The notes for returned charts is a very good function so that QA can communicate needs in notes. Review collected by and hosted on G2.com.
The program is very cumbersome and we have submitted over 80 help desk tickets but have only had 32 resolved, the rest are in progress or enhancements. Additionally there are no training documents just videos and adult learners have to have a variety of options for learning and watching a video is not helpful, I had to create all the training documents for our organization and the wound manager is way to strict to be useful. Orders management is completely awful, you cannot batch print orders to send to MDs, you have to print them one at a time, then fax, then click each order 1 at a time to indicate that they were faxed. Reports are not easy to use and require multiple reports to necessary information and getting information back from the company is very hit and miss. I have worked with multiple EMRs and this is by far the worst onboarding, transition, training experience I have ever had. Review collected by and hosted on G2.com.
