Verified User in Manufacturing
AM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"I am forced to use Avetta - the worst solution"
0/5
What do you like best about Avetta?

Nothing at all. The company has no reason to exist. The whole purpose of Avetta is the same as - lets have a meeting to arrange a meeting - pointless. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Where do I start?

I am forced to use Avetta.

I have to pay to use them in order to do business with a client.

Pure tick box exercise.

Client sets wording that is applicable in USA but isn't in the UK. We're in the UK. So our insurer won't amend our policy to use the wording they want.

So every year we have seek a variance. For something that is irrelevant to our client. Yet avetta don't understand what that requirement is and how it has no bearing on our company.

Seeking a variance should be easy - but it is not. Avetta staff are as useful as chocolate tea pot.

Owh - don't put two telephone numbers in the system or the telephone 'help line' won't recognise either of your phones and will put you in some loop to talk to a bot rather a person. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Awful company only use because I am made to."
0/5
What do you like best about Avetta?

There is actually nothing i like about htis organisation. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Never given a straight answer, constantly told different things by different people. I got told i had to put one of my settings as manufacturer supplier and manufacturing services because I bring our own cleaning products into to clean.

They do not have an open and honest pricing structure, they wont tell you how they work their prices out and how they apply them. You have to wait for the inflated invoices.

They doubled the costings from year to over double the amount after.

The site is not bad to use however you have to duplicate constantly, and even if you are a safet contractor you still have to duplicate the work. Review collected by and hosted on G2.com.

Response from Kendra Plesant of Avetta

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to provide a platform that simplifies compliance and supports businesses, and we regret that this hasn’t been your experience.

We value all feedback as it helps us identify areas for improvement, and we are committed to making our processes more efficient and user-friendly. Thank you again for sharing your thoughts.

—The Avetta Team

TD
Troy D.
Sales manager
Mid-Market (51-1000 emp.)
"Good platform"
5/5
What do you like best about Avetta?

Compliance and customer cert. Helpful staff Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Cost and lack of new customers. Audit cunbersome Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Verified User in Facilities Services
Small-Business (50 or fewer emp.)
"Customer service"
4/5
What do you like best about Avetta?

That it manages all our staff in one place securely Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The navigation around the platform is sometimes hard to find things Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Verified User in Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Would rather lose a client than deal with these mobs"
0.5/5
What do you like best about Avetta?

Nothing to like. They absolutely do NOT make compliances easier, the annual review takes a gigantic effort and you have to submit things you, as a business, would never use in a trillion yearS Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Everything. expensive, time consuming and useless. No customer service, no communication, no actual people; it is just a software (a questionable one) and you can not reason with it Review collected by and hosted on G2.com.

AH
Anna H.
Mid-Market (51-1000 emp.)
"Favorite of many safety clearing houses"
4.5/5
What do you like best about Avetta?

Avetta's organization system is the cleanest of any of the safety clearing houses that we use. The homepage hub contains nice visuals of current scores, comparing that to industry average. The clients are clearly categorized, with exact qualifications and "flag details" for each. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Time and expense - neither of which is unique to this product over other safety clearing houses. The setup time is a bit extensive - needing documentation and data from several years. One can also expect to have annual numbers in the thousands. Neither of these is unique to Avetta, though. Review collected by and hosted on G2.com.

Jennifer S.
JS
Jennifer S.
Contract Administrator
Mid-Market (51-1000 emp.)
"Worst safety management portal"
0/5
What do you like best about Avetta?

Absolutely nothing. We use a lot of safety platforms for different customers and this, without a doubt, shouldn't even exist or be allowable. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Everything! This system is a total scam. They add connections without requesting them and automatically charge your credit card without authorization. They are only in it for the money. Fees are excessive and if you pay more they will even give you a standard safety plan. They don't care if the companies are actually utilizing the safety programs. I would not recommend this system to anyone. Whoever signs up for this is doing a disservice to their company and any company that they work with. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Ridiculous Scam"
0/5
What do you like best about Avetta?

Absolutely nothing. The best way you can tell this is a scam is how the boutique industry that popped up around this company with, new companies getting paid to "help" to get you through this BS. I was literally told that they don't care if we actually use the safety procedures & manuals that they require, as long as we turn in their paperwork they are happy. So in turn they are doing nothing to make anyone safer, just lining the companies pockets & making us spend thousands of dollars a year to comply with something that is a total joke. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

See above, the absolute circus of bullshit hoops they make you jump through to continue doing the same work that we have been safely doing for twenty plus years, with perfectly clean safety records. Best of all, we turned in the EXACT same safety manual as another company that does the same work as us, and when I say EXACT same, I mean only thing different was the name on the manual & ours did not pass. Only got ours to pass when I used their templates to double up on safety protocols that were 95% the same as in our same safety manual that passed the audit 3 years ago.

Overall the smoke & mirror show that Avetta is helping with safety in any way shape or form is absolutely laughable. Review collected by and hosted on G2.com.

Anusha M.
AM
Anusha M.
Emergency Roadside Dispatcher
Small-Business (50 or fewer emp.)
"My review on Avetta"
2.5/5
What do you like best about Avetta?

Avetta is user friendly as a client, using this software to upload all of my data and documents and also being able to manage all of my documents at ease it more than what I can ask for and meets the expectations of what this software is suppose to do. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

The cost would be a downside as it is pricey to use on a regular basis. Response time definitely needs to be improved for the price it is put up at. It is quite at a higher price point than all of the competer softwares. Review collected by and hosted on G2.com.

Nedys M.
NM
Nedys M.
Vendedora
Small-Business (50 or fewer emp.)
"Avetta"
4.5/5
What do you like best about Avetta?

Its data-driven supply chain helps to compare and analyze data to reduce difficulties in outbound logistics and on-time deliveries, leading to greater agility in these processes and creating progressive advantages. Review collected by and hosted on G2.com.

What do you dislike about Avetta?

Its navigation procedure is sometimes difficult. The rest I have not had any inconvenience. Review collected by and hosted on G2.com.