Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"A very user friendly platform to manage your own portfolio."
5/5
What do you like best about Avail, by Realtor.com?

How easy the website is to navigate and keep track of your properties. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

I don’t like that there isn’t a mobile app. Review collected by and hosted on G2.com.

Response from Avail, by Realtor.com of Avail, by Realtor.com

Thank you so much for sharing your experience with us! We're thrilled you find our website easy to navigate and useful for tracking properties and providing valuable standard lease templates, making property management simpler for you. We truly appreciate your honest feedback about the lack of a dedicated mobile app; while our current focus is on optimizing our responsive web platform, your input is crucial as we consider future improvements to enhance accessibility for all users. Hearing what matters most to our users helps guide our development priorities, and we're grateful to have your voice in that process. Thanks for using Avail!

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Amazing Customer Service"
5/5
What do you like best about Avail, by Realtor.com?

Avail's customer service is top-notch. In a time where most companies are cutting corners or giving inadequate customer service, Avail truly stands out. In two separate situations, my concerns were promptly addressed and they went out of their way to go above and beyond my expectations (shout out to Wayne!) and I am very pleased with their service and the ease of use of their website. It is very user-friendly and intuitively designed. I will continue to spread the word amongst my peers and fellow landlords about the high-quality experience I have received with Avail. Thank you! Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

Nothing at all, I am very happy with the service. Review collected by and hosted on G2.com.

Terri C.
TC
Terri C.
Office Manager/Treasurer
Small-Business (50 or fewer emp.)
"Helpful tool in managing rents."
5/5
What do you like best about Avail, by Realtor.com?

It gives tenants a reiable source for paying rent. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

It can be difficult to navigate and to make changes. Review collected by and hosted on G2.com.

PK
Philip K.
Small-Business (50 or fewer emp.)
"Avail is a terrific website for small investment property owners"
5/5
What do you like best about Avail, by Realtor.com?

I used to collect rent via PayPal and Venmo or ACH through the bank, no more. For a variety of reasons those methods are not designed well for rental properties. Avail, designed for real estate, has a great interface. It supports leases, reminds tenants and monitors tenant rent payments and keeps balances, relieving the landlord from a lot of work. The software also supplies the landlord and tenants with the 1099-K tax information. I am very happy with Avail, and the price is very reasonable. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

I actually found no downside to using Avail. Review collected by and hosted on G2.com.

MC
Mark C.
Owner
Small-Business (50 or fewer emp.)
"Saves me 5 hours a week in rental season"
5/5
What do you like best about Avail, by Realtor.com?

It's easy to use and once you are set up, one and done! Build your listing once, and reuse them with a couple clicks. Build your leases once, and reuse them with a couple of clicks. All the mundane tasks are automated. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

I wish it was integrated with Zillow. This has to be done outside the system. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Above and beyond"
5/5
What do you like best about Avail, by Realtor.com?

Avail has great customer service! I called in with an update request and the customer service agent went above and beyond what I was asking. She not only updated my request, but also made a couple suggestions that I didn't think of and saved me time down the road. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

Some of the updates on the site can be a little confusing. Review collected by and hosted on G2.com.

Nathan W.
NW
Nathan W.
Port Engineer
Small-Business (50 or fewer emp.)
"Simplified and seamless"
5/5
What do you like best about Avail, by Realtor.com?

The entire platform is very simplified yet robust enough to cover all the bases. A perfect Birdseye view of the entire narrative of my units.

The endemic leases are quite thorough and I believe (without being a legal professional) very reliable for a landlord. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

Very little. Sometimes the tenants have a long wait trying to get through to an operator if one is needed, but we get around that by having them call me and then I merge calls with my preferential subscription status. Review collected by and hosted on G2.com.

RM
Richard M.
Small-Business (50 or fewer emp.)
"Best tool for a DIY rental property owner"
5/5
What do you like best about Avail, by Realtor.com?

Hard to say one thing I like best - online management is quick and intuitive, background checks are inexpensive, total cost is very reasonable and scalable unit by unit [we now have just one but have had as many as six], direct deposit saves many conflicts with late payers, .... I could go on Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

Hard to say I dislike anything, but one area where there could be some improvement is the simplicity of the user interface - that said, I know that when a tool is powerful and flexible it necessarily is also a bit complex Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Small landlords get exactly what they need through Avail"
5/5
What do you like best about Avail, by Realtor.com?

Using Avail modernizes the small landlord's approach to renting a property,. Renters expect to be able to pay online, report issues quickly, and review their documentation when they need to. Avail makes this easy, and the payments appear in my banking account auto-magically. Avail is also well supported. Whenever I have needed Customer Care I've received quick and knowledgeable assistance Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

It seems to me that Avail's online autobot helper can only address the most basic of queries. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Peace of Mind"
5/5
What do you like best about Avail, by Realtor.com?

I love having my renters submit their monthly rent payment via Avail. Once the account is set up, it makes my life so easy. Avail will send friendly monthly reminders if needed. I've been more than pleased with their service. Review collected by and hosted on G2.com.

What do you dislike about Avail, by Realtor.com?

Thus far, I don't dislike anything about Avail. Review collected by and hosted on G2.com.