SB
Stacie B.
Manager, Learner Financial Empowerment
Mid-Market (51-1000 emp.)
"AwardSpring has been our Awards Solution!"
5/5
What do you like best about AwardSpring?

This platform has worked very well for us. The platform is user-friendly, and the support provided is exceptional! Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

We wish we could create more email templates. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Glad to hear things have been going well! And we have good news - adding more templates is on our near-term roadmap, so keep an eye out for changes and more options for using templates.

MN
Meghann N.
Director of Financial Aid
Small-Business (50 or fewer emp.)
"AwardSpring for the Win!"
5/5
What do you like best about AwardSpring?

AwardSpring is so user-friendly for students, admins, and reviewers. We have received a tremendous amount of positive feedback across campus about using this platform. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The only issue I have is that we are a small campus so many of the users wear multiple hats. This creates an issue with one person needing to be a department admin and reviewer, etc. This would not have changed out mind about purchasing AwardSpring. The pros far outweigh this small issue. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Overall it's been a good experience. The tech team is very helpful!"
3.5/5
What do you like best about AwardSpring?

It is a User-friendly platform that has areas of opportunity. Overall does a really good job of managing the scholarship applicants and other types of users. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Reports can have a level of inaccuracy that make working with this platform a bit challenging. Typically the team is able to get the process cleared with a member of the tech support. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Glad to hear you feel our platform is easy to use. We'd love to hear your ideas on making the platform better - we are constantly adding features and making changes with ease of use and expanded functionality in mind. Furthermore, we'd like to better understand any reporting inaccuracies you're seeing - we've recently made a substantial overhaul to our reporting interface, so perhaps we have to do a better job of training users on how to use this new functionality. Send along any ideas or sample reporting errors to support@awardspring.com

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"A Phenomenal Software"
5/5
What do you like best about AwardSpring?

Ease of use makes this program run very smoothly. I've been able to train other staff and have a seamless handoff of work due to how easy the software is to learn. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

There is nothing off the top of my head that needs improvement. In the past few updates, the software has addressed any previous "wants" our organization has had. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Thanks for the feedback. We agree that our email tool can be better and we have plans to upgrade both the usability and functionality of how you can communicate to your applicants, donors and reviewers through our platform. If you have any suggestions - please feel free to send them our way.

LM
Lindsey M.
Student Services Coordinator
Small-Business (50 or fewer emp.)
"Excellent!"
5/5
What do you like best about AwardSpring?

AwardSpring makes it easy to have all applications in one place and allows users to have one application for many scholarships at once. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I dislike the inability to blind applicant information that is uploaded. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Happy customer!"
5/5
What do you like best about AwardSpring?

The personal support you get with AwardSpring is the best part. They are always willing to work with you to find solutions, and to make improvements to the system. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

There are some functions that we would like to see added, but they are working on adding what folks request. I dislike that we have to wait, but we are getting these features in time. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Thanks for the feedback, and keep an eye out for our next release. It's packed with new features!

Chicago Engineers F.
CF
Chicago Engineers F.
Executive Director
Small-Business (50 or fewer emp.)
"AwardSpring is the Perfect Fit for Our Scholarship Program"
5/5
What do you like best about AwardSpring?

AwardSpring is perfect for our nonprofit organization. We've been with them for several years, and love how the platform continues to evolve to be even more user-friendly for administrators, applicants, and reviewers for each of our annual award cycles. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The submit application button is an issue every year. Students complete every section and many seem to miss that you have to hit submit application in order to be fully done with an application. We've added our own question at the end that says have you completed every section and will not hit submit application, and that's helped but it would still be great if there could be some type of auto-generated email from the system that reminds applicants that they have not yet finished or submitted their application. Review collected by and hosted on G2.com.

RW
Robert W.
E
Enterprise (> 1000 emp.)
"Best Customer Service"
5/5
What do you like best about AwardSpring?

AwardSpring's system is easy to use, understand, and train on. All our department's found the system easy to navigate and use. Also, their Customer Service is second to no one. They are always quick to reply and are always very helpful to resolve any problem we have. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The list of what we dislike is way smaller than what we do love about the system and it mostly revolves around what we were used to in our old system that AwardSpring does not utilize. Once we get accustomed to AwardSpring, I am sure what we miss will be a distant memory. Review collected by and hosted on G2.com.

Justin C.
JC
Justin C.
Creative Design Coordinator
Mid-Market (51-1000 emp.)
"Scholarships made easy!"
5/5
What do you like best about AwardSpring?

I think AwardSpring's customer service is top-notch. All my experiences working with their team have been pleasant and efficient interactions. They are knowledgable and quick to solve any problem at hand, including updating their website based off customer feedback. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I'm not sure if this is a dislike or not -- but the review process for the scholarship seemed to need more explanation for my committee to better score applicants; however, through interacting with customer service, this was resolved. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring

Thanks for taking time to provide this feedback, Justin! We appreciate hearing how we're helping solve the problems our partners are facing. It's also reassuring to know that our support team was responsive and able to help you move past any potential review problems. We're always here if you need us!

DS
Diane S.
systems analyst
Mid-Market (51-1000 emp.)
"Senior Systems Analyst"
5/5
What do you like best about AwardSpring?

The new feature to allow multiple award cycles is very nice. We also greatly like the SSO to MS365 and the ability to upload student data from our SIS. We like the new feature that a user can be both an admin and a reviewer with the need for a 2nd email address. We like the weekly email that is sent showing if there are any errors in the file uploads. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

We wish there were ways to archive older students and applicants from prior award cycles.

It also might be nice to have an API that would keep our student data in sync between Jenzabar One SIS and AwardSpring automatically without the need to upload CSV files. Review collected by and hosted on G2.com.

Response from Daniel Orofino of AwardSpring

Hi Diane,

Thanks so much for taking the time to review AwardSpring, we really do appreciate it.

Regarding the exceptions that are generated from the SIS Integration, could you email support@awardspring.com and ask about getting access to them? We have a number of customers managing these directly and they will be able to get you access and training for managing them.

- Daniel