Awario Reviews & Product Details

It's cheap compared to other tools but I wouldn't say it's a competitive advantage in their case. You can use it for a very basic tracking that doesn't require accuracy, which I don't think any business actually needs. Review collected by and hosted on G2.com.

Simply terrible customer support. The tool is limited, some mentions are not there and have to be added manually (you have to track that yourself), some can't even be added manually. The whole point of having a tool to track mentions for you is kind of lost. The reporting is incorrect – you never have accurate data for a specific period (fresh mentions for this month can be found and not reflected in the SOV report for this period, no way to fix that). You can’t track things properly, and the support manager Dmitriy is the worst person I’ve ever communicated with. Rude, not there to help. I didn’t expect this level of support to still exist in 2026. Review collected by and hosted on G2.com.

One of Awario’s main strengths is its excellent value for money, as it is a very affordable social listening platform compared to many other tools with similar or even fewer features. This makes it an attractive option for small and mid-sized companies or teams looking to optimize their budget without sacrificing performance.

Another key highlight is Awario’s outstanding customer support. The key account managers are professional, proactive, and genuinely attentive, offering fast, effective responses and practical solutions that show a deep understanding of both the platform and client needs. In my experience, this level of support is among the best I have seen and clearly sets Awario apart from many competitors.

Lastly, after using it for three months, Awario has proven to be a very easy-to-use tool with a great user experience and plenty of tutorials to help users go deeper. Additionally, its API is very easy to integrate and works perfectly. Review collected by and hosted on G2.com.

On the downside, Awario has some limitations when it comes to collecting highly accurate and high-quality mentions, which can affect the depth and precision of the analysis. While the data it provides is still solid and more than acceptable for its price point, it may feel somewhat limited if you are looking for very advanced insights or a particularly high level of analytical depth. That said, considering its cost, the overall value for money remains strong. Review collected by and hosted on G2.com.

I’ve been using Awario for social media monitoring for over 3 years, and I can definitely say it’s a reliable and cost-efficient tool. I monitor brand mentions on Reddit, Twitter, and YouTube, and Awario is super quick at picking up new mentions, so I can reply almost instantly. I also love the Leads module, which collects relevant social media discussions where you can jump in and talk about your brand. All in all, it’s one of those tools I use daily and would recommend to anyone doing social listening. Review collected by and hosted on G2.com.

It would be great if more popular platforms, such as TikTok, could be added for alerts and monitoring. I hope that’s added in the future. Review collected by and hosted on G2.com.

I’m not sure how I missed Awario all this time, but I saw their launch on Product Hunt and decided to try it. The tool helps with social listening - you create alerts for your main phrases (like your brand name or competitor), and then it builds a feed of relevant social media discussions. I like the straightforward interface and helpful features like sentiment analysis, which shows the percentage of positive, negative, and neutral discussions - really useful for spotting reputation issues when there’s a spike in negativity. Review collected by and hosted on G2.com.

Honestly, nothing so far. I enjoy using it, and the support team has been very helpful, they even scheduled a demo when I was setting up my account. Review collected by and hosted on G2.com.

I was looking for a tool that could help with Reddit marketing, something to quickly find Reddit posts and comments mentioning my clients and help manage brand reputation. Awario finds Reddit posts in real time, and I can easily review links, snippets, and subreddit details. I use Slack for all work communication, so it’s great that Awario supports Slack notifications for newly found discussions. If you’re looking for a Reddit monitoring tool, Awario is worth a try. Review collected by and hosted on G2.com.

It would be nice if the tool supported native Reddit search operators, but right now I can only use the built-in filters to exclude irrelevant keywords. Review collected by and hosted on G2.com.

The functionality simply works - it does exactly as it's designed to. Setting up alerts is user friendly, and the daily email updates mean I receive notifications of any social media mentions. Customer support is first class. Review collected by and hosted on G2.com.

The sentiment analysis could be better, but it's not a feature I really use anyway Review collected by and hosted on G2.com.

nothing. the tool doesn't work and they have a very dodgy cancellation and refund policy Review collected by and hosted on G2.com.

the tool does not pull social mentions as decscribed. signed up for a year barely used it for a month. They then automatically charged another year renewal, when i tried to cancel i found the process impossible and they have a no refund policy. It's the worst Review collected by and hosted on G2.com.

UI is super simple to use and encompasses the same features that a lot of the more expensive tools have. The customer support team has been super helpful. Dmitriy has been wonderful in helping us learn about how to use Awario for our use case. Review collected by and hosted on G2.com.

While Awario has an API, I'm looking forward to seeing how they build it out to make it better. Review collected by and hosted on G2.com.

It's simple and easy to set up, that's it. Review collected by and hosted on G2.com.

Even if you add specific keywords, it yields irrelevant outcomes. The statistics provided are way off compared to the actual ones from the platform. The customer service sucks. We were asking nicely about something, and I have never encountered such reply. Review collected by and hosted on G2.com.

One of the best things about Awario is its 360 social media monitoring. Their technology keeps track of every mentions from multiple social media platforms like Twitter, Reddit, Meta, Etc Review collected by and hosted on G2.com.

One of the first things to note about delving into Awario is it's learning curve. There is a TON for you to go over and monitor. It'll take you a few weeks to get a good handle of things and all the 360 monitoring that you need to keep track of! Review collected by and hosted on G2.com.