BG
Brian G.
Director of Nursing
Mid-Market (51-1000 emp.)
"Care blocked by Axxess"
0.5/5
What do you like best about Axxess Home Health?

The notes for returned charts is a very good function so that QA can communicate needs in notes. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The program is very cumbersome and we have submitted over 80 help desk tickets but have only had 32 resolved, the rest are in progress or enhancements. Additionally there are no training documents just videos and adult learners have to have a variety of options for learning and watching a video is not helpful, I had to create all the training documents for our organization and the wound manager is way to strict to be useful. Orders management is completely awful, you cannot batch print orders to send to MDs, you have to print them one at a time, then fax, then click each order 1 at a time to indicate that they were faxed. Reports are not easy to use and require multiple reports to necessary information and getting information back from the company is very hit and miss. I have worked with multiple EMRs and this is by far the worst onboarding, transition, training experience I have ever had. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use!"
5/5
What do you like best about Axxess Home Health?

Axxess is very user-friendly! I have been using axxess for a year now everything is right there there is ever a help center that walks you how to do everything step by step. Another thing I like about axxess is that there is a phone call system where they help you will all the questions that you might have. The app is also very user-friendly for clinicians. I also like that there is AxxessCare where you can see other clinicians in the area to help you stuaff for cases where you do not have coverage. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

There is nothing I dislike about Axxess, everything I need, I have. The only thing I might dislike is the app, its a little confusing to get around for the office. Clinicians call and ask where things are and sometimes I have no idea what they are talking about, but we figure it out. Review collected by and hosted on G2.com.

Shandolyn B.
SB
Shandolyn B.
SCHEDULING
Small-Business (50 or fewer emp.)
"VERY USER FRIENDLY"
4.5/5
What do you like best about Axxess Home Health?

ABLE TO DELETE/SCHEDULE MULTIPLE TASKS AT A TIME Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

NO BEING ABLE TO FREEZE A CLINICIANS SCHEDULE Review collected by and hosted on G2.com.

Response from Cullie Poseria of Axxess Home Health

Hi Shandolyn,

I wanted to update you that we added a feature that may be useful to you when searching for patients: https://www.axxess.com/help/agencycore/software-updates/patient-tags/

Additionally, I encourage your team to bookmark and view the major features in development here: https://www.axxess.com/help/coming-soon/ and recent software updates here: https://www.axxess.com/help/agencycore/software-updates/

We hope this helps,

The Axxess Team

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Physical therapy section"
1/5
What do you like best about Axxess Home Health?

When I discharge early and order for discharge can be easily generated . I can copy goals from the plan of care to my discharge note on mobile when internet is available using copy/paste , I can also view PTA visits notes , and the initial eval , I like how the eval can be recreated on the re-eval so i am getting the correct information . Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

The scroll sections that i need to scroll through answers to find correct one, the scheduling when going from PT visit to PT discharge or Sumpervisory or 30 day eval , every time I have to reput my name in , the Tinetti test is not accurate in the wording , the discharge on mobile does not match the web version Review collected by and hosted on G2.com.

EG
Esrli G.
Registered Nurse
Mid-Market (51-1000 emp.)
"Overall it is a great softwares for all clinicians!"
5/5
What do you like best about Axxess Home Health?

Axxess has everything in one place. All of your patient information can be accessed from any electronic device. The platform is very organized and user friendly! Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Website sometimes refreshes itself on the iPad. Review collected by and hosted on G2.com.

Danielle P.
DP
Danielle P.
CLINICAL ASSISTANT
Mid-Market (51-1000 emp.)
"ITS VERY EASY TO USE AND HAS EVERYTHING YOU NEED IN ONE PLACE"
5/5
What do you like best about Axxess Home Health?

I LIKE THAT WE CAN DO EVV VERIFICATION RIGHT IN AXXESS Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

HOW THE LOOK KEEPS CHANGING THE LAYOUT NOW ALL THE DOCTORS INFORMATION CAN ONLY BE ACCESSED IN THE PATIENT PROFILE Review collected by and hosted on G2.com.

Response from Cullie Poseria of Axxess Home Health

Hi Danielle,

Thank you for your review and feedback!

I'm not sure of your permissions, but you may also try looking at View > Lists > Physicians to be able to access physician information. In the Report Center, under Patient Reports, we also have a Patient By Physician Listing report available if helpful. In the patient chart, you can click Edit and the Physician(s) tab to see physician information. If you are on the mobile app, there is an icon/button for Physicians on the Patient Profile screen.

Sincerely,

The Axxess Team

Amy M.
AM
Amy M.
Nurse Practitioner
Small-Business (50 or fewer emp.)
"Axxess is a great tool, it is very user friendly"
5/5
What do you like best about Axxess Home Health?

I like the layout and flow, I also like how user friendly it is. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I wish it would save some patient info so you didnt have to dig around so much sometimes, it is very difficult to find weights sometimes for instance, I also think sometimes it gets glitchy when I try to open documents and have already viewed someone elses documents. Review collected by and hosted on G2.com.

Karen K.
KK
Karen K.
Director Of Nursing
Small-Business (50 or fewer emp.)
"Great Home Health Software"
4.5/5
What do you like best about Axxess Home Health?

Ease of documentation. Prompts to cover necessary information for a thorough assessment. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

I would like to be able to send from the app to a fax for the doctors regarding medication possible interactions.

Difficulty pictures easily when in wound manager. There should be an easier way than to transfer the photo from an app or device to wound manager. Review collected by and hosted on G2.com.

LW
Lori W.
Registered Nurse
Small-Business (50 or fewer emp.)
"Excellent Home Health Management"
4/5
What do you like best about Axxess Home Health?

I like that Axxess is constantly updating its platform to keep up with regulatory changes. As a clinician, Axxess allows me to view upcoming visits easily and to note any QA corrections required on my dashboard. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

Some aspects of Axxess's newer systems are cumbersome and create room for error - specifically the more recent Wound Manager and Wound Order Profile. Review collected by and hosted on G2.com.

Korey C.
KC
Korey C.
Registered Nurse
Mid-Market (51-1000 emp.)
"Smooth charting system when it doesn't glitch or have multiple restart updates in one session."
3.5/5
What do you like best about Axxess Home Health?

The ease of transitioning from one system to the next. Review collected by and hosted on G2.com.

What do you dislike about Axxess Home Health?

There are still a lot of glitches, jumping of screens that lead to the wrong item being selected, and repeated updates that require logging out and logging back in in the middle of charting. Review collected by and hosted on G2.com.