Axonify Pros and Cons

It's the only tool that I know that is able to create reinforcement programs for our learners.

Their customer success team is very efficient and highly responsive.

From an end user perspective, it's very friendly and easy to use.

Contains a lot of fun features, such as the games for the reinforcements and has the option to provide rewards to the learners.

Our learners use it on a daily basis. Review collected by and hosted on G2.com.

The admin interface and the settings are not too friendly. Requires a lot of time investment to both learn how to use it and to manage it.

The implementation process hasn't been very smooth for the above mentined reason. It is hard to onboard admins. Review collected by and hosted on G2.com.

Our organization has explored other alternatives to Axonify and no other platform gives us the flexibility and tools that Axonify does! Our Training and Development team has used Axonify for years. We absolutely count on the reliability of having uptime for training new hires and ongoing daily micro-learning/refreshers for employees. Having the ability to to create groups for our internal clients and assign them learning videos, questions or tasks is essential to providing our external customers with the highest level of customer service and be a leader in our industry. We love how easy it is to upload videos we create with Canva and to match those with questions to reinforce learning after initial viewing and also the ability to add those into ongoing training to ensure our internal clients keep information fresh. One other aspect that I love is being able to pull reports on what percentage of groups have completed assigned trainings so that we can report back to Leaders if those groups have not completed in a two week time frame. We use raffles for gift cards and also charity donations each month to insentisize learning. One last thing we really count on is the option for users to send feedback on questions in Axonify. With over 2,000 videos and 12,000 questions currently in our database, having the ability to let the user mark a question as incorrect or outdated is extremely helpful. We can then in turn review, edit and release new info within minutes! Review collected by and hosted on G2.com.

Currently I am performing an audit of our Business groups to see how many minutes total in each groups is assigned for videos. It would be nice if this could be automatically computed to save time for us. Being apart of the Business Optimization Team, we are always looking at ways to ensure spending aligns with our goals each year and that we are finatially responsible. Training new hires can be quite expensive and we are reviewing how much time it takes each group to complete onboarding videos. Review collected by and hosted on G2.com.

There's really no comparable eLearning platform out there. The heart of the platform is Daily Questions, which adapt to the learner's answer history and use reinforcement to combat the forgetting curve. In-platform games and rewards prizing capabilities.

The platform also keeps the learning experience intuitive and bite sized. We have a lot of buy in from our frontline--the majority of whom use the platform on a daily basis. Our frontline teammates find the system.

With all this complexity, it's perhaps not surprising that Axonify has a lot of big data to draw upon--head and shoulders above what I've seen with LMSs.

The team at Axonify is incredibly helpful, professional, and accepting of feedback. They're there from initial implementation, through maturation, Axonify has made sure we've been successful. Axonify takes its clients needs seriously and we often comment on how we feel like we're part of the evolution of the platform. Review collected by and hosted on G2.com.

The platform was built with learners--not managers--in mind. This is excellent from a learner's (and learning) perspective, but historicaly analytics/reporting have been a less intuitive user experience.

That being said, Axonify is working to improve the analytics/reporting UX for frontline managers and have made lots of progress, and has actively drawn on the experiences of clients such as ourselves to improve the platform and meet our needs. Review collected by and hosted on G2.com.

Administrating Axonify has a bit of a learning curve but is relatively easy to use and offers robust features for reporting and creating assigned & self-directed training, creating events, storing documents, and managing training overall. Our organization recently launched their AI search feature - Max - and have found it to be incredibly useful. It provides quick access to important information anytime and is user friendly. I 'm very happy with their cutomer service! Their support team responds quickly and have helped me with many reporting questions, etc. and our CSM offers helpful solutions and recommendations to maximize engagement and use of the platform. The marketplace content is very useful for our org and working with their instructional designers have allowed us to create lots of quality training for team members. Review collected by and hosted on G2.com.

Our organization uses nearly every feature in Axonify that we can access, so we have found some limitations and areas where we'd like to see future improvement. The user experience of the events function can look a bit disorganized when you are using it to manage many events or events with multiple sessions. You can track attendance by event, but not by session, which is inconvenient when using events for mult-session courses. Review collected by and hosted on G2.com.

For learners, Axonify is easy to use; training is prioritized by program type and current knowledge levels. Leaders have increased insight into which of their employees are actively engaged or disengaged with training, their certification status for things like Trailer Lock and Control or Forklift Certification training, and their teams' knowledge levels for certain topics that can help identify safety or quality risks on their team.

Axonify also offers incredible customer support through their support portal and ticketing system and dedicated project support for integration, implementation, and initial launches. We've absolutely loved our ongoing customer care partner, Patty who meets with us weekly to review questions and updates from our team and to share important updates from Axonify with us. Review collected by and hosted on G2.com.

In many ways, Axonify streamlines and simplifies the average LMS experience for Learners, Managers, and Admins. It's a newer and highly polished product. However, this means that some features are limited or missing compared to older, more complex systems like Cornerstone. Yet, Axonify is always open to taking feature requests and partnering with you to find workarounds or alternative strategies to reach similar outcomes and achieve initial goals. Review collected by and hosted on G2.com.

As a communication professonal, the new comms tools make it easy to target certain sectors of the business. Before, we did not have an easy tool to communicate to retail associates, but now it's made it so much easier. Review collected by and hosted on G2.com.

The log in time out is way too quick. Often times i am finishing up a communication and it doesn't tell me im logged out until i am finished. Review collected by and hosted on G2.com.

I've been using Axonify for about four years now as both a user and an admin. Axonify is by far the best out of the handful I've tried. The available options and customizations in order to tailor learning experiences are amazing! I love that we can add our own custom videos and attach quizzes with games. It's also great to add text based tasks, PDFs and SCORM files! There are so many possibilities to create variety in the learning paths. Review collected by and hosted on G2.com.

From the user side of things, when working in a path, the software will not jump to the next item in the path as suggested. Instead of being able to quickly advance, our learners must exit out back to the learning path and scroll down to find the next module. Review collected by and hosted on G2.com.

Easy to use, can be used across a range of devices. Review collected by and hosted on G2.com.

The renewing of the certifications. If the certifications could keep a record of previous sign offs i.e. annual compliance. Refreshers in the UK require a record of the initial training to qualify as a refresher. Review collected by and hosted on G2.com.

I like how easy it is yp manage thousands of topics, modules, users and groups. Review collected by and hosted on G2.com.

Sometimes, it can be hard to remember what screen I need to go to. It would be nice to have a helper text field similar yto how Outlook does it. Review collected by and hosted on G2.com.

The most helpful feature of Axonify is the tracking/progress onboarding system. I really like to know what is my current status or position within a task to be able to detect and establish goals in order to fulfill them. Review collected by and hosted on G2.com.

It's not much of a feature that I dislike, but the KPI of the onboarding may be a little too much. Some may lead to micro-management scenarios, which are not the best way to approach a coworker. Review collected by and hosted on G2.com.