefiting you?** We are using Azure Service Bus to handle a large volume of messages. Also, another significant advantage for us was not to deal with infrastructure management, and we could focus primarily on our implementation. ### 4. Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Prashant S. | Full Stack Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Azure Service Bus?** Message transformations and scalability is what I liked the most. **What do you dislike about Azure Service Bus?** Need to better notify and known issue, bugs **What problems is Azure Service Bus solving and how is that benefiting you?** Event stream with message transformation ### 5. Review on azure queues and topics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** June 07, 2023 **What do you like best about Azure Service Bus?** role management and throughput are good in axure service bus **What do you dislike about Azure Service Bus?** I couldnt think of any aspect where i dislike azure service bus, it does its purpose. **What problems is Azure Service Bus solving and how is that benefiting you?** Pub sub is solved by azure service bus ### 6. Efficient service at low cost **Rating:** 5.0/5.0 stars **Reviewed by:** Jean-Rene A. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Azure Service Bus?** High scalability with the ability to trigger an Azure Function directly. There are many settings to adjust according to the use case, so it's a very flexible solution. **What do you dislike about Azure Service Bus?** Tricky to monitor properly, though the tools exist natively to do this. The documentation on this is getting better, but still requires hands-on experience to get it right. **What problems is Azure Service Bus solving and how is that benefiting you?** Handling a large volume of messages that need to be handled with different levels of priority. Not having to deal with the infrastructure side of things is a big advantage for time-to-market sensitive projects. ### 7. Scalability without timeout exception **Rating:** 4.5/5.0 stars **Reviewed by:** José L. | D, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Azure Service Bus?** Thanks to the SB, we can have decoupled architecture and scalability easy; you can let the SBQ accumulate the message and let your systems handle them as they can without paying enormous expensive resource for a couple of minutes of high traffic **What do you dislike about Azure Service Bus?** Depuration is hard. The Azure Portal UI SB is hard to use since it does not have a lot of options for visualizaation; you can use the unofficial SB explorer tool, but it isn't lovely, and I would rather have an official tool for SB exploration **Recommendations to others considering Azure Service Bus:** Create your own debugging tools for testing and reading the service bus messages, and adjust them to what you need to validate since the official azure tool won't be of much help in particular problems **What problems is Azure Service Bus solving and how is that benefiting you?** Microservice architecture connected by PUB/SUB protocol instead of a direct protocol like HTTP, each service is responsible for providing or reading a message from the SBwhat the next system does is not the microservice responsibility so it works as a black boxs ### 8. Good workflow for mobile approvals **Rating:** 2.5/5.0 stars **Reviewed by:** Amy S. | Senior Director, Global Distributor Development, Food & Beverages, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Azure Service Bus?** We used azure for purchasing and payments to suppliers. I like the dashboard and the ease of approvals using mobile. I didn’t use this as much as my employees, but the workflow was efficient. I also liked the ability to see everything in one snapshot. The suppliers thought it was more user friendly than other software they used for their clients. **What do you dislike about Azure Service Bus?** I hated approving things from the PC! Honestly, if I got an approval request on my pc, I would pick up my phone and approve it from there. I also didn’t like that if I got a reminder to approve something I may have missed, there was no link to see it. I had to go tot the sight and manually log in. **What problems is Azure Service Bus solving and how is that benefiting you?** Purchasing tangible items. Workflow for purchasing approvals, especially across multiple site work locations. ### 9. Useful range of Products **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about Azure Service Bus?** Perhaps the biggest advantage of Microsoft Azure is its ease of integration with other Microsoft products. If you're used to using Excel, Access, SQL Server, and other Microsoft products, Azure will fit in nicely. Azure does a good job at pointing the user into user-friendly methods for data capture and analysis. In fact, I think Azure does the best job at this compared to competing tools. Microsoft Azure has recently made strides in implementing advanced analytics, such as machine learning. Their advances are great and integrate nicely with the tool. **What do you dislike about Azure Service Bus?** Risk of regression. Since all applications are talking via a centralised entity, any change to the entity bears a risk of introducing a regression. Mitigating this risk is an expensive undertaking, usually requiring investment into automated testing. Never have an ESB without continous integration and very high automated test coverage **What problems is Azure Service Bus solving and how is that benefiting you?** Azure can be beneficial to any organization if planned appropriately. One of its great benefits is that you pay only for what resources you use. Easy to deploy and manage. Perhaps not suitable for your organization if you already have in-house systems that accommodate your needs. ### 10. Reliable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Azure Service Bus?** Never been trained or expose to Azure and the simplicity of their UX made me self-thought and complete my goal. Every clicks and changes and consistent so it's easy for me to navigate and follow the Knowledge Center instructions. **What do you dislike about Azure Service Bus?** Might be just cosmetic but the color scheme. Wish we can customize it to it would look seamless on our company color theme. Some of the standard object/field as well, I wish can be repurposed. Since API will be the same name we plan to use but it's part of the standard object, it would be easier for our developer if they can just repurpose it rather than creating a similar name -- for easier coding. **Recommendations to others considering Azure Service Bus:** Community probably that can help me see the use cases and contributions for Users on how to combat the issue. Getting with Support team might be troublesome in some ways so having me find the answer on a Community board is really satisfying and rewarding because it gives me more idea on how I can improve on my use cases. **What problems is Azure Service Bus solving and how is that benefiting you?** Our developers' typical spend on serious mapping and still would have encountered the problem of transforming related data from one set of complex structures to another. So having the ‘Complex Data Restructuring’ Using the ‘List’ Operations in the Service Bus EAI/EDI Mapper saved their developing effort tons of time. ## Azure Service Bus Discussions - [What is Azure Service Bus used for?](https://www.g2.com/discussions/what-is-azure-service-bus-used-for) - [What is a service bus topic?](https://www.g2.com/discussions/what-is-a-service-bus-topic) - [Is Azure Service Bus an ESB?](https://www.g2.com/discussions/is-azure-service-bus-an-esb) - [How does Azure Service Bus work?](https://www.g2.com/discussions/how-does-azure-service-bus-work) - [What is Azure Service Bus?](https://www.g2.com/discussions/what-is-azure-service-bus) - [View Azure Service Bus pricing details and edition comparison](https://www.g2.com/products/azure-service-bus/reviews/azure-service-bus-review-1932243?section=pricing&secure%5Bexpires_at%5D=2026-07-14+20%3A04%3A10+-0500&secure%5Bsession_id%5D=b1d393d8-221f-4ad7-912a-e81db72b95f8&secure%5Btoken%5D=48ee944c863595f29f66d6b289e13963ee1998a06e4d1dd6e5a829c85c83ad1b&format=llm_user) ## Top Azure Service Bus Alternatives - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - 4.5/5.0 (655 reviews) - [IBM App Connect](https://www.g2.com/products/ibm-app-connect/reviews) - 4.4/5.0 (231 reviews) - [TIBCO Integration (featuring Business Works and Flogo)](https://www.g2.com/products/tibco-integration-featuring-business-works-and-flogo/reviews) - 4.2/5.0 (155 reviews)