Top 10 AVOXI Alternatives & Competitors

(26)4.5 out of 5

Research alternative solutions to AVOXI on G2, with real user reviews on competing tools. VoIP Providers is a widely used technology, and many people are seeking easy to use, sophisticated software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to AVOXI include customer service and features. The best overall AVOXI alternative is CloudTalk. Other similar apps like AVOXI are Genesys Cloud CX, Aircall, CallHippo, and 3CX. AVOXI alternatives can be found in VoIP Providers but may also be in Contact Center Software.

Best Paid & Free Alternatives to AVOXI

  • CloudTalk
  • Genesys Cloud CX
  • Aircall

Top 10 Alternatives to AVOXI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how AVOXI stacks up to the competition, check reviews from current & previous users in industries like Hospital & Health Care, Telecommunications, and Information Technology and Services, and find the best product for your business.
    #1
  1. CloudTalk

    (1,259)4.3 out of 5
  2. CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, CloudTalk is:

    More expensive
    #2
  3. Genesys Cloud CX

    (1,396)4.3 out of 5
  4. The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, Genesys Cloud CX is:

    More expensive
    #3
  5. Aircall

    (1,180)4.3 out of 5
  6. Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, Aircall is:

    More expensive
    #4
  7. CallHippo

    (339)4.4 out of 5
  8. CallHippo is a powerful and easy-to-use VoIP based Virtual Phone System, which improve business productivity and sales engagement.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, CallHippo is:

    More expensive
    #5
  9. 3CX

    By 3CX
    (466)4.4 out of 5
  10. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with AVOXI:
    #6
  11. Talkdesk

    (2,409)4.4 out of 5
  12. Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, Talkdesk is:

    More expensive
    #7
  13. OpenPhone

    (2,343)4.7 out of 5
  14. OpenPhone is the new phone for business. It comes with powerful calling, messaging, and a lightweight CRM. Works great for individuals and teams. It allows you to share a phone number with teammates, like an inbox. Available in the browser, iOS, and Android.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, OpenPhone is:

    More expensive
    More usable
    Easier to do business with
    #8
  15. JustCall

    (2,085)4.3 out of 5
  16. JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, JustCall is:

    More expensive
    #9
  17. GoTo Connect

    By GoTo
    (1,295)4.4 out of 5
  18. GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, GoTo Connect is:

    More expensive
    Better at meeting requirements
    #10
  19. Five9

    (511)4.1 out of 5
  20. Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.

    Categories in common with AVOXI:

    Reviewers say compared to AVOXI, Five9 is:

    More expensive