Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Amazing, for the most part"
3.5/5
What do you like best about AwardSpring?

How extensive it is and the amount of options we have to ask questions Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

It often crashes or starts acting slow at times. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Thank you for taking time to give us a review. So glad to hear you're finding our platform feature-rich and that you've seen simplification in big areas like review and awarding.

We're sorry to hear you're experiencing performance issues with the platform, however. This isn't normal behavior, so we'd like to work with you to better understand the kinds of issues you're experiencing. At your convenience, please reach out to support@awardspring.com and we can schedule time with you to better understand these performance issues and see if we can come up with a proper resolution.

AF
Alice F.
Small-Business (50 or fewer emp.)
"Review of Services"
5/5
What do you like best about AwardSpring?

AwardSpring is easy to use and figure out. If you mess up or can't figure out how to set-up a scholarship qualification their Support Team is excellent. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Nothing is wrong AwardSpring. They are all great! Review collected by and hosted on G2.com.

AC
Alan C.
Small-Business (50 or fewer emp.)
"AwardSpring has been a game changer for us in scholarship management."
5/5
What do you like best about AwardSpring?

The student application and review process. This really helps us streamline our application, review and awarding timeline. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I wouldn't mind a more customizable reporting system. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Thanks for your review and feedback. Be sure to check out our "Smart Reports" feature as we've developed reports that put more power in the hands of our users (and plan to continue to build out more of this feature over time).

JA
Jim A.
Mid-Market (51-1000 emp.)
"User friendly, reliable"
5/5
What do you like best about AwardSpring?

The award and review process is simple and straightforward. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I wish text messaging was a standard feature, not an add-on. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Simplified the process"
5/5
What do you like best about AwardSpring?

Having everything electtronic has made reviewing the applications so much quicker, easier to get all the required documents from applicants. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Some would be applicants don't want to complete the application online. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Thanks for taking time to review AwardSpring - so glad to hear you're having a good experience! We have some good tips and tricks for helping make applications easier. You can read about how our texting feature helps drive more applicants here: https://www.awardspring.com/increase-applicants-with-texting OR read more about a general approach to optimizing your application here: https://www.awardspring.com/optimizing-your-scholarship-application.

Of course - we'd welcome the chance to help you live with ideas around driving more completed applications if you'd like. Feel free to reach out to support@awardspring.com for help, and thanks for being a customer.

WM
Wendy M.
Small-Business (50 or fewer emp.)
"Best Change we made!"
5/5
What do you like best about AwardSpring?

The ease of use is the best thing about AwardSpring. The user interface is so simple to use and it looks great on the computer or cellphone. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

My only dislike is the acceptance process when there are multiple awards. All awards receive the same thank you letter. If a student gets multiple offers, there is not a way to make changes to the thank you letter submitted for each scholarship recieved. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

So great to hear you're happy with the switch to AwardSpring! We hear you loud and clear on the Thank You Letter templates - we have some exciting product changes coming soon to the communications tools and templating options built into the system - so keep your eyes out for those changes.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Enjoying the current upgrades with the system"
4.5/5
What do you like best about AwardSpring?

I like the latest update on how the scholaship looks- give us more details information. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

I want to be able to pull stats from Awardspring - that is not available yet. In our instituition, we would like to know how often we email out students. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy to use, build, and apply scholarship platform"
5/5
What do you like best about AwardSpring?

AwardSpring makes building the scholarship application super easy. It is easy to troubleshoot and easy to help applicants, references, and reviewers if they run across any problems. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Some of the people trying to send reviews had problems with the email character count as it would not allow them to put their entire email address. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Great to hear you're having an easier time managing your large applicant pool - that's what we're here for! We're definitely interested to learn more about the reviewer issue with email character counts - if you're up for it, please be sure to send in some details to support@awardspring.com

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Friendly and efficient!"
5/5
What do you like best about AwardSpring?

I love their friendly and fast customer service. Support is very nice and always willing to help problem-solve and get me what I need! Much better than the Blackbaud system we were using before. Students love it too! Much easier to navigate and a quicker process. Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

Some of intricacies of the application and reviewing need to be worked out, but a lot of that is on the part of the school rather than on AwardSpring. Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Glad to hear you're having an overall good experience. If you have any suggestions on optimizing the user experience or adding new features, please drop us your ideas - support@awardspring.com

Steve R.
SR
Steve R.
Associate Director Scholarships and Operations
Enterprise (> 1000 emp.)
"Excellent value and Return On Investment!"
5/5
What do you like best about AwardSpring?

Web-based, single sign-on; Document Upload, Recommendation Letters and flexible Scholarship Qualifications; online scholarship rating by individuals or groups; Review collected by and hosted on G2.com.

What do you dislike about AwardSpring?

The notification templates need to be a little more customizable; the security needs to be a little more robust to accommodate decentralized users; integrated data could be behind the scenes a little more elegantly; reporting tool needs to be enhanced but what reporting tool does not need a tweak here and there? Review collected by and hosted on G2.com.

Response from Kurt Reilly of AwardSpring
Edit edit

Thanks so much for the review and your feedback Steve. We hear you loud and clear and have good news:

-We're making a substantial overhaul to our reporting options (with the initial version of some new reporting tools coming out in the next few weeks!)

-We have a lot planned for email and texting templates. Likely in the front half of this year

-We also have some ideas about how to better manage/display data that's been imported, but haven't fully finalized our approach. If you have ideas you'd like to share, our team would love to hear them

Finally, your note on more robust security is an interesting one. We'd love to hear more about what specifically you mean.

You can share your ideas with our customer success team directly at customersuccess@awardspring.com or you can join our user forum below (if you don't have access you can ask at that same email address). Thanks for being a customer!

See how AwardSpring improved